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Maplecrest Ford of Mendham
Mendham, NJ
898 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 898 reviews
June 05, 2014
James is a great guy to work with I recently bought a new Ford Explorer from this dealership. I did not get the high pressure sales job common to a lot o car dealerships. James is ve I recently bought a new Ford Explorer from this dealership. I did not get the high pressure sales job common to a lot o car dealerships. James is very pleasant, knowledgeable, and straight forward to work with. Buying from this dealership is about as easy going as it gets I think. I also got a very fair price on my trade in. I would definitely do business here again. More
by winski06
Employees Worked With
May 24, 2014
Very happy James was great to work with. He was professional, patient and accommodating. He worked through all options to help me build the perfect car for me an James was great to work with. He was professional, patient and accommodating. He worked through all options to help me build the perfect car for me and I couldn't be happier with my Ford Edge Limited. From setting up Sync and MyTouch to checking in a week later to make sure I was happy, James made this a great, easy experience. Overall I have been very pleased with Ford so far! More
by akvarano
Employees Worked With
May 08, 2014
maple crest ford James was very punctual in delivering the vehicle and his knowledge of the car was first rate. the overall experience was very pleasant. I would recom James was very punctual in delivering the vehicle and his knowledge of the car was first rate. the overall experience was very pleasant. I would recommend James any time. More
by sichenzio
Employees Worked With
May 05, 2014
Great Expierence We received a quick online response and able to test drive when we arrived. Brian and Kurt were friendly, professional and down to earth. They went We received a quick online response and able to test drive when we arrived. Brian and Kurt were friendly, professional and down to earth. They went out of their way to make the experience very comfortable for us. When we went back to finalize, the process was prompt and efficient. They totally changed our impression of car salesmen! We highly recommend Maplecrest Ford for future car buyers! More
by AnB12
Employees Worked With
Kurt Friedman, Brian McHugh
April 24, 2014
Summit Express Limo.NJ One of the best car buying experiences me and my boss had. James was more than helpful and patient in explaining the financing options along with revi One of the best car buying experiences me and my boss had. James was more than helpful and patient in explaining the financing options along with reviewing all the vehicle operation at the time of pickup.We will come back to buy our next cars here soon.We got best trade in option we compared around. More
by MarkKleyman
Employees Worked With
April 18, 2014
New Car One of the best car buying experiences I've had. James was more than helpful and patient in explaining the financing options along with reviewing all One of the best car buying experiences I've had. James was more than helpful and patient in explaining the financing options along with reviewing all the vehicle operation at the time of pickup. More
by kwkakol
Employees Worked With
April 08, 2014
Like buying a car from your best friend. Maplecrest Ford was and has been my first choice when buying a new Ford. The people are always nice and very knowledgeable about the cars they sell. W Maplecrest Ford was and has been my first choice when buying a new Ford. The people are always nice and very knowledgeable about the cars they sell. With a good selection and great prices, how can you go wrong. James found the truck I wanted quickly and took care of everything before I arrived. He spent time making sure I understood all of its options and repeatedly checked with me after the purchase to make sure I was completely satisfied. Don't waste your time anywhere else. More
by pgauntt
Employees Worked With
April 08, 2014
Great experiance! It was an absolute pleasure working with James. He was a true professional displaying patience, strong product knowledge and was clear and concise du It was an absolute pleasure working with James. He was a true professional displaying patience, strong product knowledge and was clear and concise during our negotiation. If you are looking to purchase a new or used vehicle I HIGHLY suggest contacting James … you will not be disappointed. More
by kpmcnair
Employees Worked With
March 22, 2014
We purchased a 2014 Escape from Maplecrest Ford a few weeks ago. We are very happy with the car and were very pleased with the entire purchasing process. We were offered a test drive and in a test vehi weeks ago. We are very happy with the car and were very pleased with the entire purchasing process. We were offered a test drive and in a test vehicle with 5 minutes of arriving at the dealership. The pricing was straight forward and very competitive for both the purchase and the trade-in. The day we picked the car up all the paperwork was complete and well organized and we were in our new car in 20 minutes. Everyone we dealt with was customer-oriented and pleasant without applying undue pressure. More
by maureenm
Employees Worked With
March 17, 2014
The sales reps went above and beyond to give us a great deal! Very happy and satisfied with the service! I would recommend this dealership to any one looking to buy a new or used car! Great Experience! deal! Very happy and satisfied with the service! I would recommend this dealership to any one looking to buy a new or used car! Great Experience! More
by dgrocic011
Employees Worked With
