Maplecrest Ford of Mendham

Charles Countryman was great Charles was professional, friendly efficient and pleasant to deal with. I feel that I got a very good deal on my Transit Connect without any hassles o Charles was professional, friendly efficient and pleasant to deal with. I feel that I got a very good deal on my Transit Connect without any hassles or difficulty. I would readily return to this dealership and ask for Charles. More

Refreshingly honest! We needed to set up a car lease very quickly and knew exactly the car we wanted. No time for lots of car-buying antics. We went to our local Maplecr We needed to set up a car lease very quickly and knew exactly the car we wanted. No time for lots of car-buying antics. We went to our local Maplecrest Ford and had a GREAT experience. I never once got the feeling that I was being upsold... or tricked into getting something that I didn't want or need... and no 11th-hour hidden charges! Our salesperson, Charles, was beyond helpful and accommodating. More

Made the Process Easy and Enjoyable Brian made the car buying process easy and enjoyable. Really appreciate everything and would 100% recommend Brian to anyone wanting to buy or lease a Brian made the car buying process easy and enjoyable. Really appreciate everything and would 100% recommend Brian to anyone wanting to buy or lease a car. More

Purchase of new 2015 Ford Escape We had very pleasant experience,from beginning to end Beginning with our salesman Brian McHugh and finishing up with Charlie Samons Easy no hassle g We had very pleasant experience,from beginning to end Beginning with our salesman Brian McHugh and finishing up with Charlie Samons Easy no hassle great experience More

2nd purchase of a ford truck in 5 months, excellent x 2. Excellent and quick sales process. It was a pleasure this time and last. Thank you for the fast service. The entire staff was friendly and efficient, Excellent and quick sales process. It was a pleasure this time and last. Thank you for the fast service. The entire staff was friendly and efficient, and Micky was once again, respectful of my limited time and exceeded my needs during the sales process. Tom Giordano runs a dealership that is a credit to the Ford name. More

Always great! Always great working with you guys! Thanks so much for helping me out with my new car! Always great working with you guys! Thanks so much for helping me out with my new car! More

That was easy! This was simply the easiest dealership experience ever. I've bought a lot of cars over the past 5 or 6 years. I'm typically the guy that others go t This was simply the easiest dealership experience ever. I've bought a lot of cars over the past 5 or 6 years. I'm typically the guy that others go to when they are looking to buy a car since I tend to be aggressive. I normally spend hours in the dealership. Not this time.. Marla Keenan was excellent to deal with over the phone and once I got to the dealership Brian McHugh finished up the deal. I spent maybe an hour total in the dealership. They were able to locate a car that I wanted without any hassle at all. No pressure whatsoever. I've been enjoying my Fiesta EcoBoost Hatch! More

VERY PLEASED James is the nicest, most helpful, and knowledgeable dealer I have ever met. I have always been someone skeptical of used car dealerships and sales James is the nicest, most helpful, and knowledgeable dealer I have ever met. I have always been someone skeptical of used car dealerships and salespeople. I went to another Ford dealership several months ago and the whole process took almost 7-hours and took three-months to get me my permanent registration. I first contacted Marla who is about the nicest woman I ever met. She is sweet and easy to talk to. She immediately took $700 off the price (on top of a $400 discount I came in with). Before I even walked in the door I had $1100 off the price I originally saw it for. James let me test dive the car, and then had the brakes checked and resurfaced for me. He was quick with e-mail and phone calls, and wasn't pushy or sneaky. While I'll never know if I ACTUALLY got a good deal, I do feel like I was treated fairly by James. I negotiated slightly, but maybe not as much as I could've. All of the Edmunds and KBB (I don't find them reliable, but it's all I have) say I got it for a very good price. I'm not a very price sensitive shopper, and I don't intend on trying to negotiate until the dealer is unhappy with selling me the car. My ONE and ONLY minor complaint was my Finance manager, Charlie. Charlie seemed like he could be a nice guy, but maybe our personalities did not match. I was annoyed that he initially added a $200 VIN etching on my bill, and then tried to push me to keep it by telling me how it is less likely to get stolen. I teach psychology and know all about loss aversion. I also know enough about economics to see that is a bad investment (particularly since I don't live in areas frequented by car thieves). He also tried getting me into an Extended Warranty deal (which I said no, and also know it's a bad investment). He told me that "Everyone here gets an EW, and am I trying to say all these people made bad decisions?" No, but again, I understand his attempt at using conformity and groupthink to change my viewpoint. I understand this is also part of his job. Still, for all of that, Charlie still gets an "A-" in my book because he had me in and out of there in less than an hour. I came to the dealership expecting to spend over 5 hours in negotiations, and instead I spent no more than 1.5 hours, and most of that was James and I talking or him showing me the car's features. Seriously, this dealership is well worth a drive. I live an hour away, and I doubt I'll go anywhere else for a car! To sum up: Marla - A James - A+ Charlie - A- Sorry for grammatical errors, but I'm too tired to edit. More

A computer with wheels James Skuraton is everything a dealer should be. He listens and acts for your benefit. We tried other dealerships, but found Maplecrest to be the mo James Skuraton is everything a dealer should be. He listens and acts for your benefit. We tried other dealerships, but found Maplecrest to be the most helpful and cooperative in finding the SUV we wanted and at the price we wanted. Not having a new Ford Explorer for 7 years, we were amazed at the technology found in these cars. James spent at least 1 1/2 hours with us explaining in detail what the SUV can do. Love it!!!! More