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Maplecrest Ford of Mendham

Mendham, NJ

4.9
879 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 879 reviews

July 14, 2011

Barbara did a great job negotiating on my behalf. She help me get the car I wanted for the price I needed. She helped make sure the car was safe and clean. More

by nrago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thanks for taking the time to review your experience with Barbara and Maplecrest. I'm happy to hear she was able to find you the car you wanted within your price range you needed. Enjoy your vehicle, please contact us if ever you need assistance! Thank you again! Regards, Tom Giordano, President, Maplecrest Ford.

July 12, 2011

I initially selected Maplecrest because, of the five Ford dealers I reached out to for quotes on the internet, they gave me the best price on the model and options that I wanted. Plus, they were the closest More

by don.gilmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you so much for your very kind comments regarding your experience at Maplecrest Ford! To hear that this may have been your best and simplest car buying experience in over 40 years of driving is validation that we are on track with our approach. Our goal is comfort, convenience, and accommodation, and it sounds as though Barbara delivered just that. She's an asset to the team, for sure! Thank you again for your business, we look forward to seeing you around the store! And as always, we appreciate your referrals! Warm Regards, Tom Giordano, President, Maplecrest Ford.

July 07, 2011

By far the best experience I have ever had in buying a new car. From the moment my family and I walked through the door, Barbara was friendly, informative, helpful and honest. Everything went so smoothly More

by hollyfay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for your short and sweet review of your experience with us! Friendly, informative, helpful and honest. Love it! Barbara is awesome and I'm glad she provided the best experience you ever had buying a new car. Your business is greatly appreciated, thank you! Hope to see you soon! Sincerely, Tom Giordano, President, Maplecrest Ford.

July 06, 2011

The sales person (Barbara Hanson) and the manager (Dave Vorheimer) were terrific putting the deal together, giving me a reasonable price for my trade in and getting me my new car fast. More

by gamesmaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Barbara Hanson
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to rate your experience at Maplecrest. I'm glad Barb and Dave were able to provide you a fair price and get you a vehicle in short order. Thanks again for your business, we're always here should you need assistance! Regards, Tom Giodano, President, Maplecrest Ford.

July 04, 2011

A very pleasant experience from initial email queries, from the just looking first visit to the dealership, from the ordering process and to delivery. The sales rep answered all questions and went out of More

by rugelime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Feller (Sales) and Don Duncan (Business Manager)
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to post a review of your experience with us! I'm happy to hear the Bob and Don delivered an experience that we strive for on a daily basis; pleasant, honest, thorough, low-pressure, and first class! We truly appreciate your business and look forward to seeing you on the service drive! Thanks again! Tom Giordano, President, Maplecrest Ford.

July 04, 2011

Barbara Hanson is the saleswoman I dealt with at Maplecrest Ford. She did an outstanding job finding me a 2011 Ford Focus. Thanks to Barbara I was able to take a 2011 and 2012 focus for a test dri More

by ggrodeska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to rate your experience with Maplecrest! If you read other reviews on our page, you will see that Barbara clearly has a passion for her career. She consistently goes above and beyond to provide an experience not easily found at other dealerships. She's awesome and we appreciate her efforts! Thank you again for your business, and thank you for recommending us to your family and friends! Sincerely, Tom Giordano, President, Maplecrest Ford.

July 03, 2011

My wife and I have purchased/leased several cars over the past 7 years and I must say the experience with Maplecrest has been the best yet. Everyone we dealt with has been extremely professional and knowledg More

by Kham123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for your kind words regarding your experience at Maplecrest! I'm happy to hear of your positive experience with Charlie. He's a perfect fit for this store because we all understand the importance of being professional, knowledgable, honest and friendly. In such a competitive business climate, there is no other way, period. I assure you your experience with our service department will meet your expectations. But for any reason you have a concern, you are welcome to call me anytime and I'll make sure you're satisfied. Here's my number..973-543-2531 x101. Thank you again for your business! Sincerely, Tom.

June 30, 2011

After much research on a 2012 Ford Focus, we called Maplecrest Ford and inquired on a car we were interested in. From the start the experience was friendly and respectful. We were given ample time to More

by lindamedore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for your very kind review! I pleased to hear Charlie was friendly and respectful, and delivered a hassle-free experience at a fair price. In a nutshell, that is what we strive for every day! Thank you so much for your business and enjoy your new Focus! Best, Tom Giordano, President, Maplecrest Ford.

June 30, 2011

I have purchased two cars from Maplecrest Ford of Mendham in the last year and have been very happy with the service I received. Barbara Hanson is the salesperson I dealt with on both occasions and she has More

by rdebiasse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Thank you for posting such a nice review about your experience with Maplecrest and Barbara Hanson! The fact that your wife found it so pleasant she wished she could buy cars more often is certainly a feather in our cap! We truly appreciate your continued business, thank you again! Hope to see you soon in the store! Regards, Tom Giordano, President, Maplecrest Ford.

June 30, 2011

I bought a Mustang car over the Internet. In dealing with Ms Hanson, she was always responsive to my email queries and phone calls. She followed up on all the requests. Upon meeting her, she was open, More

by marion.ceruzzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Aug 31, 2011 -

Maplecrest Ford of Mendham responded

Dear Ms. Ceruzzi, Thank you for rating your experience with Maplecrest! I'm pleased to hear your experience with Barbara both through email and in person were to your satisfaction. We try to keep things as simple and efficient as possible and the Internet is a great way to achieve that. Enjoy your new Mustang, and thank you again for your business and recommendation to friends. Sincerely, Tom Giordano, President, Maplecrest Ford

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