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Maplecrest Ford of Mendham

Mendham, NJ

4.9
879 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 879 reviews

September 24, 2011

About a year has passed since we came in to buy a new Ford Fusion. The staff at Maplecrest Ford made the experience so easy! I told them what I wanted and they guided my decision and found the exact car More

by JJP07083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Duncan, Tom G, Rodrigo, Charlie, Spencer, James Kane, Jim Kane, Charlie Samons
Sep 28, 2011 -

Maplecrest Ford of Mendham responded

Thanks for taking the time to review your ownership experience regarding both your Fusion and Maplecrest! I'm happy you remain satisfied with the car as well as the decisions you made during your purchase. Based on the number of people you listed, it sounds like a real team effort! Thank you again for your business! Regards, Tom Giordano

September 13, 2011

From the first time I contacted Maplecrest, they have been nothing but first class. When I first arrived they told me very simply, they are not a big, highway front dealership, you have to want to come t More

by asaurkraut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin David, Rodrigo, and Dave
Sep 19, 2011 -

Maplecrest Ford of Mendham responded

Thanks very much for taking the time to review your experience with us! I'm happy to hear your experience was a positive one and the you are satisfied with your vehicle. Thank you again, hope to see you at the dealership soon! Regards, Tom G.

September 09, 2011

The team at Maplecrest made my car buying experience a pleasure. Everyone was friendly and honest. They offered a great price and the team that showed me my car made everything easy. I would not only reco More

by gbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Giordano
Sep 09, 2011 -

Maplecrest Ford of Mendham responded

Thank you Kelly, Always a pleasure to see you and I really appreciate your business! Your winter worries are over with the Escape! Enjoy and drive safely. We're always here if you need us! Tom.

September 06, 2011

WORKING WITH MAPLECREST ANDS BARBARA WAS BY FAR THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD. THIS WAS THE 4TH MUSTANG I HAVE BOUGHT, 3 NEW AND 1 USED. WORKING WITH BARB WAS PLEASANT AND EASY. I TRAVELED 2 More

by Bud Schwarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara HANSEN
Sep 06, 2011 -

Maplecrest Ford of Mendham responded

Dear Mr. Schwarz, Thank you for the kind review of your purchase at Maplecrest and experience with Barbara. If you live two hours away from Mendham, I'm certain you passed many other Ford stores before you reached us. The fact that you traveled such a distance to do business with us really means a lot and I appreciate it! Thank you again for your business, enjoy your Mustang! Sincerely, Tom Giordano, President, Maplecrest Ford.

August 30, 2011

I cannot thank Charlie Samons and Maplecrest Ford enough! I wasn't prepared to buy a car and I explained all of that to Charlie over the phone. We talked and I was very-very wary over another car purchasing More

by my12focus12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you so much for taking the time to review your car buying experience at Maplecrest! Our goal is to provide a low-pressure, hassle-free experience and I'm happy to hear Charlie, Don and Rodrigo provided that for you. I'm also pleased ot hear you are enjoying your new Focus! Thank you again for your business, we look forward to seeing you around the store in the future! Feel free to contact any one of us should you need assistance in the future. Sincerely, Tom Giordano, President, Maplecrest Ford, Inc.

August 17, 2011

Charlie Samons made car shopping a great experience. He was professional and knowledgeable. He turned what I usually consider to be a chore into an experience to brag about! I would not hesitate to recomme More

by lindaplaut1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to review your experience at Maplecrest! Our goal is, and always has been, to make the car buying experience pleasant and stress free. Charlie is a true professional and we're happy to have him on the team. Thanks for your business, we look forward to seeing you soon! Regards, Tom Giordano, President, Maplecrest Ford, Inc.

August 16, 2011

What a great experience purchasing another Ford vehicle from Maplecrest of Mendham. Barbara made the experience trouble-free and treated us like part of her family. I have already recommended her to severa More

by escape2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hansen
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to rate your experience with Maplecrest Ford! I'm happy to hear Barbara provided you a trouble-free experience throughout your purchase. She's a wonderful person to work with and thanks to people like you, she receives many referrals who appreciate an easy, informative purchase experience. I'm sorry I didn't meet you during your visit, but I hope to get the opportunity while you're in for service one day. Thank you again, best of luck with your new vehicle! Tom Giordano, President, Maplecrest Ford, Inc.

August 09, 2011

Charlie was the best. He spent a lot of time finding the vehicle we wanted and found it. The whole experience was positive. Then he was good enough to get floor mats I wanted 10 days later and was just as More

by Carol Wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charlie, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Dear Ms. Wood, Thank you for taking the time to review your experience! I'm happy to hear you found your whole experience with Charlie and Maplecrest a positive one. If you happen to read other reviews about Charlie, you will see that his sales approach is pretty consistant; informative, gratious, low-key. I'm glad yours was no exception. Thank you again for your business, please do not hesitate to contact us if we may assist in any way! Sincerely, Tom Giordano, President, Maplecrest Ford.

August 07, 2011

we have been bringing cars to maplecrest for many years and the service dept is a pleasure to deal with. we just purchased a new car and charlie was also a pleasure to deal with and very helpful. we like More

by aikiskip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to rate your experience at Maplecrest! We appreciate your continued business in both sales and service. We know the competition is fierce and we certainly appreciate your loyalty! Thank you again, we look forward to seeing you in the store! Regards, Tom Giordano, President, Maplecrest Ford.

July 28, 2011

Maplecrest Ford of Mendham consistently provides excellent customer service, flexibility, great pricing, and service with a smile. I've recommended Maplecrest to friends and family over the years More

by susanramos5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Giordano
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Dear Susan, Thank you and Steven for your continued loyalty to Maplecrest! I'm glad you're enjoying the new Explorer. Is this your 3rd, 4th one? Time flies! Thanks again, you know we're always here if you need anything! And thanks for the referrals! Enjoy, Tom.

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