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Maplewood Toyota
Maplewood, MN
4,191 Reviews
Maplewood Toyota is located on the best highway in the state of Minnesota to buy a new or used vehicle in St Paul, MN. Founded in 1982, Maplewood Toyota is Minnesota's largest volume Toyota dealers. Solid and consistent management in every department, backed by dedicated friendly employees, has kept Maplewood Toyota very involved with its St Paul customers for many years.
Maplewood Toyota Mission Statement
To provide the highest quality products and services in the automotive marketplace with honesty, integrity and absolute commitment to our customer's total satisfaction!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 10:00 PM
Tuesday 7:00 AM - 10:00 PM
Wednesday 7:00 AM - 10:00 PM
Thursday 7:00 AM - 10:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 4,191 reviews
July 26, 2018
easy peasy Service was painless and I appreciate that my vehicle was washed. The scheduling online was very helpfull and the service was done in a short period o Service was painless and I appreciate that my vehicle was washed. The scheduling online was very helpfull and the service was done in a short period of time. More
by Sandy
Employees Worked With
Russ Bestler
July 25, 2018
4Runner Purchase Your dealership had a good selection of the vehical that we were interested in. Bee was very professional and knowledgable of the products. We were pl Your dealership had a good selection of the vehical that we were interested in. Bee was very professional and knowledgable of the products. We were pleased with the overall experience. More
by DarrinD
Employees Worked With
Bee Xiong
July 24, 2018
Outstanding Service Department My husband and I have owned Toyota vehicles for many years. We always have them serviced at Maplewood Toyota because of their outstanding work and hon My husband and I have owned Toyota vehicles for many years. We always have them serviced at Maplewood Toyota because of their outstanding work and honesty. I brought my car in because the breaks were squeaking and they cleaned them and solved the problem. More
by clydeto
Employees Worked With
Jonathan Nikovics
July 23, 2018
Great Experience I came in for an unscheduled routine maintenance (oil change, tire rotation, etc.) and everything went smoothly. The service was very friendly even w I came in for an unscheduled routine maintenance (oil change, tire rotation, etc.) and everything went smoothly. The service was very friendly even while being very busy. All of the service representatives, and the service technicians were great. More
by AnthonyAsuncion
Employees Worked With
Art Seifert and technician #7724, there were maybe 3 more people that I did not catch names of, but everyone was great! thank you so much. great experience
July 22, 2018
Kela Smith, Salesman of the Century I cannot speak more highly of my A plus experience at Maplewood Toyota. Kela Smith is the consummate professional. His engaging personality made him a I cannot speak more highly of my A plus experience at Maplewood Toyota. Kela Smith is the consummate professional. His engaging personality made him a joy to work with. I tracked him down; I bought 2 other Corollas and a Camry from Bloomington Toyota.Thanks for fabulous service! Pat Wittrock More
by patsylee
Employees Worked With
Kela Smith
July 21, 2018
Misleading service department Approximately 4 weeks ago we misplaced our set of keys for our 2006 sequoia. We only had the one key so I called up to maplewood toyota to see what t Approximately 4 weeks ago we misplaced our set of keys for our 2006 sequoia. We only had the one key so I called up to maplewood toyota to see what the cost would be for a 2 keys and a remote. They looked up my vehicle by the vin number as it had previously been there and told me that they'd have to order the clicker and it would be in early the following week. It was late in the week and it was parked in our driveway so not a huge deal to wait a couple days. Due to losing the last master key there was an additional programming charge on top of the regular programming charge and I was told something just shy of $340 for 2 keys, programming, and a key fob. This was quoted by Troy Larson who I believe is an assistant service manager. The next week I called in to check on the remote and they said they had it in stock and I'd have to have the vehicle towed in for them to program the keys and remote since we no longer had the master. They once again confirmed the price and I paid to have it towed from my driveway up to them. Once my vehicle was up there the assistant service manager called me and told me that they hadn't realized the year of the vehicle and that the repair cost would actually be over $1200 because they would have to replace a module since we didn't have a master key. Now keep in mind they looked it up by the vin number to order the key fob the prior week and in every conversation I referred to it as an 06 sequoia. They told me it would be approx $340 atleast twice in the past including on a voicemail. Now that I had spent money to get it towed up to them the price went up 4 fold. Maybe it was an honest mistake, maybe it wasnt. Long story short now that I was looking at a $1200 repair I started looking into my other options and I found a local locksmith that reflashed the module and cut me two new keys for $285. I'd used maplewood toyota in the past for a handful of service work not a ton, but when I went to a dealer I went to them for both of our toyota vehicles. I will not be going back. The excuse that they didnt know the year of the vehicle was completely bogus and they either clearly are not experts on toyotas or they bait and switched me and got me to tow my vehicle up there before quadrupling the price. In my last conversation I told Troy I felt like they owed me the towing fee. I have not seen a check show up for the tow and I have not been contacted about it. More
by Eric
Employees Worked With
Troy
July 20, 2018
Larry Bain and a most pleasant car buying experience Everything about my Maplewood Toyota car purchase experience was great! From my initial online chat with Anne to her connecting me with Larry Bain whe Everything about my Maplewood Toyota car purchase experience was great! From my initial online chat with Anne to her connecting me with Larry Bain when I arrived. Larry is extremely knowledgable, easy to work with and genuinely listened to what I was looking for. You can tell that Larry is passionate about Toyota and about making sure that what i purchased was the right fit. The finance person Seth, had paperwork ready to go and I was in that office less than 30 minutes. What I appreciate the most from my Maplewood Toyota experience is that it was straight forward from start to finish! More
by pbenincasa
Employees Worked With
July 20, 2018
great I had a wonderful experience. It was quick and easy. Scott was very knowledgeable. I love the car. Paying for it was quick and easy. I had a wonderful experience. It was quick and easy. Scott was very knowledgeable. I love the car. Paying for it was quick and easy. More
by 1234
Employees Worked With
Bones, Scott Peters
July 20, 2018
Good Service Everyone I worked with was helpful, friendly, knowledgeable. When I needed repair, they were helpful in determining what needed to be done and made a Everyone I worked with was helpful, friendly, knowledgeable. When I needed repair, they were helpful in determining what needed to be done and made arrangements for it. More
by CarolJean
Employees Worked With
Tom in Services Department; Bee Xiong in Sales
July 20, 2018
Used prius Peter was very helpful. Found our car and had paperwork done quickly. Had the car ready for us 3 hours earlier than expected. Would definitely work wi Peter was very helpful. Found our car and had paperwork done quickly. Had the car ready for us 3 hours earlier than expected. Would definitely work with them again More
by Sharkweek
Employees Worked With
Peter Ihle
