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Maplecrest Ford of Mendham

Mendham, NJ

4.9
879 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 879 reviews

June 28, 2011

My experience with Maplecrest Ford was nothing but positive. I used this site to research who to contact at the dealership and I will say that Barbara did not disappoint. She was incredibly helpful, k More

by ken12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Ken, Thanks for your kind review of Maplecrest and in particular, Barbara! As you saw first hand during your initial visit to this site, Barbara receives many positive reviews from her customers and I'm glad you put your conficence in us to purchase your Fiesta. We take pride in assisting our customers in finding the perfect car for their needs and making the purchase process painless, if not enjoyable! Thanks again for your business and for your recommendations as well! Sincerely, Tom Giordano, President, Maplecrest Ford

June 18, 2011

Barbara was very friendly/kind to me. She show me how everything in the car works. There was no hassle and I would recommend anyone interested in a ford to meet with her. Other then that, everyone that More

by dennissattely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Mr. Sattely, Thank you for visiting dealerrater.com to post a review of your experience at Maplecrest! I'm happy to hear Barbara and everyone else you dealt with made you feel comfortable and happy with your purchase. I hope you enjoy your car, thank you again! Regards, Tom Giordano, President, Maplecrest Ford.

June 16, 2011

We drove 2 hours to buy a car from Bob Feller because: We drove 2 hours to buy a car from Bob Feller because: 1. They offered the best price on a new Flex (better than truecar.com "best price" 2. They ha More

by jpmtpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Feller, Don Duncan, Mickey
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to post a review of your experience with Maplecrest! The fact that you drove two hours, passing countless other Ford dealerships, to do business with us is very much appreciated by all involved. I'm glad Bob, Mickey and Don worked together to provide an experience that would compel you to go so far out of your way for a vehicle you could no doubt find closer to home. I really appreciate it, thank you again. Enjoy your Flex! Sincerely, Tom Giordano, Maplecrest Ford.

June 14, 2011

I purchased a car from this dealer and from the time I pulled on the lot to when I left in my new car my experience was awesome. I didn't know what to expect as I wasn't that familiar with this dealer but More

by Joe C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Rodrigo and Don, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Joe, Thank you very much for your kind review of your experience at Maplecrest Ford! I don't know who referred you to us but I really appreciate your taking his/her advice and giving us a shot. I'm glad Charlie, Rodrigo and Don delivered and experience that you felt strongly enough to share with your friends and family. That too, is extremely kind and I am thankful for that. Best of luck with your new vehicle, hope to see you around the store! Sincerely, Tom Giordano, President, Maplecrest Ford.

June 14, 2011

I had researched the 2012 Focus Online and had requested more info from a dealer located near me, which turned out to be Mapelcrest Ford. I connected easily through email and setup a time over the phone wit More

by focusowner12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you very much for taking the time to review your experience with Maplecrest and Charlie! I'm happy (but not surprised) to hear that Charlie anticipated your arrival and had a vehicle ready for a test drive. You have read other testimonials on this page, as have I, and I must tell you the experience that Charlie and the rest of our team delivers makes my job of responding to such reviews a real pleasure! Thank you again for your business, I hope you enjoy your new Foucs! Sincerely, Tom Giordano, President, Maplecrest Ford.

June 14, 2011

I would like to thank Barbara for all the help in acquiring my new Ford Explorer. She is the most friendly car sales person I have met. More

by guariox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson,Maureen Smith,Kellie Thompson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for submitting a review about your experience with Maplecrest and Barbara Hanson! I'm happy you found Barbara friendly and I hope you are enjoying your new Explorer! Thank you again for trusting us with your business! Sincerely, Tom Giordano, President, Maplecrest Ford

June 10, 2011

Barbara went over-the-top with helping me purchase a new Ford Fusion for my Mom, who lives in CT. She located the car in MD, had it first brought to NJ for the transaction & then had it delivered to my Mom' More

by dreijunge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hansen
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to post a review about your experience! Barbara will stop at nothing to find a vehicle that best suits the needs of her customers, even if it means traveling to Maryland! I'm glad you and your Mom are happy with the Fusion, thank you again for your business! Sincerely, Tom Giordano, President, Maplecrest Ford

June 03, 2011

the best car buying experience i have ever had, i will never buy another honda in my live, ford is where it at, great price, style and it is American. it was my life long dream to own a convertable and no More

by jlaird
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : charlie, tom, dick, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

James, Thanks for posting a review of your experience with Maplecrest! I'm so happy you're enjoying the Mustang and glad you had a positive buying experience as well! Don't forget your sunblock, and thanks again! Tom.

June 01, 2011

I went to Maplcrest to lease a Ford Edge. The experience was great from start to finish. Charlie was very knowledgeable and very helpful. He was accessible when I had trouble with my cell phone synching wit More

by eoc1435
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for posting a response regarding your experience with Maplecrest! I'm glad to hear you are pleased with your experience and that Charlie was accessible to answer questions after delivery. Our commitment to you does not end at delivery, we are here to assist throughout your entire ownership. Thank you again for your business, we hope to see you back for service soon! Regards, Tom Giordano, President, Maplecrest Ford.

May 20, 2011

highly rate this dealer. as for service, i haven't had any repairs and so i didn't rate that but i will when i am there with repairs their is an issue with sync that Ford is working on .the usb port loc More

by harpbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
barbara Hanson