Maplecrest Ford of Mendham

Reputable and Easy to Work With Maplecrest Ford in Mendham is amazing! After a horrible experience at a nearby Ford dealership, I was very close to giving up in my car search - but d Maplecrest Ford in Mendham is amazing! After a horrible experience at a nearby Ford dealership, I was very close to giving up in my car search - but decided to give Maplecrest a try. I'm so happy that I did! My initial experience was over the phone/email with Marla, who sent me True Car certificates for several options of the model I wanted. Not only that, she had them printed and waiting for me at the dealership when I arrived. So helpful! I knew exactly what kind of models they had in their inventory and what price I would get before I even decided to go there. When I arrived at the dealership, I worked with Frank, who was clearly very knowledgeable, attentive, and helpful. He talked me through the entire process and gave me quotes for several different financing and leasing scenarios. He took the time to answer my questions and do things in an order that made me feel comfortable, not in the process that "is just how it's done" like I experienced at the other dealership. I came back the next day to sign the papers and pick up the car (the business manager came in early to accommodate my schedule!) Frank sat in the car with me for 20 minutes or so to show me how to work all of the features, set up my phone, settings, etc. and assured me that I could call him at any time with any questions. I did do some research on my own to ensure I was getting the best deal possible, and I assure you, I was. I ended up leasing a gorgeous, brand new, 2016 Ford Fusion that had all the right features and at the right price. I also got a great value for my trade-in. I believe that my fiance and I will be going to Maplecrest Ford for as long as we live in the area. I see no reason to go anywhere else! More

Very happy customer from Staten Island I wanted to take the time out to personally thank Brian McHugh for everything he did for me. I honestly probably drove him nuts because I'm extremely I wanted to take the time out to personally thank Brian McHugh for everything he did for me. I honestly probably drove him nuts because I'm extremely picky as to what I want. He was very patient and very understanding. I went to my local dealer here on Staten Island but Brian had the very exact vehicle and color I was looking for. He made sure I got the very best deal and I'm so thankful for that. I decided I would take the a little more than a hour drive from my home. So glad I did. I was treated better here than the other dealership. I would recommend ANYONE to this dealership and that's not a lie. Everything was done over the Internet and phone. No bait and switch tactics which MOST dealers do. Everything was honest and straightforward from the very beginning. No games or lies. Also, a huge thank you to Charles Samons. I had a 6:30 pm appointment to take delivery of my truck. My 2016 Ford Explorer Limited was detailed, paper work was all done and ready to just be signed. The absolute fastest car buying experience ever. Was in and out in 30 minutes. Both men were outstanding! Thanks again for everything. More

Excellent Service The salesman who engaged me when I walked in the door (Charles Countryman) represented Maplecrest Ford in an outstanding manner. I would recommend him The salesman who engaged me when I walked in the door (Charles Countryman) represented Maplecrest Ford in an outstanding manner. I would recommend him and the Maplecrest Ford to anyone contemplating a new or used automotive purchase. More

Great Car Buying Experience! Charles was great. Quick to get back to me with info. and came through on his word to give me the best deal even though I was working with two other d Charles was great. Quick to get back to me with info. and came through on his word to give me the best deal even though I was working with two other dealerships. Worked hard for the deal without being pushy. From test drive to negotiations, to paperwork to car prep, to car tutorial and driving off the lot in just over 3 hours. Have dealt with 4 dealers in past 10 years and this was a record. More

Outstanding service. We just want to say thank you to Micky for taking care of everything. He took the extra time to make sure everything was in order and that we knew eve We just want to say thank you to Micky for taking care of everything. He took the extra time to make sure everything was in order and that we knew everything about the vehicle. Best car buying experience we ever had!!! More

A comfortable easy buying experience! Micky Hendricks listened carefully and executed every detail with our new Edge. Marla was my first contact and she was warm and easy to talk to. Cha Micky Hendricks listened carefully and executed every detail with our new Edge. Marla was my first contact and she was warm and easy to talk to. Charles respected our financing wishes and made the paperwork process quick and easy. We had a minor trim piece readjusted by Will in Service. He was also very personable. We will be repeat customers without a doubt. Thank you, Maplecrest Ford! More

Pleased with the assistance given and the cars available I had an excellent experience with Micky, who assisted me in the process of deciding which Ford product was right for me. I drove 2 Explorers, 4 Edg I had an excellent experience with Micky, who assisted me in the process of deciding which Ford product was right for me. I drove 2 Explorers, 4 Edges and an Escape. Clearly the Edge product was what worked best for me and that was my final decision. It's nice to associate with a local dealership. More

Honest salesmen and fair pricing The team that I worked with at Maplecrest Ford was extremely honest and informative and offered very fair pricing. Anyone looking for a Ford should f The team that I worked with at Maplecrest Ford was extremely honest and informative and offered very fair pricing. Anyone looking for a Ford should feel confident in selecting Maplecrest as their dealer! More

finally a reputable car dealer This was the most pleasant experience ever buying a car. Maplecrest restored my faith in car dealerships. Charles Countryman was professional, honest This was the most pleasant experience ever buying a car. Maplecrest restored my faith in car dealerships. Charles Countryman was professional, honest and hard working. I paid a fair price and everything he promised he delivered. I would highly recommend anyone looking to buy a Ford to visit this dealership in Mendham. More