Maplewood Toyota

Thanks for outstanding customer service! Despite arriving toward the end of everyone’s shift after my own long day at work, staff were thorough, efficient, and helpful in answering questions Despite arriving toward the end of everyone’s shift after my own long day at work, staff were thorough, efficient, and helpful in answering questions and meeting my expectations and more! More

Mile maintenance Thanks Melissa for explaining in detail all my options for 30,000 mile check up --I appreciated you asking your technician to manually check the diff. Thanks Melissa for explaining in detail all my options for 30,000 mile check up --I appreciated you asking your technician to manually check the diff. oil and thanks for discount coupon on my service last night . I loved the 9;20pm appt. time --allowed me to get home from work and take care of a few things before I arrived. I really liked that you helped me order runner boards and cross boards for my 4 runner and you also took the time to tell me when they would arrive and how much cost + installation would be so i wouldnt be surprised by final cost and even told me about rental car option for the day in order to have all that installed. Great service Melissa and rest of your team --thats why i bring my vehicle to Maplewood Toyota! Paull Rukavina More

Nate in Service made our repairs a dream, not a nightmare! In October 2017, Maplewood Toyota replaced our Camry's water pump & serpentine belt. We also had the spark plugs replaced in advance of the recommende In October 2017, Maplewood Toyota replaced our Camry's water pump & serpentine belt. We also had the spark plugs replaced in advance of the recommended maintenance schedule. A mere 18 miles after this 2017 maintenance, the car had problems starting!!!!!!! As we had a newer battery(Maplewood Toyota), we assumed we needed a NEW starter. We decided that we'd put off the $500 repair. Our Camry sat in our garage until Oct. 25th, 2018.. Thanks to Nate's taking me seriously, He ordered a starter before our appointment. He was a very clear communicator, explaining that they would diagnosis it before, of course! He also explained the warranty of the tires we purchased @ Maplewood Toyota less than 2 years before. We had 3 flat tires!!! Nate clearly explained about why the tires had deflated. We appreciate that Nate was 100% HONEST with us! !!!!!! Thanks to Nate we'll be back! More

Anxious Toyota owner - brake job? I heard some squeaking from my brakes for the past week (2012 Tacoma with about 54,000 miles) and took it to Maplewood Toyota to have it check out. I I heard some squeaking from my brakes for the past week (2012 Tacoma with about 54,000 miles) and took it to Maplewood Toyota to have it check out. I didn't want any issues as i was driving it to my daughters in Wisconsin in a week. They checked out the brakes, found not issues and told me that the squeaking can sometimes occur during damp weather. There was not cost!! Over the past four to five years I've have had two Priuses and two Tacomas serviced at Maplewood Toyota and always found them do excellent work, to be customer focused, and to be cost competitive. 5 stars all around More

Exceptional experience buying our 3rd Toyota Our sales rep (Rick) helped us select and complete the purchase of a new Highlander in a compressed timeframe before our annual trip to Florida. He m Our sales rep (Rick) helped us select and complete the purchase of a new Highlander in a compressed timeframe before our annual trip to Florida. He made the entire experience a pleasure, and never made us feel any pressure. Tim in Finance made short work of the paperwork and financing details. We also appreciated the extra effort it took to obtain our new license plates in less than the normal time. More

Good experience We were referred to Terry by our Credit Union auto representative. He had the car we wanted and confirmed the terms of our lease. We wanted a remote s We were referred to Terry by our Credit Union auto representative. He had the car we wanted and confirmed the terms of our lease. We wanted a remote starter added and that was done before we planned to pick up the car. We were pleased with Maplewood Toyota and enjoyed working with Terry Burke. More

Good service I bought my Rav4 from Maplwood Toyota and have had all routine service performed there. Other than the occasional 90 minute wait for an oil change I I bought my Rav4 from Maplwood Toyota and have had all routine service performed there. Other than the occasional 90 minute wait for an oil change I have had excellent service and low pressure from staff to perform additional repairs or maintenance. The waiting room is clean, comfortable and has wifi. Al, the shuttle driver, was a nice companion when he drove me to my workplace when I recently had service and tires installed on my car. More

Service Everything was done that was promised. What was done was explained clearly and to my satisfaction. I've always had great service from Maplewood Toy Everything was done that was promised. What was done was explained clearly and to my satisfaction. I've always had great service from Maplewood Toyota More

my car was acting strange and so I brought it in They checked everything and found nothing but still I have Peace of Mind about it...it is an older mini van and Maplewood toyota has been its only ser They checked everything and found nothing but still I have Peace of Mind about it...it is an older mini van and Maplewood toyota has been its only service place... More

Efficient and easy Drove in without an appointment and the staff was very friendly and thorough when checking me in. Completed the work in a minimal amount of time. Drove in without an appointment and the staff was very friendly and thorough when checking me in. Completed the work in a minimal amount of time. More