Maplewood Toyota- Service Center

Excellent Customer Service Service Specialist arranged for a ride to bring me to a local restaurant while I waited over dinner hour and they picked me up. Only dealer I bring m Service Specialist arranged for a ride to bring me to a local restaurant while I waited over dinner hour and they picked me up. Only dealer I bring my cars to. More

Great Service! I looked online for an appt on Friday to service my car. Didn't see an opening - activated the Chat feature, and they found a few openings for me! Go I looked online for an appt on Friday to service my car. Didn't see an opening - activated the Chat feature, and they found a few openings for me! Got in and out in less time than they estimated. Nice to have: Wifi, Teas, & cookies... More

Work was done in a timely manner, minimizing my "wait time." I had an issue with the remote garage door opener. While it was not resolved, Russ went out of his way to provide me with a contact that should help I had an issue with the remote garage door opener. While it was not resolved, Russ went out of his way to provide me with a contact that should help to resolve the problem. More

Great Service They got me in & out as promised & that included finding a couple of small issues that they took care of. Thanks so much for the service! They got me in & out as promised & that included finding a couple of small issues that they took care of. Thanks so much for the service! More

Resolution of Brake Issues Maplewood staff (jeff) went out of his way to resolve a bad caliper (no appointment) to resolve so I could get safely on the road. Fair price and exc Maplewood staff (jeff) went out of his way to resolve a bad caliper (no appointment) to resolve so I could get safely on the road. Fair price and exceptional service. The service rep managed the process in an exceptional manner. More

regular maintenance Always pleasant, helpful, explain what they are doing clearly, get agreement before completing any work, workmanship always excellent. Would not hesit Always pleasant, helpful, explain what they are doing clearly, get agreement before completing any work, workmanship always excellent. Would not hesitate to recommend Maplewood Toyota to anyone. More

5,000 mile maintenance I brought in my 2003 Tundra for 5,000 mile maintenance at 140,000 miles. Josh Beaulieu in Service took great care of me and my truck. At checkout, I I brought in my 2003 Tundra for 5,000 mile maintenance at 140,000 miles. Josh Beaulieu in Service took great care of me and my truck. At checkout, I was given a detailed walkthrough of the service results. More

Wow - fast Came in without an appointment because of a warning light. Service adviser understood problem immediately and took care of it on the spot at no charge Came in without an appointment because of a warning light. Service adviser understood problem immediately and took care of it on the spot at no charge. I said I wanted to set an appointment for scheduled service and a serpentine belt replacement and he said "why don't we do it right now". It was done in under 90 min and at a great price. Couldn't ask for better. Thanks folks. More

65,000 mile maintenance Brought our 2011 Highlander in for 65,000 maintenance. Service person reviewed the tech's findings (everything in great shape -- ya hoo!) and they we Brought our 2011 Highlander in for 65,000 maintenance. Service person reviewed the tech's findings (everything in great shape -- ya hoo!) and they went over it again when the service was complete and my vehicle washed. All done in a timely manner. I can't imagine why I would go anywhere else. More

Prompt good service. Only problem was the maintenance reminder is reappearing. It doesn't seem to be consistent, so perhaps it will disappear in time. If not, advice on Only problem was the maintenance reminder is reappearing. It doesn't seem to be consistent, so perhaps it will disappear in time. If not, advice on disabling it would be appreciated. More