Maplewood Toyota- Service Center

Another great service appt What can I say, they do it right the first time, and I trust their advice. When it's time for service on my truck, Maplewood is where I go... What can I say, they do it right the first time, and I trust their advice. When it's time for service on my truck, Maplewood is where I go... More

2009 Highlander I bought my Highlander ar Maplewood Toyota and have serviced it there, as well. The staff always performs wonderfully and meets all of their time es I bought my Highlander ar Maplewood Toyota and have serviced it there, as well. The staff always performs wonderfully and meets all of their time estimates. More

They get the job done. I brought the vehicle in for servicing and to determine what is causing the noise from the front wheel drive train. It was as I expected - a wheel I brought the vehicle in for servicing and to determine what is causing the noise from the front wheel drive train. It was as I expected - a wheel bearing. It was repaired in a reasonable lime and at an expected cost. The waiting room was a very pleasant experience with TV, internet, coffee and cookies. I was offered a ride to work or home, but I did not require this. However. it was nice to have that service if needed at no cost, More

Oil change Everything went well. Very well organized and done promptly. Every one is pleasant and I never feel intimidated. I also like that there is never any Everything went well. Very well organized and done promptly. Every one is pleasant and I never feel intimidated. I also like that there is never any attempt at an upsell. More

Professional and efficient My appointment at Maplewood Toyota was great! I was told exactly what they would do, the cost and how long it would take. A gentleman came out about 1 My appointment at Maplewood Toyota was great! I was told exactly what they would do, the cost and how long it would take. A gentleman came out about 15 minutes before my car was ready to update me on my car and give me recommendations to keep it running properly. All of the staff at Maplewood Toyota were very professional and efficient. Thanks for a great experience! More

Customer service beyond greatness I am very impressed every time I come into this dealership that they are so understanding and caring for all their customers and do whatever is needed I am very impressed every time I come into this dealership that they are so understanding and caring for all their customers and do whatever is needed to take excellent care of their customers. More

First service, 5000 miles Everything was done right, everyone is very helpful. I am sastified with what I had done. Car wash was a bonus.i will continue to have my service done Everything was done right, everyone is very helpful. I am sastified with what I had done. Car wash was a bonus.i will continue to have my service done there even thou there is another dealership closer. More

Couldn't be better! All aspects of visiting Maplewood Toyota whether purchasing a new vehicle or servicing a vehicle are top-notch. When purchasing a new vehicle, we alwa All aspects of visiting Maplewood Toyota whether purchasing a new vehicle or servicing a vehicle are top-notch. When purchasing a new vehicle, we always work with Tom Decker. After purchasing a number of new vehicles from him, he has learned our likes and needs and finds just the right next vehicle for us. Servicing is done well. We leave knowing our vehicle is good-to-go. More

Exploring dying hybrid options 2007 Camry Hybrid battery is mostly dead and very expensive to replace. After being very well treated by several service people I spoke to about the p 2007 Camry Hybrid battery is mostly dead and very expensive to replace. After being very well treated by several service people I spoke to about the problem, I wandered out to the lot to look at a couple of used vehicles. Greg was quick to ask if I needed help and talked to me briefly about selling my dying car to the dealership if I decide not to fix it. He answered a few questions I had about the power and towing capacity of a couple SUVs I might be interested in. Very friendly and not at all pushy. If I decide to replace my dying car with another vehicle at Maplewood Toyota, I'll definitely want to work with Greg. More

As usual, a good experience I had an appointment for the 60,000 mile service. The service rep found that I still had one more free service visit available, so it cost me nothing I had an appointment for the 60,000 mile service. The service rep found that I still had one more free service visit available, so it cost me nothing out-of-pocket. I was particularly concerned about wear on tires; after the service was completed he gave me a detailed report. The service took about 15 minutes longer than his estimate, but know that estimates are based on averages. More