Maplewood Toyota

Kela was awesome! Kela was very knowledgeable, easy to work with and considerate of my time. I was specific about what I wanted and wasn’t pushy and never tried to up s Kela was very knowledgeable, easy to work with and considerate of my time. I was specific about what I wanted and wasn’t pushy and never tried to up sell anything on me. I will definitely recommend Kela!! More

New vehicle purchase I have always been pleased with the service I have received at Maplewood Toyota. This visit was no exception. The salesman I worked with did all he I have always been pleased with the service I have received at Maplewood Toyota. This visit was no exception. The salesman I worked with did all he could to make me feel comfortable and was extremely helpful. I have already recommended this dealership to a number of people. More

Very nice experience We were very pleased with the helpfulness of getting our vehicle. Doug did a great job. I would highly recommend this dealership to anyone who is look We were very pleased with the helpfulness of getting our vehicle. Doug did a great job. I would highly recommend this dealership to anyone who is looking for a new or used vehicle. More

Toim Decker was great We've bought 3 vehicles from Tom Decker and have always been treated with respect. He is easy to work with and any question asked is an important que We've bought 3 vehicles from Tom Decker and have always been treated with respect. He is easy to work with and any question asked is an important question and he finds the answer. He made the experience a very good one and fun too. He is knowledgeable and a pleasure to work with. If Tom Decker isn't available, I wait until he is. Nice man. More

Service Appointment, Purchase Floor Mats The Service Department was very busy with cars lined up to enter. My appointment was for 11 a.m., but because of the line of cars waiting to enter th The Service Department was very busy with cars lined up to enter. My appointment was for 11 a.m., but because of the line of cars waiting to enter the Service Department, I was not signaled to drive in until 11:16.. The employees were all very friendly and hard working. I was not satisfied with the carpeted flour mats that were in the car when I bought it, because the car wash employees had difficulty cleaning them. So I bought rubber floor mats for the front of the car, which cost me $118.06. More

Tune Up The Service Dept. always does a thorough job. They're honest, straight forward, polite, fast & efficient. I wouldn't go anywhere else with my Avalon. The Service Dept. always does a thorough job. They're honest, straight forward, polite, fast & efficient. I wouldn't go anywhere else with my Avalon.. More

Excellent dealership in both sales and service! We have purchased and serviced our vehicles at Maplewood Toyota for over 15 years and have the greatest respect for the quality of their operations an We have purchased and serviced our vehicles at Maplewood Toyota for over 15 years and have the greatest respect for the quality of their operations and wonderful customer service. Thanks! More

Great Experience! We worked with Terry Burke and he was amazing! I told him that every car sale should be that easy. It was absolutely no pressure and customer focus We worked with Terry Burke and he was amazing! I told him that every car sale should be that easy. It was absolutely no pressure and customer focused. I really appreciated the time he took helping me before and after the sale to understand my new RAV4 Hybrid. It took 3 hours from the time we walked in the dealer until we left with the car. I was impressed! More

Over the top service! They met their monetary estimate, beat the time estimate, and were thorough in explaining and carrying out the work. I could not ask for more. They met their monetary estimate, beat the time estimate, and were thorough in explaining and carrying out the work. I could not ask for more. More

Very Good Experience We didn't end up needing any repairs, but the service staff was able to determine that what was happening with our moonroof was not an problem, but no We didn't end up needing any repairs, but the service staff was able to determine that what was happening with our moonroof was not an problem, but normal operating procedure. More