Back

Maplecrest Ford of Mendham

Mendham, NJ

4.9
884 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
Contact Dealership

102 East Main Street

Mendham, NJ

07945

Directions

By Type

Showing 884 reviews

June 14, 2011

I purchased a car from this dealer and from the time I pulled on the lot to when I left in my new car my experience was awesome. I didn't know what to expect as I wasn't that familiar with this dealer but More

by Joe C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Rodrigo and Don, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Joe, Thank you very much for your kind review of your experience at Maplecrest Ford! I don't know who referred you to us but I really appreciate your taking his/her advice and giving us a shot. I'm glad Charlie, Rodrigo and Don delivered and experience that you felt strongly enough to share with your friends and family. That too, is extremely kind and I am thankful for that. Best of luck with your new vehicle, hope to see you around the store! Sincerely, Tom Giordano, President, Maplecrest Ford.

June 10, 2011

Barbara went over-the-top with helping me purchase a new Ford Fusion for my Mom, who lives in CT. She located the car in MD, had it first brought to NJ for the transaction & then had it delivered to my Mom' More

by dreijunge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hansen
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to post a review about your experience! Barbara will stop at nothing to find a vehicle that best suits the needs of her customers, even if it means traveling to Maryland! I'm glad you and your Mom are happy with the Fusion, thank you again for your business! Sincerely, Tom Giordano, President, Maplecrest Ford

June 03, 2011

the best car buying experience i have ever had, i will never buy another honda in my live, ford is where it at, great price, style and it is American. it was my life long dream to own a convertable and no More

by jlaird
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : charlie, tom, dick, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

James, Thanks for posting a review of your experience with Maplecrest! I'm so happy you're enjoying the Mustang and glad you had a positive buying experience as well! Don't forget your sunblock, and thanks again! Tom.

June 01, 2011

I went to Maplcrest to lease a Ford Edge. The experience was great from start to finish. Charlie was very knowledgeable and very helpful. He was accessible when I had trouble with my cell phone synching wit More

by eoc1435
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for posting a response regarding your experience with Maplecrest! I'm glad to hear you are pleased with your experience and that Charlie was accessible to answer questions after delivery. Our commitment to you does not end at delivery, we are here to assist throughout your entire ownership. Thank you again for your business, we hope to see you back for service soon! Regards, Tom Giordano, President, Maplecrest Ford.

May 20, 2011

highly rate this dealer. as for service, i haven't had any repairs and so i didn't rate that but i will when i am there with repairs their is an issue with sync that Ford is working on .the usb port loc More

by harpbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
barbara Hanson
May 18, 2011

Have known Charlie for many years, and have bought many cars from him. As usual an easy and smooth transaction. All the people I dealt with at maplecrest went out of there way to make sure my car buying More

by smowers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Charlie Samons
May 15, 2011

I have purchased many vehicles in my life, mainly imports, Lexus, BMW and Mercedes. My experience with Maplecrest was superior to any before. From the time I walked in to leaving with my new Explo More

by judyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rodrigo and Don
May 07, 2011

I had a fantastic experience from beginning to end> Barbara Hanson made finding and purchasing my new mustang a breeze. She walked me through everything I needed to know after I got my new car, and wa More

by claudia w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson to buy the car, Spencer was for first service
May 03, 2011

This was a great experience! No pressure, but full of information and choices so I could make the right decision. I had time to test drive several different cars and make the right decision for me. The More

by jennem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Feller
May 01, 2011

Overall, my experience was great. The Ford Escape I leased met all expectations. Charlie Samons is one of the best sales associates I have ever dealt with. He was extremely knowledgeable on the vehicle More

by toys4all
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons