Maplewood Toyota

Appreiciate Tim "Fish" Ehlenz's Professionalism, Patience Thank you Tim"Fish" Ehlenz for a non-stressful -even pleasant - car purchase experience. This is my 2nd Toyota purchase (the first one lasted 20 years Thank you Tim"Fish" Ehlenz for a non-stressful -even pleasant - car purchase experience. This is my 2nd Toyota purchase (the first one lasted 20 years with NO major problems) in a family of six Toyotas. I did not feel pressured at any time and Mr. Ehlenz was extremely patient in answering all my questions and requests. I would highly recommend Maplewood Toyota for great service. More

Phenomenal car buying experience with RJ! After having researched all 6 twin cities Toyota dealer's inventory and prices, I had locked down what I wanted in a Venza, color, options, my trade i After having researched all 6 twin cities Toyota dealer's inventory and prices, I had locked down what I wanted in a Venza, color, options, my trade in allowance, and price. I took that to another dealership and after 3 hours of having undergone the same stigma car buying experience rigor of back and forth negotiations, I ended up walking away due to that experience. The next day, although I was scheduled to now buy a Honda that evening, I called Maplewood Toyota and was connected to RJ. Wow, how fortunate I found myself to be working with RJ! He gave me his undivided attention and was extremely knowledgeable and adjusted to my expectations. I was in and out with my new Venza within the hour, as promised! I hope Maplewood Toyota realizes what an asset RJ Feist is to their business since he has now acquired a new loyal customer. I have added RJ to my phone contact list as he will be the first person I call when I need to purchase a vehicle for my soon to be driving age children and entrust to my friends and family! Vinh from Shakopee More

Appreciate RJ's 'above and beyond' service! First new vehicle in many years, and as an engineer, I get pretty fussy about the details ;-) Visited several dealers, RJ was the most knowledgable First new vehicle in many years, and as an engineer, I get pretty fussy about the details ;-) Visited several dealers, RJ was the most knowledgable and least pushy of any of the sales people we worked with in the area. We already had the Highlander at the top of the list, but RJ's info and answers made the sale. He understood my concerns and desires, suggested add-ons I DID want, and steered me away from things that after thinking about them, truly WOULDN'T have wanted. LOTS of emails back and forth..... poor guy! I kept adding things or having questions about the details after we had already ordered it.... To top it off, my wife had to be out of town the week the vehicle was delivered, RJ arranged for her to 'pre-sign' documents and have everything in order so I could pick up the car myself, and still have both our names on the title. All in all, I am very happy with my experience at Maplewood Toyota and RJ has been the front man for them. I just got the car today, so now we'll see how service and such stack up and if they meet the standard of excellence and honesty RJ has set. :-) Thanks RJ! Barry in Lake Elmo More

Top notch dealership and customer service! We purchased our car in June and was thrilled with the timeliness of the delivery, the educational time Todd spent schooling us on all the new Naviga We purchased our car in June and was thrilled with the timeliness of the delivery, the educational time Todd spent schooling us on all the new Navigation package, and the follow up phone calls to assure our 100% satisfaction. We proceeded to drive the car home and were very impressed with the handling, the quietness and the smooth ride. We love our Toyota Highlander! Thanks to Todd for guiding us into the right car for our everyday needs. More

RJ was great to work with I was very pleased with my experience at Maplewood Toyota . RJ was patient , professional and humble . This by far was the best visit to a car dealer I was very pleased with my experience at Maplewood Toyota . RJ was patient , professional and humble . This by far was the best visit to a car dealership I've ever had . I will be visiting Maplewood Toyota for any future car purchase's !! Thanks for making this easy RJ!! Jim from Mpls More

Wow! Now that's service! Rick is SO knowledgeable and just a nice guy. He really takes the time to understand your needs and find the best option for you, not just the most ex Rick is SO knowledgeable and just a nice guy. He really takes the time to understand your needs and find the best option for you, not just the most expensive model on the lot. He'll also answer all of your questions patiently and enthusiastically, never making you feel like you're wasting his time. He even gave me a tour of the car, helped me connect my phone and walked through all of the menus with me so I wouldn't have to spend forever reading the manual to figure it out. GREAT service!! More

Family Has Purchased Nearly A Dozen Cars Here Our family, including my wife and I, my folks, my brother and sister, have purchased nearly a dozen cars over more than a decade from Maplewood Toyota Our family, including my wife and I, my folks, my brother and sister, have purchased nearly a dozen cars over more than a decade from Maplewood Toyota and salesman Tim Ehlenz. Tim and the management have been without fail fair, patient, resourceful and easy to work with for every visit and our extensive purchase list from the dealership is a testimony to the level of trust we have in Tim and Maplewood Toyota. More

6th Purchase from Maple Toyota! I just completed the purchase of my sixth car from Maplewood Toyota. Our salesman, Rick Schauffhausen, help us make the complex decision process easy, I just completed the purchase of my sixth car from Maplewood Toyota. Our salesman, Rick Schauffhausen, help us make the complex decision process easy, resulting in our third Sienna mini-van. Rich was professional and courteous. The car was delivered clean and with the accessories ordered already installed. We love Maplewood Toyota and can't wait for our next automobile purchase! More

Got taken again, CERTIFIED is BS Purchased a Yaris 2007---no problem with the car works great but the water pump did go out within the so call year warr LIE Purchased a Yaris 2007---no problem with the car works great but the water pump did go out within the so call year warr LIE More

Salesman did great job Our Salesman listened to us and offered useful suggestions. He showed us several options and we chose a Sienna. His attention to detail and ability to Our Salesman listened to us and offered useful suggestions. He showed us several options and we chose a Sienna. His attention to detail and ability to make a complex process less intimidating was greatly appreciated. More