Maplewood Toyota

Ready Set Go Dropping off a vehicle for basic service after work is made possible by the week day extended hours. I love the quick drop off, then a late night pick Dropping off a vehicle for basic service after work is made possible by the week day extended hours. I love the quick drop off, then a late night pick up at my convenience. Thank you Maplewood Toyota! More

Efficient, speedy service I recently brought in my new Rav 4 for hail damaged window trim replacement. The dings were nearly invisible, but Larry Bain said he would make every I recently brought in my new Rav 4 for hail damaged window trim replacement. The dings were nearly invisible, but Larry Bain said he would make everything right with my new car. Service personnel greeted me as soon as I pulled in, and I was in and out in a few minutes with a free courtesy rental car. The repairs were done 3 hours early, and again, the service was quick and friendly. Our family has purchased 6 Toyotas in the past 10 years, and are loyal customers. More

Very pleased I have leased 4 Toyota's and have been very happy with the car's and all the people who are involved with this amazing dealership I have leased 4 Toyota's and have been very happy with the car's and all the people who are involved with this amazing dealership More

All Employees I liked every employee that I dealt with . Sorry I don't know their names. I left feeling very good about my experience with you AS ALWAYS! I liked every employee that I dealt with . Sorry I don't know their names. I left feeling very good about my experience with you AS ALWAYS! More

Recall - Electric Windows Check in was very quick. Waiting time was just a bit longer than estimated when I made the appointment. However, free cookies and coffee while I wai Check in was very quick. Waiting time was just a bit longer than estimated when I made the appointment. However, free cookies and coffee while I waited made it okay. More

Great dealership! All staff were friendly, courteous, knowledgeable, helpful. Rory Shaffer especially was so very helpful, pointing out positive features of the cars w All staff were friendly, courteous, knowledgeable, helpful. Rory Shaffer especially was so very helpful, pointing out positive features of the cars without being too pushy. He gave me time to consider and even answered his phone when he was not "on duty" at work. The physical space was comfortable. There were a good variety of cars to choose from and they were well priced. More

Service visit Excellent service and communication. Easy to have car serviced when it was convenient for my schedule. Able to work in the waiting area so little time Excellent service and communication. Easy to have car serviced when it was convenient for my schedule. Able to work in the waiting area so little time lost from my work day. More

Outstanding Service I asked Rory if he would streamline the process of leasing my new car as I am going through chemotherapy and need to conserve my energy. When I arrive I asked Rory if he would streamline the process of leasing my new car as I am going through chemotherapy and need to conserve my energy. When I arrived he had my new Prius - which I had described in detail over the phone, what I wanted - pulled up to the door and ready to go. He made the paperwork go smoothly and the process of acquainting me with my new car. Plus he was so thoughtful, kind and sensitive. I am forever Grateful! More

Service in sales My sister and I presented Jim Miller with the task of matching a used car with my sister's health needs. We worked together on this for nearly all of My sister and I presented Jim Miller with the task of matching a used car with my sister's health needs. We worked together on this for nearly all of August until finally we all decided that only a new car would meet the needs we presented. Jim suggested a Yaris which was the perfect fit for the circumstances. We give our heartfelt thanks to Jim for his patience, understanding and all the hard work he did for us finding wonderful cars that should have worked out, but didn't. It was a difficult month with a difficult task, but Jim made the very best of the situation and brought it to a successful conclusion. More

Prompt, flexible hours, quality service, fair price Had 200K service done on my Tundra truck. The techs found other pertinent issues but also recommended holding off on one requested issue. The rep t Had 200K service done on my Tundra truck. The techs found other pertinent issues but also recommended holding off on one requested issue. The rep that checked me in provided an unexpected value by adjusting the position of the wiper blades. More