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Maplewood Toyota- Service Center

Maplewood, MN

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1,625 Reviews

1,625 Reviews of Maplewood Toyota- Service Center

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July 18, 2024

Brought my wife's car (bought at Maplewood Toyota) here for what should have been a simple oil change and tire rotation and ended up with a tire stem leaking like a fire hose. The stem was not leaking when More

by mjfritsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Israel Vang, Didn't get the name of the service manager on 07/17/24
Jul 18, 2024 -

Maplewood Toyota responded

Michael, I am sorry to hear that we did not meet expectations during your recent visit. Upon inspection, our technician found the passenger front tire at 19 psi. This prompted the technician to check for a leak. It was noted that the fit kit for your tire pressure sensor was leaking, and because of the vehicle's age the technician checked to see if the fit kit nut would loosen; the technician noted that the fit kit was seized, and a replacement sensor would likely be needed as most will break when seized. The technician is unable to cause years of corrosion that brought the sensor to this point. I'd like the opportunity to discuss the situation with you in greater detail and make things right if possible. Please reach out when you can. Respectfully, Jeff Rabenort - Service Director - jrabenort@maplewoodtoyota.com

May 25, 2023

I appreciate David Pates knowledge and initiative to find EXACTLY what I needed and wanted! Thank you 😁 More

by bregnier63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Pates
November 11, 2020

Fantastic service on routine oil change/inspection. The team was masked up, efficient, professional, and personable. Shout out to Noah who really went the extra mile in a calm, helpful, problem solving kin More

by CW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah in service
September 23, 2020

I had to leave my suv at the dealership all day for a fuel pump recall replacement. I waited 20 minutes outside the dealership past my scheduled appointment time just to get into the service area. Also e More

by Rtrader11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate McDaniels
July 10, 2020

I came in for tire rotation and inspection for 2018 Tacoma Jeff in the service department was great to work with and took care of all my requests. I am very happy with the Service department at Maplewood Toyo More

by JOEGRAFFT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
June 17, 2020

Always a great experience when I go to Maplewood Toyota!! Service advisor Jon Port is the best!!!!!!!! I always deal with Jon who goes above and beyond!!! More

by Kim New Tundra Owner
Recommend Dealer
Yes
Employees Worked With
Jon Port- 10 Stars!!
May 22, 2020

Best Place for Toyota Service! Maplewood Toyota is that absolute best place to get maintenance of any kind of service for a Toyota. They never recommend unneeded "extras" and their More

by DiscriminatingDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Port was exceptional in every way possible.
April 20, 2020

Best Place for Toyota Service! Maplewood Toyota is the absolute best place to get service for any Toyota. They never try to sell you "extras" and their prices on a par with all non- More

by DiscriminatingDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Vomela
November 23, 2019

Best Dealer for Service! Many people think it's more expensive to service you car at a dealership. That's not true for Maplewood Toyota. Their prices are reasonable and they n More

by DiscriminatingDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dalgaard
Dec 06, 2019 -

Maplewood Toyota responded

We truly appreciate you taking the time to write a review! We are happy to hear about your experience and hope to see you again soon! All the best for now! Tom Beedy, General Sales Manager

October 28, 2019

Best Toyota Service Anywhere! Maplewood Toyota provides the best Toyota service anywhere! My service advisor, Jeffery Vance, and everyone else there was exceptional. There's no rea More

by DiscriminatingDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Vance
Oct 28, 2019 -

Maplewood Toyota responded

Thank you for the kind words about Jeffery and our dealership as a whole! We are so glad you had such a great experience with us! Please let us know if there's anything else we can do for you. Tom Beedy, General Sales Manager

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