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Maplecrest Ford of Mendham

Mendham, NJ

4.9
879 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 879 reviews

June 14, 2012

I found the car buying experience at Maplecrest pleasurable. Micky was attentive and responsive and knew the product and features of the Fusion very well. Matt handled the paperwork professional More

by rzenker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 04, 2012

The dealership did not apply any negative pressure. They were interested in doing business and not playing games. From the moment I contacted them to the time I drove off the lot with my new truck, they ac More

by JuliusFHeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Skuraton
May 18, 2012

I initially went to Malouf Ford on Rt 1 to address an issue I was having with my Ford remote start unit. Malouf told me that the repairs would not be covered by any of the warranties I had on my vehicle More

by NewBrunsFordy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 03, 2012

The level of service was outstanding, which made the whole process so simple. I couldn't be happier with my choice. The Exploer is roomy and luxurious. More

by Ajkusini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 19, 2012

I had my Expedition serviced which was running terrible when I brought it in.Jim and his team diagnosed the problem and worked hard at repairing it for the least amount possible.The Expedition has its pow More

by navman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Kane
February 01, 2012

This was my first internet buying experience and I cannot thank Charlie Samons and Maplecrest Ford enough! We had recently relocated from Texas and needed to trade our 2010 2WD Ford Expedition for a 4WD vehi More

by editheby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
January 17, 2012

Buying my Mustang from Maplecrest Ford was a great experience. The price was good and the service was great. I'll be back for my next Ford. More

by Cliff1b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Sammons, Charlie Samons
January 14, 2012

Our car was totaled on December 23, 2011. We had purchased our previous 6 cars from this franchise, and we have always been pleased. After the accident, we needed the help and support of the dealers More

by ncooperman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tommy Giordano, Charlie Samons, Dave Vorcheimer, Don Duncan, Charlie Samons
December 08, 2011

I took my 2011 Mustang GT in for regularly scheduled maintenance. The service manager was unable to help me with an issue that arose. I was later contacted by David Vorcheimer the General Manager who of More

by M924
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Kane, David Vorcheimer
November 25, 2011

I came to Maplecrest Ford to look for a new Ford F-150. Adam was extremely helpful during the whole process. He asked what I was interested in, and found me a truck that is exactly what I wanted for a grea More

by krausj66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Tominac
Dec 12, 2011 -

Maplecrest Ford of Mendham responded

Dear krausj66, Thanks for taking the time to review your experience with Maplecrest and Adam. I'm happy to hear you drove off with a great lease in the exact vehicle you wanted! We appreciate your business and wish you and yours a happy holiday season. Please do not hesitate to contact us should you need assistance in any way. Regards, Tom Giordano, President.

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