Maplewood Toyota

First Time I have never purchased or leased a vehicle before and was very nervous about the whole ordeal, but seeing a car I knew I just had to have, along with I have never purchased or leased a vehicle before and was very nervous about the whole ordeal, but seeing a car I knew I just had to have, along with a price that was well within my budget, I decided to go for it. I approached salesman Rick Peterson and asked him to start the process to see if I qualified. I did, so I got the ball rolling. Rick had me approved within 10 minutes and had me talk with Russ Bestler to complete the paperwork. I was driving my shiny new Red Corolla within an hour and a half and couldn't be happier. Rick, Russ and the whole crew at Maplewood Toyota made a lifelong customer out of me and when I decide to purchase, instead of lease, they are the ones I will be going too. No need for me to shop at other dealers, since I know I will be getting the best price and customer service around More

Plan to wait..and wait..and then wait some more Brought my care in for a tire rotation, I was told it would be 2 1/2-3 hours. The friendly service man apologized and told me this was a very "busy ti Brought my care in for a tire rotation, I was told it would be 2 1/2-3 hours. The friendly service man apologized and told me this was a very "busy time of year". I owned a 2008 Toyota and swore I would not buy another Toyota only because of the service department. Well, I guess I forgot about the promise I made myself because I did buy another one in 2014. The sales staff promised me the service center had been improved- with a "express" service option, appointment scheduling available, etc. Nothing has improved and wait times are worse than ever. More

Great Purchasing Experience My wife and I recently leased a Highlander from Dave Pates. This is our second time working with Dave, and he has done a great job for us both times. My wife and I recently leased a Highlander from Dave Pates. This is our second time working with Dave, and he has done a great job for us both times. The car we wanted was available from an out-of-town dealer. Dave arranged to get the car real quickly, got a hitch installed, and we picked up the new car in just a few days. The paper work was processed easily as well. More

Oil Change/50k service/interior detailing and exterior wash I dropped my car off the evening before my appointment and I was able to get right in. The service rep said that he would be able to get started on my I dropped my car off the evening before my appointment and I was able to get right in. The service rep said that he would be able to get started on my car that night. He was also able to get the detail on my car done sooner than any appointments available. The process to get a rental for the day was very quick. When I returned to pick up my car, checking in my rental was quick and easy. The ladies and the customer service desk were excellent! Previous experiences were completely the opposite. I enjoyed working with the customer service ladies this time. The only complaint that I have is that my windows were not very clean. There are still streaks that are cloudy and there is something hard and crusty stuck on my drivers side window that I cannot get off. Otherwise this experience was great! More

Affordable and good service. Rory Shaffer answered any questions I had about the cars and financing, and I have been completely content with my purchase. I would, and have, recomm Rory Shaffer answered any questions I had about the cars and financing, and I have been completely content with my purchase. I would, and have, recommended Maple Toyota to friends and family and will continue to do so. More

a great experience/easy to deal with This dealership even pulled a car back from auction so I could test drive it. AND when I rejected it, the salesperson only wanted to know if there was This dealership even pulled a car back from auction so I could test drive it. AND when I rejected it, the salesperson only wanted to know if there was anything else I might want to test drive. I did end up buying a different vehicle from Maplewood Toyota and can honestly say this place is easy to work with. More

Fantastic Personal Service My wife and I purchased both our vehicles through Tom Westcott at Maplewood Toyota. We have been very satisfied with both our Sienna and Camry Hybrid My wife and I purchased both our vehicles through Tom Westcott at Maplewood Toyota. We have been very satisfied with both our Sienna and Camry Hybrid, but more impressive has been the level of personal service we have received over the past 5 years from Tom. He has gone above and beyond to keep us informed of service and sale opportunities that are available to us through Toyota. We appreciate Tom's level of professionalism and plan to purchase our next vehicles from him and Maplewood Toyota. We recommend contacting Tom if you are considering a Toyota. More

Good Sales Rep Worked with Steve Redlinger. He does a great job. I reccomend Steve if you need to get a car. He's at Maplewood Toyota. Great place and good salesma Worked with Steve Redlinger. He does a great job. I reccomend Steve if you need to get a car. He's at Maplewood Toyota. Great place and good salesman. More

Totally Toyota Terrific! I went in not really knowing what vehicle would suit me best. Scott directed me to the perfect fit! I love my Toyota Matrix. It is my first Toyota. It I went in not really knowing what vehicle would suit me best. Scott directed me to the perfect fit! I love my Toyota Matrix. It is my first Toyota. It's dependability, mileage, style, and practical functionality make me long for none other than a Toyota of a similar type in the future. More

Very nice experience I got a new cell phone and went to Maplewood Toyota to have it paired to my car. I ran into Tom Decker and he was so nice. He took the time to help an I got a new cell phone and went to Maplewood Toyota to have it paired to my car. I ran into Tom Decker and he was so nice. He took the time to help and even gave me some pointers on how to use other features with the bluetooth system. It was just a very nice experience! More