Maplewood Toyota

We have worked with Tom Decker in the purchase of several cars. We have referred our friends and family to him. Tom has been consistently fair, thorough, respectful and professional. He is never pushy an cars. We have referred our friends and family to him. Tom has been consistently fair, thorough, respectful and professional. He is never pushy and NEVER uses high pressure sales techniques. Tom was particularly helpful after my wife was in a car accident during which a guy ran a red light and totaled my wife's Prius. He was caring, sensitive and thoughtful as we worked to replace a car she had fallen in love with. More

My sales person was Jim Miller. He contacted about 2 months before my lease was up to help to see which ave I wanted to pursue( either buy my leased veh or lease again). He did not pressure us at all an months before my lease was up to help to see which ave I wanted to pursue( either buy my leased veh or lease again). He did not pressure us at all and found the car we were looking for pretty much the first day we visited the dealership. Answered all our questions, very helpful. I would recommend him in a second for all your vehicle needs. More

We have purchased 3 vehicles in the past 3 years - one Sienna for our family and our college grad daughters have each bought a new Corolla. All of us are very satisfied with the expertise, concise, infor Sienna for our family and our college grad daughters have each bought a new Corolla. All of us are very satisfied with the expertise, concise, informative way that Larry Bain has worked with us. He has an extreme knowledge of the vehicle, its operation and has been outstanding. We highly recommend him to our friends and family members when they are considering a purchase of a new or used vehicle. More

I have great luck with the dealership in both servicing my car and turning in my old car/getting a new car. When I had service issues they were helpful, courteous and prompt. I had a hood "stain" once my car and turning in my old car/getting a new car. When I had service issues they were helpful, courteous and prompt. I had a hood "stain" once form a parking lot fluid drianing onto my hood, which messed up thre paint. I took it to them and they cleaned & buffed out the stain. In buying a new car they assisted me in my decision in a helpful manner. They did not "pressure" me into buying. When I discussed prices I had seen elsewhere they promptly matched those. Finnaly, when I made my decision they had the car ready, they did not pressure me into buying lots of extras since I was not inter4sted and I already knew what I wanted. Good dealer. More

No hassel, easy to work with, wonderful salesperson and dealership. I never feel intimidated or pressured. These are the nicest people in the world! I've bought 2 cars here and plan on buying more. Thi dealership. I never feel intimidated or pressured. These are the nicest people in the world! I've bought 2 cars here and plan on buying more. This last car I bought without evan looking at it, I just called up and told them what I wanted and they had it ready when I came to pick it up. Price was never a problem. Marc Bullis More

My experience with Toyato Dealership and Tom Decker was very good. This is the second Toyota I bought from him and both experiences couldn't have been better. My husband, Tom, also has dealt with him and very good. This is the second Toyota I bought from him and both experiences couldn't have been better. My husband, Tom, also has dealt with him and has the same opinion of his experience. We have not had any trouble with the Toyato cars from this dealership. Looking at cars over the years use to be something I didn't enjoy or want to be involved with. Since we found this dealership and, specifically, Tom Decker to deal with, it has been a much better experience for me. More

I bought my vehicle from Tom Decker and Maplewood Toyota several years ago and Tom was very helpful. He was also personable and friendly, but not pushy...and I appreciate that when making such a large purc several years ago and Tom was very helpful. He was also personable and friendly, but not pushy...and I appreciate that when making such a large purchase decision. When I was in the market again for a potential new vehicle, I immediately thought to call Tom. I was impressed that he remembered me and all the specifics of my purchase many years ago. Great sales rep and excellent customer service. More

Our main vehicle since 1978 has always been a Toyota Camry. We went to Maple Wood Toyota to continue the trend. We had just moved to the area so we were unfamiliar with the people and the culture at M Camry. We went to Maple Wood Toyota to continue the trend. We had just moved to the area so we were unfamiliar with the people and the culture at Maple Wood Toyota. We were greeted by Dave Pates and he immediately made us feel like valued customers, even though at that point to him we were only potential customers or maybe even tire kickers. We made a deal that day to lease a new Toyota. Since then, I have never had a negative thought about the Maple Wood Toyota dealership or Dave Pates. We later purchased a great used pick up from Dave also. He was extremely helpful when we had a small problem with the used vehicle and everything was taken care of without hassle. The new car has never been a problem, but when I went back for service, I was efficiently taken care of in a very friendly way. We would never hesitate to recommend Maple Wood Toyota to anyone of our acquaintances looking to purchase a new or used vehicle. Sales and service personnel there are very friendly, helpful and understanding. They make you feel like you are more than just a tally on the sales board. And besides, they have free coffee and rolls while you wait for service. More

We had a relatively complicated transaction--two trade-ins and two new car purchases. Deb handled the entire transaction from start to finish, and we left within the afternoon. The pricing was com trade-ins and two new car purchases. Deb handled the entire transaction from start to finish, and we left within the afternoon. The pricing was competitive and the customer service was exceptional. I have purchased five vehicles from Maplewood Toyota and have always been satisfies; this time, though, the customer service was the best. Good job! More

Cha was very helpful and knowledgeable. He treated us with respect. He was not pushy and agressive, but rather friendly and understanding of our needs. I would recommend family and friends to purchase th with respect. He was not pushy and agressive, but rather friendly and understanding of our needs. I would recommend family and friends to purchase their car from Cha and from Maplewood Toyota in the future. More