Maplecrest Ford of Mendham

Charlie was a pleasure to work with. He was able to successfully answer all my questions without pushing me towards a decision, which really put me at ease. I was very satisfied with my experience at M successfully answer all my questions without pushing me towards a decision, which really put me at ease. I was very satisfied with my experience at Maplecrest Ford. I would recommend this dealership to anyone! More

At the time I purchased my new car from Maplecrest I had my 2 previous vehicles both for 11 years. Yes, that's 2 cars in 22 years! Needless to say, I grow very attached to my cars and keep them in good cond my 2 previous vehicles both for 11 years. Yes, that's 2 cars in 22 years! Needless to say, I grow very attached to my cars and keep them in good condition. Ultimately because I have NEVER enjoyed the car-buying experience. That changed with my most purchase from Maplecrest Ford. I met Charlie Samons and explained my general trepidation, told him what I was looking for, and what my needs were. I believe and, more importantly, felt like he understood. Charlie was thorough, thoughtful, friendly, and genuine. He has a comprehensive knowledge of all the Ford vehicles and helped me narrow my decision to the vehicle that was best suited for me. Thanks to Charlie, I bought a car that fit me and met my requirements, rather than the one he wanted to sell to me. I felt comfortable with my decision and never second-guessed my purchase. Gone was the cold, calculated, difficult, and frankly, phony sales interaction that I disliked. There were no hidden fees or costs. No unexpected add-ons. No switches in vehicles at the last minute. Charlie explained all of my options, didn't use industry jargon to confuse me, and let me know exactly what I could expect next throughout the process. He keeps in contact with me to find out how I am doing with my new Ford and how I like it. I tell Charlie the same thing all the time: I love it. After keeping cars for such so long time, there should be no real surprise there. But what makes this time different is that I really enjoyed working with Charlie and Maplecrest Ford. More

My compliments go out wonderfully to Maplecrest Ford and My compliments go out wonderfully to Maplecrest Ford and their crew! The sales information provided and test drive of the vehicle was very prof My compliments go out wonderfully to Maplecrest Ford and their crew! The sales information provided and test drive of the vehicle was very professional. The 2003 Ford Explorer I purchased had been detailed and was flawless. I felt very comfortable in the dealership and the staff were friendly. The price could have gone down a bit more due to the high mileage of 124,000 on the vehicle. The Explorer had so many nice features I was willing to accept the final price. The sales person did work out a price that sealed the deal. I love the Explorer and will be going back to Maplecrest next time I'm looking to buy a car. More

I had no intention of getting a new car when I walked into the showroom. We were greeted so nicely and not pressured at all. The deal was too good to pass up. I traded in a mini-van for a Ford Escape. into the showroom. We were greeted so nicely and not pressured at all. The deal was too good to pass up. I traded in a mini-van for a Ford Escape. The rest of the family will check out Maplecrest when they are looking for a new car. More

This was excellent car buying experience. Charlie was helpful, professional and courteous. Never any pressure. He explained the various options and programs. At delivery, he went over all aspects of t helpful, professional and courteous. Never any pressure. He explained the various options and programs. At delivery, he went over all aspects of the vehicle including the hands free option for my phone and all of the extra services available with the Ford Escape. I would highly recommend Maplecrest Ford and Charlie to all my friends and relatives. More

Awesome. Phil pays great attention detail. He understands what the customer wants and does not try to up-sell. Phil took care of everything, including the financing. This was the 3rd vehicle that I have boug what the customer wants and does not try to up-sell. Phil took care of everything, including the financing. This was the 3rd vehicle that I have bought from Phil and will continue to buy my vehicles from him. More

MY SALES PERSON, BARBARA HANSON, TREATED OUR SON ON HIS FIRST PURCHASE OF A NEW VEHICLE MOST MOTHERLY IN 2010. SEEING HER CARE FOR HIM IN HIS PURCHASE MY WIFE AND I NEEDED NOT TO INTERVENE ON EVERY ASPECT FIRST PURCHASE OF A NEW VEHICLE MOST MOTHERLY IN 2010. SEEING HER CARE FOR HIM IN HIS PURCHASE MY WIFE AND I NEEDED NOT TO INTERVENE ON EVERY ASPECT, PRICE-- NO NEED TO HAGGLE WAS THE LOWEST, FINDING THE VEHICLE HE WANTED-- WAS PERFECT--JUST WHAT HE WANTED--CAR PREP, ETC., AND THAT IS WHY I RETURNED TO PURCHASE MY FORD 250 LARIOT 2011. MY ENTIRE PURCHASE EXPERIENCE IS VERY ASSURING WITH YOUR DEALERSHIP BECAUSE OF MRS. BARBARA HANSON. THANK YOU, MR. TOM GIORDANO. More

awesome experience all around from sales to service to management. this the 2nd vehicle i've bought in past 2 years and would certainly recommend this dealer to everyone. the entire staff made me feel v management. this the 2nd vehicle i've bought in past 2 years and would certainly recommend this dealer to everyone. the entire staff made me feel very comfortable and made the process of buying this car very easy. More

This is a professional and friendly dealership. My salesman was wonderful, he answered all my questions and went above and beyond too make sure this was the right car for me. I just love my Ford Fiest salesman was wonderful, he answered all my questions and went above and beyond too make sure this was the right car for me. I just love my Ford Fiesta! Also, my relatives and friends love it. Thank you, Leona Dolan More

Our sales person (Barabara Hanson) was extremely knowledgeable about inventory, what was available, and didn't hesitate to make suggestions based on what she thought might meet our current needs. Th knowledgeable about inventory, what was available, and didn't hesitate to make suggestions based on what she thought might meet our current needs. These two were extremely accommodating and personable. We didn't feel like we were getting the typical salesperson hustle to make a quick sale. Even after we purchase the vehicle, Barbara was incredibly helpful in setting up the Sync voice activated system, explaining the features, and took time to make sure we felt comfortable in understanding it all. Currently, we are more then happy with the vehicle and can only hope we see the same treatment from the service department in the future. More