Maplecrest Ford of Mendham

My son, Chris (age 20) and I visited the Maplecrest Ford dealer in Mendham, NJ to buy a car for my son. He had saved enough money to buy a car for cash, since he is still in college and did not have a credi dealer in Mendham, NJ to buy a car for my son. He had saved enough money to buy a car for cash, since he is still in college and did not have a credit rating yet. Chris did his research online and decided that Maplecrest had the best price on the car he wanted to buy (a previously owned 2002 Ford Focus). We found the sales and support staff to be extremely friendly and willing to work within my son's limited budget. This was my son's first car and I really wanted to help him build a credit rating but he had saved the money to purchase for cash, just in case. The Maplecrest sales and business management staff understood what we needed and worked with us to figure out how to get my son's name on the loan, even though he had no previous credit rating. This was absolutely fantastic and more than I ever expected! As we were leaving, the business manager (Matt) and sales rep (James)asked me what it would take to get me out of the Chevy Trailblazer that I drove in with. I told them that my vehicle had terrible terms (based on my bad credit rating) and that I had no plans to purchase another vehicle. The Maplecrest team asked what I meant and told me that they believed they could put me in a nicer vehicle for a lower monthly payment with better service terms. They really came through! I replaced my bare bones 2008 Chevy Trailblazer with a top of the line, fully loaded 2008 Ford Explorer for over $100 less per month! My son and I have new vehicles and we are extremely pleased with Maplecrest Ford! I am 53 years old and have purchased many new and used vehicles in my life. This was the number one (#1) car buying experience of my entire life. Second place is not even close. Unless I move far away or the Maplecrest customer sales/service significantly declines, I will never buy a vehicle from another dealer. Dave More

I found the car buying experience at Maplecrest pleasurable. Micky was attentive and responsive and knew the product and features of the Fusion very well. Matt handled the paperwork professional pleasurable. Micky was attentive and responsive and knew the product and features of the Fusion very well. Matt handled the paperwork professionally and efficiently. More

The dealership did not apply any negative pressure. They were interested in doing business and not playing games. From the moment I contacted them to the time I drove off the lot with my new truck, they ac were interested in doing business and not playing games. From the moment I contacted them to the time I drove off the lot with my new truck, they acted with professionalism and integrity. More

I initially went to Malouf Ford on Rt 1 to address an issue I was having with my Ford remote start unit. Malouf told me that the repairs would not be covered by any of the warranties I had on my vehicle issue I was having with my Ford remote start unit. Malouf told me that the repairs would not be covered by any of the warranties I had on my vehicle (Remote start has life time warranty, Vehicle had extended service plan). Upon taking my vehicle to my original Maplecrest Ford dealership and talking with Don Duncan, it was determined that my repairs were in fact covered by the warranty. This saved me fully $130! Don was extremely helpful in getting my vehicle service done properly. In addition, Don helped me get my car in a quick manner after dealing with several lease-to-purchase issues. I would highly recommend Maplecrest Ford to any person planning to purchase a vehicle! Thanks so much for your help! More

The level of service was outstanding, which made the whole process so simple. I couldn't be happier with my choice. The Exploer is roomy and luxurious. whole process so simple. I couldn't be happier with my choice. The Exploer is roomy and luxurious. More

I had my Expedition serviced which was running terrible when I brought it in.Jim and his team diagnosed the problem and worked hard at repairing it for the least amount possible.The Expedition has its pow when I brought it in.Jim and his team diagnosed the problem and worked hard at repairing it for the least amount possible.The Expedition has its power back and is running like new. More

This was my first internet buying experience and I cannot thank Charlie Samons and Maplecrest Ford enough! We had recently relocated from Texas and needed to trade our 2010 2WD Ford Expedition for a 4WD vehi thank Charlie Samons and Maplecrest Ford enough! We had recently relocated from Texas and needed to trade our 2010 2WD Ford Expedition for a 4WD vehicle. From the first conversation with Charlie on the phone, he was knowledgeable and responsive. Charlie took the time to listen to what our needs were for a 4WD car, our budget and timeline. Charlie was extremely responsive to my emails and phone calls. Charlie delivered and as a result we now are the proud owners of a 2011 Ford Explorer limited that has all the bells and whistles we wanted. Even after the sale, Charlie made time to talk with me and answer my questions, which is a breath of fresh air as usually after the papers are signed many salesmen are on to the next deal. Thank you again Charlie for your time and expertise in helping us find our new car. I would definitely refer folks to Charlie and Maplecrest and look forward to the opportunity for future business!! More

Buying my Mustang from Maplecrest Ford was a great experience. The price was good and the service was great. I'll be back for my next Ford. experience. The price was good and the service was great. I'll be back for my next Ford. More

Our car was totaled on December 23, 2011. We had purchased our previous 6 cars from this franchise, and we have always been pleased. After the accident, we needed the help and support of the dealers purchased our previous 6 cars from this franchise, and we have always been pleased. After the accident, we needed the help and support of the dealership to get us back on track. They went out of their way to be helpful, supportive, and caring, and I know they made every effort to find us a car that would meet our needs at the most reasonable price that they could offer it to us. Their honesty, integrity, and caring is unparalleled. More

I took my 2011 Mustang GT in for regularly scheduled maintenance. The service manager was unable to help me with an issue that arose. I was later contacted by David Vorcheimer the General Manager who of maintenance. The service manager was unable to help me with an issue that arose. I was later contacted by David Vorcheimer the General Manager who offered a solution to my issue. Dave has been very supportive and expedited the process. I promptly scheduled an appointment to have the issue resolved and am pleased with the results. More