Maplewood Toyota

6 month checkup Art in service area was very polite & helpful. The service area, show room & waiting areas nice & clean, the 6 month checkup & tire rotation, etc. onl Art in service area was very polite & helpful. The service area, show room & waiting areas nice & clean, the 6 month checkup & tire rotation, etc. only took 1 hr. More

2012 Prius Recall Correction The service personnel were friendly & courteous. A free shuttle ride to the Mall while we waited for our vehicle to be repaired. The repair was comple The service personnel were friendly & courteous. A free shuttle ride to the Mall while we waited for our vehicle to be repaired. The repair was completed in a very acceptable time frame! Great cookies in the waiting area! More

Our Man "Fish" Tim "Fish" Ehlenz is the nicest sales person we've ever dealt with. We wouldn't consider anyone else when buying or leasing a vehicle. We just hope Tim "Fish" Ehlenz is the nicest sales person we've ever dealt with. We wouldn't consider anyone else when buying or leasing a vehicle. We just hope he has a good recommendation when he does retire... More

Excellent Experience Maplewood Toyota provides excellent customer service both in new car sales (Tom Westcott) and in the Service Department. I recently purchased my 2nd Maplewood Toyota provides excellent customer service both in new car sales (Tom Westcott) and in the Service Department. I recently purchased my 2nd new Toyota Tundra. The Service Department does a great job of insuring expectations are clear on service being performed and the costs involved. More

Identifying repeating issue Nov 13 I experienced a weird problem with the heck engine, Traction and 4WD lights suddenly displaying. I was afraid to drive the car so had it towed Nov 13 I experienced a weird problem with the heck engine, Traction and 4WD lights suddenly displaying. I was afraid to drive the car so had it towed to Maplewood Toyota. The service center identified the problem as a short caused by something gnawing thru wires. Then the same thing happened on Dec 3. I drove to Maplewood, the service center confirmed it was the same code, assured me that the car was safe to drive. I was irritated thinking that they really hadn't completely fixed it but on Monday they had photo evidence that it was the same problem but on a different set of wires and that somewhere where I park I have a rodent issue. I appreciate the thoroughness of their work. More

Great People Great service and people. Amazing how busy they are and how quick the turn around was. Wait area was a bit noisy but there were a lot of customers w Great service and people. Amazing how busy they are and how quick the turn around was. Wait area was a bit noisy but there were a lot of customers waiting. More

Professional service! Everyone seems very professional at every stop! They answered all my questions and concerns about what was going to be done at this appointment. Alway Everyone seems very professional at every stop! They answered all my questions and concerns about what was going to be done at this appointment. Always friendly... More

Recall for wiper motor issue I was told I could drop off my RAV 4 provided I could leave it for the day. I received a call less then 2-1/2 hours later that my vehicle was finished I was told I could drop off my RAV 4 provided I could leave it for the day. I received a call less then 2-1/2 hours later that my vehicle was finished. Speedy, friendly service. More

Great Service! I always appreciate taking my Prius into Maplewood for service. The service advisors are always friendly and helpful so that I make the best (and rea I always appreciate taking my Prius into Maplewood for service. The service advisors are always friendly and helpful so that I make the best (and reasonable) choices for my vehicle service. I also appreciate the wi-fi and individual TV screens so that I can work or watch the program of my choice. And I love the late night service hours. More

Outstanding customer service! I've been a customer of Maplewood Toyota's service group for many years and can't imagine going anywhere else! Their recommendations have always struc I've been a customer of Maplewood Toyota's service group for many years and can't imagine going anywhere else! Their recommendations have always struck me as customer focused and conservative - they've never made me feel like they're trying to sell me something. Our family continues to buy Toyotas in large part because of our service experiences at Maplewood Toyota. Bob More