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Maplecrest Ford of Mendham

Mendham, NJ

4.9
880 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 880 reviews

April 12, 2019

Great customer service Emma was Very accommodating personable great customer service and an amazing experience for the first time after buying many for trucks I really enjoy More

by Davidc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Maplecrest Ford of Mendham responded

David, We really appreciate you taking the time to leave us 5* ratings and feedback on your experience here at Maplecrest Ford of Mendham! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. And our Staff's outstanding customer service is important to us so thank you for calling that out, as well as Emma in particular! We look forward to seeing you again. Meantime, safe travels to you and yours! Best regards, Donna Restaino Levey Business Development & Customer Relations Maplecrest Ford of Mendham

April 12, 2019

Great Experience! When we arrived we were greated promptly by Olivia. She had the cars we were looking at out front and started. Not only was she professional but she More

by AllisonF17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Maplecrest Ford of Mendham responded

Hello Jared, Allison and Davina, We are happy we could make your auto buying experience such a positive one here! Thank you for leaving such a great review and 5* star rating for our dealership and for Olivia! At Maplecrest Ford, Inc., we value our customers, appreciate your consideration and your time, and we hope to continue to be of service to you and yours in the future! Thanks again for your business and congratulations on the new car. Best regards, Donna Restaino Levey Business Development & Customer Relations Maplecrest Ford of Mendham

April 12, 2019

Awesome staff sold me a Jeep I really enjoyed working with the entire team. They did a great job managing the sale and I love my new car. Thank you team! More

by Chastity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Maplecrest Ford of Mendham responded

Hi there Chastity, We are happy we could make your experience such a positive one! Thank you for leaving such a great review, and 5* star rating for our dealership. We appreciate your consideration and your time, and we hope to continue to be of service to you and yours in the future! Thanks again for your business! Congrats on the new car and safe travels. Best regards, Donna Restaino Levey Business Development & Customer Relations Maplecrest Ford of Mendham

April 10, 2019

My fourth car from Maplecrest This is the fourth car I purchased or leased from Maplecres Ford in the last 15 years. It has been 8 years since I last purchased or leased a car. I j More

by Lena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Maplecrest Ford of Mendham responded

Hi Lena! It is great to read such wonderful comments about your experiences with us ... thank you for leaving such a great review and 5* star rating of the dealership and our staff! We are pleased that we were able to go above and beyond your expectations and really help you out time and again as our team is dedicated to providing top-quality service, and we're so happy to hear that your experiences have reflected this. Thanks again for your loyalty and your business! Take care and drive safe. Best regards, Donna Restaino Levey Business Development & Customer Relations Maplecrest Ford of Mendham

April 04, 2019

Friendly , Energetic & Easy to Deal with Olivia is very knowledgeable and works hard to get the deal done , Really did not spend a whole lot of time getttimg a deal done , Even when I went in More

by 5.O’Edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Maplecrest Ford of Mendham responded

Thanks 5.0 Edwards! For the great 5 star review of Maplecrest Ford, Olivia and Marie. Our job is to be efficient. Thank you for your business and choosing Maplecrest Ford of Mendham NJ!! Drive Safe and see you soon. Best, Marla K BDC Manager

April 02, 2019

Worth the road trip! Took a trip out to Maplecrest ford after locating the car of my dreams. The salesperson james and Marie in finance made me feel at home and in a com More

by Pony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Maplecrest Ford of Mendham responded

Hi John Wow! This is such a nice review! From the entire staff we sincerely appreciate your heartfelt review. Thank you very much for taking the road trip and for choosing Maplecrest. We hope to see you again soon and please drive safe!!! Best, Marla K BDC Manager

March 30, 2019

Great experience James was excellent and love all the features of the new escape. The value for price is best in class for small suv’s Thanks James. More

by Hogan.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Customer Service with a fantastic attitude Olivia provided excellent customer service with a fantastic attitude. She’s knowledgeable and passionate about the car business. Olivia is a hard work More

by Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Maplecrest Ford of Mendham responded

Hello Harris! Thanks for your 5* review and the big thumbs up for Olivia and Marie here at Maplecrest Ford of Mendham. We really appreciate you taking the time to leave us your comments and your recommendation. Congratulations on your new vehicle and thank you again for your business. We look forward to helping you and yours again in the future. Meantime, drive safe. Best Regards, Donna Levey Customer Relations & BDC Team

March 30, 2019

Great Experience. Great dealership. They didn't try to add on any silly fees. Everything was on the level. I would buy another car from them and recommend them to frien More

by rob1xyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Maplecrest Ford of Mendham responded

Hi there Rob! Thanks for your 5* review and great reviews of James Skuraton, as well as our transparency, value and experience here at Maplecrest. We really appreciate you taking the time to leave us your comments and your recommendation. The small stuff does matter! Thank you for your business and we look forward to being of service to you and yours again in the future. Meantime, safe travels. Best Regards, Donna Levey Customer Relations & BDC Team

March 28, 2019

100% Recommended The dealership employees were very nice. The service was great. Everything they said was true. Great prices. 100% recommend going to the dealership to More

by Brandonb3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Levey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Maplecrest Ford of Mendham responded

Hello Brandon! Thanks for your 100% recommendation, 5* review and the big thumbs up for me, Micky and Marie here at Maplecrest Ford of Mendham. We really appreciate you taking the time to do so! Congratulations on your new vehicle and thank you again for your business. We look forward to helping you and yours again in the future. Drive safe! Best Regards, Donna Levey Customer Relations & BDC Team

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