Maplewood Toyota

New Tires I was in Tuesday morning for a new set of tires. Having checked prices at other suppliers, the Maplewood price was very good. They gave me several opt I was in Tuesday morning for a new set of tires. Having checked prices at other suppliers, the Maplewood price was very good. They gave me several options and even honored and expired quote. The work included a free alignment check. And the job was completed within the promised timeframe. To boot, I was surprised with a rebate on the tires I had chosen. More

great work, error on time though Made my appt on-line. They texted me to come in earlier, when I got there they said I had signed up to drop the car off. I had planned to wait for t Made my appt on-line. They texted me to come in earlier, when I got there they said I had signed up to drop the car off. I had planned to wait for the car. My bad. But I enjoyed reading my newspaper and watching the tv program that was on in the wait area. They gave me the coupon price. But I had to remind them to rotate my tires, and since I bought the tires there, I should get FREE tire rotation. So that should be on my record I'd think, but didn't seem to be. More

Very professional, helpful and not too pushy We recently came in to purchase a car. Bobby Higgins was our sales rep and he did a fantastic job! He was very knowledgeable and helped us find a gr We recently came in to purchase a car. Bobby Higgins was our sales rep and he did a fantastic job! He was very knowledgeable and helped us find a great deal on a new Toyota Sienna. I didn't feel pushed into buying a car when we came and got all the information that I needed to make the best purchase decision for our family. We will definitely be back in the future! More

As always, great service! I always receive great service when I go in for a repair or general maintenance. The work is well explained in determining what needs to be done, it i I always receive great service when I go in for a repair or general maintenance. The work is well explained in determining what needs to be done, it is done in a timely manner and while I am waiting they come out to explain the status of what they saw and any concerns if they exist. What is most important, is I feel I am getting honest and only needed service from the service department. More

Positive sales experience from beginning to end. This was a very positive experience. Chris was knowledgeable,professional and customer oriented. We felt appreciated as previous customers. Especiall This was a very positive experience. Chris was knowledgeable,professional and customer oriented. We felt appreciated as previous customers. Especially liked the orientation to our new vehicle and the time willingness to answer all of our questions. More

Good service! My husband went in to put new tires on my car. He commented that he was doing it so he could keep me safe this winter - he was surprised to be lauded My husband went in to put new tires on my car. He commented that he was doing it so he could keep me safe this winter - he was surprised to be lauded by the service guys for being a good husband. They said they do not hear that very often. I am pleased that they complimented my husband. He felt good when he came home!!! More

Long time customers We received an email telling us our lease would end early and a new vehicle "had our name on it." We were invited to see the new vehicle and talk abo We received an email telling us our lease would end early and a new vehicle "had our name on it." We were invited to see the new vehicle and talk about a new lease. We accepted the invitation and have our new Camry. More

courteous and prompt I always have had excellent service with the people in Service. The timeliness and price are a plus. And the recommendations are valued. I will be b I always have had excellent service with the people in Service. The timeliness and price are a plus. And the recommendations are valued. I will be back for sure!!!! More

Very efficient customer service We never had to wait for help, all our questions were answered efficiently. Paperwork went very quickly and smoothly. Very happy with our sales experi We never had to wait for help, all our questions were answered efficiently. Paperwork went very quickly and smoothly. Very happy with our sales experience. More

Excellent sales rep, efficient & very respectful of our time Dave Pates is an excellent sales rep. He listened to our needs in a vehicle and found the perfect match. He was very respectful of our time and did Dave Pates is an excellent sales rep. He listened to our needs in a vehicle and found the perfect match. He was very respectful of our time and did not leave us waiting for long periods. He worked a very fair deal. His product knowledge is extensive and provided all information we requested and more. Our experience with Tim processing the purchase was also very good. He is very knowledgeable and expedient. All in all, our experience at Maplewood Toyota was excellent! More