Maplewood Toyota

Great to Excellent The quality of service was great with working with sales. I always got a timely response to any questions I had, except for one time when I emailed a The quality of service was great with working with sales. I always got a timely response to any questions I had, except for one time when I emailed a question. I did not hear anything back, and I assume it went through sincevIbdid not get an automatic delivery response saying the email address was invalid. I also questioned the final price of the vehicle as I think I may have been told a different price earlier, and it was not exact before, which I knew, and I did add on one extra service at the end, but I was still surprised at the final price, unless it also included interest or something. Basically I was not certain what all the fees were for, but overall the service was good, and I knew I could rely on the person I worked with to answer any questions I had. More

Best Place To Go You ALWAYS have what I want. The Service Dept. is always clean. All employee's are friendly, polite, respectful, patient & very good at what they do. You ALWAYS have what I want. The Service Dept. is always clean. All employee's are friendly, polite, respectful, patient & very good at what they do. More

Excellent attention to detail during service Previous dealership did not correct steering wheel center during wheel alignment. Although I did not mention this, Maplewood Toyota found problem and Previous dealership did not correct steering wheel center during wheel alignment. Although I did not mention this, Maplewood Toyota found problem and corrected it! Excellent! More

Routine Maintenance I love Maplewood Toyota, all the people are super friendly, very helpful. I was told it would be 1 hr 15 minutes and they were done in 55 minutes. I h I love Maplewood Toyota, all the people are super friendly, very helpful. I was told it would be 1 hr 15 minutes and they were done in 55 minutes. I had left my coupon at home & they gave me the discount anyway, how fabulous is that. We have been dealing with Maplewood Toyota since 2006 and have been totally satisfied every time we have gone in for service or to lease another vechicle. More

My experience was swell They can't do enough for you Love the dealership all employees in service go out if their way The guy saw I bought rear weather techs for my car an They can't do enough for you Love the dealership all employees in service go out if their way The guy saw I bought rear weather techs for my car and took them out to my car and put them in. Wow that was unexpected very thankful More

Tire rotation and rebalancing Service rep gave possible reasons I'm feeling vibration in wheels. Rebalancing seemed to help a lot, but he said if that didn't take care of it they w Service rep gave possible reasons I'm feeling vibration in wheels. Rebalancing seemed to help a lot, but he said if that didn't take care of it they will look at whether tires are the culprit. I really appreciate the detailed explanations the service people give. More

Quick and Easy I am now on my second Prius, and love the convenience and availability of bringing my car in for an oil change with a knowledgeable technician. I real I am now on my second Prius, and love the convenience and availability of bringing my car in for an oil change with a knowledgeable technician. I really love the new color check point list that is given to me at the end of service, which tells me about tire and brake pad wear among other things. I have worked with many different members of the team, and all of them are jewels and go the extra mile to ensure a short wait and satisfactory outcome, including Tom Beatty! More

Do you work with people who have declared bankruptcy in buyi I enjoyed the work that the advisor did for me. Tyler? He made sure I knew what was going on and visited with me in the lounge I enjoyed the work that the advisor did for me. Tyler? He made sure I knew what was going on and visited with me in the lounge More

Great sales and service experience My wife and I have purchased 3 new vehicles and leased one at Maplewood Toyota. Rick Schaffhausen has been our sales person and will continue to be as My wife and I have purchased 3 new vehicles and leased one at Maplewood Toyota. Rick Schaffhausen has been our sales person and will continue to be as long as he is available to us. We are 100% satisfied with all of our dealings in your dealership. More

Timely check up for my 2012 Prius This is my second Prius from your dealership and have found the people we work with, from salesman to maintenance department, all knowledgeable and fr This is my second Prius from your dealership and have found the people we work with, from salesman to maintenance department, all knowledgeable and friendly. My husband drives a Scion so you can tell why we are pleased. More