Maplewood Toyota

I initially went to Maplewood Toyota because it's close to home and I was interested in a Prius. On my initial visit, I met one of the salesmen, Adam Mitcheltree, and we took a Prius II for a test drive. A to home and I was interested in a Prius. On my initial visit, I met one of the salesmen, Adam Mitcheltree, and we took a Prius II for a test drive. Adam answered all of my questions and gave me his best price at the end of our conversation. On the second visit, I brought along my wife and son and we tested a Prius IV with Adam. He again answered all of our questions. I appreciated Adam's friendly and honest approach. I'm also turned off by high-pressure, stereotypical car dealer techniques and Adam doesn't use any of these. He was thorough, patient, and extremely helpful. On my third trip I purchased a Prius III from Adam. In a competitive car market, I had sought quotes from local and regional dealers for a Prius II and III. As Adam had told me, some of the other dealers stated they had a lower price but it included the cash back option which I was not interested in. A couple promised to beat any price. Adam's price turned out to be one of the best and his customer service was better than all of the rest. I've been driving the Prius for about 2 weeks now and only made one visit to the gas station since leaving the dealership. It's a great car. I also feel I got a great deal and had an excellent car buying experience with Adam. I've told several friends about the low prices, 0% financing, 2 years free service available on Toyota vehicles which have been the consistently one of the highest quality vehicles in the maretplace. I'd recommend Adam to any of my friends or family. More

Thinking of all the vehicles I have purchased in the past, this was the most pleasant new car purchasing event I have experienced. The salesman, Keith Vincent is a refreshing surprise in automobile sal past, this was the most pleasant new car purchasing event I have experienced. The salesman, Keith Vincent is a refreshing surprise in automobile salesmenship. Mr. Vincent never used the auto sales techniques I have experienced in the past and actually made the purchase exciting, like purchasing a new TV. There where no negative surprises. He answered all our questions, let us test drive the vehicle (alone), and now pressure. When we decided to purchase, Keith had all the necessary people come to us and within one hour we owned a new vehicle. My wife and I have already recommended Keith to many friends interested in purchasing a new vehicle. More

I purchased a new Toyota about 4 years ago from Keith Vincent and when I needed to replace it, I went right back to Keith. He worked his magic to get me right back on the road. He has always been very Vincent and when I needed to replace it, I went right back to Keith. He worked his magic to get me right back on the road. He has always been very helpful even when I just stop by with a question. I will definitely go back to him the next time I need a car. More

I had a wonderful experience from my first contact with Amy to my second contact with Deb.They both worked with me through E-mail and phone to meet my expectations in the vehicle and price.They even snuck Amy to my second contact with Deb.They both worked with me through E-mail and phone to meet my expectations in the vehicle and price.They even snuck in a sun roof!What a hip mini-van mom I can be.My vehicle is more than I could have ever expected.It to me is like a Rolls Royce!It's beautiful,fun to drive, and makes all the other football moms jealous.I like that! Again thank you to Deb for your friendliness, your working hard to help me and Amy thanks for the videos of those people and your sense of humor and understanding my child issues.OH just also a thanx to your service department for helping me over the phone when my steering wheel and brakes as well as ignition was locked up and helping me to figure out my defrost system.Wow you guys rock!Have an awesome thanxgiving! Cassie Becker More

Initially contacted all local dealerships through the internet. Tom contacted us via phone and internet and was extremely courteous and friendly. Upon receiving one of the best prices from Tom, we met internet. Tom contacted us via phone and internet and was extremely courteous and friendly. Upon receiving one of the best prices from Tom, we met with him in person. He was not pushy. He was very helpful, knowledgeable, and approachable. All follow-up visits were equally good. He was always accessible. He even helped us with the new in-car phone. More

Larry Bain was great to work with in purchasing our used 2008 VW Passat Wagon. Even though his expertise is in Toyotas, he was more than willing to offer help and guidance throughout our process. He made 2008 VW Passat Wagon. Even though his expertise is in Toyotas, he was more than willing to offer help and guidance throughout our process. He made sure we received a fair price, and coodinated the financing through the dealership. His customer service continued even after the purchase, which is the trademark of a great salesperson. We would highly recommend Larry Bain to anyone looking to purchase a new or used car. More

I love my 2010 Prius, but when I leased it in Sept 2010 I didn't think I would be driving as much as I have this past year. Boy am I ever glad that I am getting 48-50 MPG as I have put on 25,000 miles in 13 didn't think I would be driving as much as I have this past year. Boy am I ever glad that I am getting 48-50 MPG as I have put on 25,000 miles in 13 months. I have a 3 year lease for 45,000 miles. I went into Maplewood Toyota last Saturday, during the snowstorm to have my oil changed and while there asked to talk to someone about what to do about my lease situation. Vic Perrotta was the sales person who greeted me and offered me a great option for resolving my lease issue with my excess mileage. I walked away with a brand new 2010 Prius, identical to the one I came in with only instead of 25000 miles on the odometer I had 25!!!! Yes 25 miles-starting out new. And with my high mileage I am now purchasing instead of leasing, have a payment I can live with and lots of other perks to go with it! I am very happy and very grateful to Vic for making this solution so easy and painless! Thanks to Vic and Maplewood Toyota for great service and esp Vic for being such an excellent sales person! It was a fun experience!! More

From my initial telephone conversation with Rory to the moment I drove away in my new RAV4 was the simplest, most informative and fun vehicle purchase in my life. Rory understood my vehicle needs and had moment I drove away in my new RAV4 was the simplest, most informative and fun vehicle purchase in my life. Rory understood my vehicle needs and had it ready for me to inspect the minute I walked into the showroom. Every question I had regarding vehicle operation,etc. was answered to my satisfaction and demonstrated Rory's sales dedication. Rory was very friendly, saw to my needs, well organized and took the time to introduce me to his coworkers who were all very friendly also. The dealership was very busy when I was there but everyone took their time to explain every detail about my new vehicle. All this and the price was great too. Hopefully this explains the "great" rating for Maplewood Toyota. More

We, Joice and I are very pleased with our new Toyota, we love the gas mileage we are getting, your service and follow up mean alot to use as our purchase was a major expense to our budget, and thats why we love the gas mileage we are getting, your service and follow up mean alot to use as our purchase was a major expense to our budget, and thats why we chose Toyota because we have owned two before and never were let down very dependable.. Keep up the good work!! More

I walked in the door and Rory treated me instantly. We had good conversation and he didn't push me right away about purchasing a car. I told him what my price range was and he worked to provide a variety had good conversation and he didn't push me right away about purchasing a car. I told him what my price range was and he worked to provide a variety of options. He was very accessible and answered any questions I had either that day or he would call immediately if a car came in that he thought would interest me. I told him a price and was able to negotiate to get a price that was suitable for both. Prior to purchase a full inspection of the vehicle was done which reassured me of the great product I was about to receive. I have worked with Rory on several different occasions and every time walked away a very satisfied customer. I will for surely be doing business with Rory in the futre. Rory's easy going attitude and willingness to work toward a customer's needs is what will keep me coming back for another hassle free vehicle purchase. More