Maplewood Toyota | Page 14

Everyone friendly. Attentive & appeared interested in my needs. Corresponded very timely. Really knew their products & listened to my preferences. Not pushy or intimida Attentive & appeared interested in my needs. Corresponded very timely. Really knew their products & listened to my preferences. Not pushy or intimidating. More

The dealership looks busy when you walk in. But the personal service was excellent. I worked with Larry Bain. Not only helpful but knowledgeable. Highly recommend asking for Larry. But the personal service was excellent. I worked with Larry Bain. Not only helpful but knowledgeable. Highly recommend asking for Larry. More

Kari was great to work with! She provided a laid back buying experience so I left in the perfect car for me! She provided a laid back buying experience so I left in the perfect car for me! More

Jim is very friendly and knowledgeable. He kept me informed throughout the flood delay. I appreciate the repeated offer to meet with me regarding any questions or concerns. He kept me informed throughout the flood delay. I appreciate the repeated offer to meet with me regarding any questions or concerns. More

Terry Burke was amazing when it came to helping me get my new car. Told him exactly what I want and don’t want and he stayed on track with it. Easy to talk to and responded quickly as well every time I had a new car. Told him exactly what I want and don’t want and he stayed on track with it. Easy to talk to and responded quickly as well every time I had any questions, would definitely recommend his service to anyone. More

Cha Yang was exceptional. Thank you! He showed me how to use all the functiins. Thank you! He showed me how to use all the functiins. More

Brought my wife's car (bought at Maplewood Toyota) here for what should have been a simple oil change and tire rotation and ended up with a tire stem leaking like a fire hose. The stem was not leaking when for what should have been a simple oil change and tire rotation and ended up with a tire stem leaking like a fire hose. The stem was not leaking when I brought it in and was completely loose after (other shop said the sensor was broken off in the tire). I never asked them to look at the stem, let alone try to fix it. I was told that the stem was seized but the manager said they must have misspoke because they would never do work without permission (they never asked until AFTER telling me it was seized). Took it elsewhere to fix because I do not trust their work and they charge FOUR TIMES what other places do for this stem/sensor. They refuse to admit they messed with the stem but can't explain why I was told (and the paperwork says) that the stem is seized without having manipulated it. More

Luis Martinez greeted me while I was coming in from the sale lot. He was personable and knowledgeable and walked me through the whole process with care and understanding. He found the Tacoma for me! sale lot. He was personable and knowledgeable and walked me through the whole process with care and understanding. He found the Tacoma for me! More

My car salesman Cha Yang was very helpful and extremely knowledgeable. He was very easy to work with and always explain and answer all my questions about the vehicle that I was purchasing. He assisted me f knowledgeable. He was very easy to work with and always explain and answer all my questions about the vehicle that I was purchasing. He assisted me from the buying process to the end. Please ask for Cha Yang for your next vehicle purchase. Thank you Cha Yang for the great buying experience!! More

Great dealership. They treat you very well, and won't rush you. This is my second time buying a new car from here, and I will be back for more. They treat you very well, and won't rush you. This is my second time buying a new car from here, and I will be back for more. More