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Maplewood Toyota

Maplewood, MN

4.9
4,127 Reviews
Maplewood Toyota is located on the best highway in the state of Minnesota to buy a new or used vehicle in St Paul, MN. Founded in 1982, Maplewood Toyota is Minnesota's largest volume Toyota dealers. Solid and consistent management in every department, backed by dedicated friendly employees, has kept Maplewood Toyota very involved with its St Paul customers for many years. Maplewood Toyota Mission Statement To provide the highest quality products and services in the automotive marketplace with honesty, integrity and absolute commitment to our customer's total satisfaction!
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2873 Maplewood Drive

Maplewood, MN

55109

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Showing 4,127 reviews

October 21, 2014

Awesome!!! I just had one of the best car experiences ever from Maplewood Toyota! I was a little more of a difficult case in buying/leasing and Jim Miller made More

by beckyhagglund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 21, 2014

Vic is Awesome We needed a good used car quickly and Vic went out if his way to accommodate us. This is the third vehicle we have purchased or leased from Vic and h More

by tracie halstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vic Perrotta
October 20, 2014

Saturday Night Service My wife and I came in at 5:30 pm on a Saturday since we needed a car quickly. We didn't tell Rick Feist this, but her car was totaled and we wanted t More

by Redfstt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
October 16, 2014

Incompetence In Sept. 2014 I had the oil changed in my Tundra. In the process Maplewood broke the threads out of the oil pan where the plugs threads into. They c More

by Wit44zig
Friendliness
Quality Of Work
Recommend Dealer
No
Oct 16, 2014 -

Maplewood Toyota responded

It is unfortunate that you feel this way. We have certainly tried to satisfy you with a good service experince. When you came in for an oil change, we removed the drain plug and the threads came out with it. We offered to show you what happened, but you declined stating we had over tightened the plug when putting it back together. We offered to show you we did not even have the filter off and we were not going back together when it happened. As you state in your review that this could only happen with "over tightening" and that was from the shop that did the prev oil change. Kolar in Duluth just serviced it last and if anyone is responsible it would be them. You have never been here before. Your vehicle has 175,000 miles on it and if the oil has been changed every 5000 miles, that plug was taken out 45 times. Plugs do wear out, gaskets break down and threads stretch over use. We hope we can work toward satisfy you as we focus on our commitment to provide the highest quality products and services in the automotive marketplace with honesty, integrity and absolute commitment to our customer's total satisfaction!

October 13, 2014

I love my new Prius! I just bought my second Prius from Rory Shaffer (my first one is being given to my brother, who just moved here from CA and has no car). As was my fi More

by maryh1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Shaffer, Rory Shaffer
October 13, 2014

Great Experience We recently bought a Highlander at Maplewood Toyota. Rory Schaffer made the dreaded car buying experience very enjoyable. Loved his professionalism, a More

by sruemping
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Schaffer, Rory Shaffer
October 10, 2014

Thank You Quick, fun and easy!!! I just purchased a 2012 Toyota Prius from Rory Shaffer and traded my Nissan Altima in. Rory was very helpful in explaining the More

by jmickelson4585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Shaffer, Rory Shaffer
October 08, 2014

Great experience - fast and helpful! The folks at Maplewood ate fantastic. Everyone is willing to answer your question - and if they can't they will find the person who can. The sales sta More

by knee0036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 06, 2014

Thank you Once again, Vic Perrotta helped me find the perfect car for my needs and budget. He was helpful beyond compare. I truly appreciate the way he listen More

by Judy Williamson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vic Perrotta
October 05, 2014

Great place to shop I recently was shopping for a new rav4 and checked at Maplewood Toyota and worked with Peter Ihle. Hes a great salesman and put all his effort into f More

by Nancy Bassett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ihle
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