Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maplecrest Ford of Mendham
Mendham, NJ
880 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 880 reviews
March 27, 2019
No pressure buying Our sales specialist James Skuraton is the opposite of your classic car salesmen, absolutely no pressure to buy. We came, we test drove, we left with Our sales specialist James Skuraton is the opposite of your classic car salesmen, absolutely no pressure to buy. We came, we test drove, we left without the typical “what’s it going to take to get you in this car today”. No closer came out of the back office to say it’s the end of the month and we need to hit our number...We went home, did our research and when came back to Maplecrest and we leased for a price we knew was fair. Plus, James worked hard to find us the Ruby Red model which he had to get from another dealership. We purchased from Maplecrest Ford before, they just don’t push you to buy which is what all car buyers hate. Worth a trip to Maplecrest to see for yourself. More
by Kcroemer
Employees Worked With
March 27, 2019
Amazing So friendly the minute we walked in the door. Got an amazing deal ... Olivia was amazing to work with. The whole staff was great They made buy So friendly the minute we walked in the door. Got an amazing deal ... Olivia was amazing to work with. The whole staff was great They made buying a car so easy. More
by diamond1
March 21, 2019
Great experience! Olivia and the team at Ford in Mendham were awesome. Our deal was the best around, the transaction was quick and painless (which isnt the norm, as we Olivia and the team at Ford in Mendham were awesome. Our deal was the best around, the transaction was quick and painless (which isnt the norm, as we all know!). Olivia and Marie were professional, friendly and answered all of our questions. Great experience, we will definitely be back. Gary & Lauren Isaac More
by Gary325
March 21, 2019
Great Experience. I would highly recommend Maplecrest Ford. Our salesman, James was extremely helpful and friendly. Would be sure to return for my next Ford purchase.. I would highly recommend Maplecrest Ford. Our salesman, James was extremely helpful and friendly. Would be sure to return for my next Ford purchase.... MMI HVAC More
by Stacey Rutski
March 21, 2019
Very good dealership Very good excellent service I would send everyone over there for a car stop in and see the awesome beautiful sales women Olivia and get a car you will Very good excellent service I would send everyone over there for a car stop in and see the awesome beautiful sales women Olivia and get a car you will not be disappointed More
by Chopperjoe
Employees Worked With
March 19, 2019
Best Experience Never easy purchasing a car and maplecrest made it a painless experience for me. Very grateful. And looking forward to using their services in the fut Never easy purchasing a car and maplecrest made it a painless experience for me. Very grateful. And looking forward to using their services in the future. More
by Vbeneventine
Employees Worked With
February 28, 2019
Amazing service James was very helpful and patient through out the whole process. We are very pleased with the experience we had at Maplecrest Ford of Mendham. James was very helpful and patient through out the whole process. We are very pleased with the experience we had at Maplecrest Ford of Mendham. More
by Gizzy
Employees Worked With
February 28, 2019
Nice, awesome people!!! This dealership is great!. Got a very nice deal and people here are very nice, respectful and will make your experience worth remembering. Good job gu This dealership is great!. Got a very nice deal and people here are very nice, respectful and will make your experience worth remembering. Good job guys!!! More
by Edes
Employees Worked With
February 23, 2019
COUNTRYMAN Charles Countryman was awesome. He was professional and knowledgeable and his good natured attitude made me feel at ease going through the process of Charles Countryman was awesome. He was professional and knowledgeable and his good natured attitude made me feel at ease going through the process of buying my first car ever. Everyone should go buy a car from Charles! Everyone else that works there was great as well. It was a very friendly environment. Thank you Charles and everyone at Maplecrest Ford - I'm loving my new Ford Edge!! More
by Kate727
February 21, 2019
DISHONEST Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, Where to start? Charged for repairs that were covered under extended warranty purchased from the dealer. Unable to perform correct repair after many, many attempts. Tried to upsell parts that weren’t needed. Falsified invoices pertaining to mileage on vehicle. More
by Commerical vehicle owner
