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Maplecrest Ford of Mendham
Mendham, NJ
872 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 872 reviews
February 15, 2020
we had a wonderful experience with James and Maplecrest Ford, much better than any other dealerships we visited. Thank you James for your too notch service. Ford, much better than any other dealerships we visited. Thank you James for your too notch service. More
by rlm10312
February 15, 2020
Just picked up my second vehicle from Maplecrest Ford of Mendham. Very happy with the deal we made and the way I was treated. I will certainly be back for my next vehicle! Mendham. Very happy with the deal we made and the way I was treated. I will certainly be back for my next vehicle! More
by Mikegs53
February 08, 2020
Olivia was amazing. I got to the dealership pretty late, but was willing to show me the new Explorer and make a great offer. The fastest car buying experience I've ever gone through. If you are looking fo but was willing to show me the new Explorer and make a great offer. The fastest car buying experience I've ever gone through. If you are looking for a Ford, ask for Olivia. More
by Jesse.laskaris
Employees Worked With
February 05, 2020
A Pleasure Emma and David were a pleasure to work with! They were professional and helpful. We never felt pressured and it was an enjoyable process. Emma even to Emma and David were a pleasure to work with! They were professional and helpful. We never felt pressured and it was an enjoyable process. Emma even took the time to connect with our kids and keep them occupied with coloring activities so that we could ask our questions. We couldn't be happier with our decision to go with Maplecrest Ford and with our Ford Explorer! More
by jenna.hawkswell
February 01, 2020
James Skuraton was amazing! James made the process so easy. He is so professional, honest and has excellent follow through. This was our first time dealing with Maplecrest and James made the process so easy. He is so professional, honest and has excellent follow through. This was our first time dealing with Maplecrest and we will definitely be back! More
by voslerk
January 30, 2020
Came in with the little wife and worked with Micky Hendricks. He’s a great guy, honest shooter and was very helpful. Even after the deal was done he stayed with us and answered all our questions about Hendricks. He’s a great guy, honest shooter and was very helpful. Even after the deal was done he stayed with us and answered all our questions about our new 2020 Ford Escape. More
by AlexandEmily
January 26, 2020
Purchased a Certified Preowned Vehicle I had spoken to Emma on the phone about a used vehicle I was interested in before driving an hour to see the vehicle. Emma listened and answered all m I had spoken to Emma on the phone about a used vehicle I was interested in before driving an hour to see the vehicle. Emma listened and answered all my questions before I made the decision to see the vehicle. Upon arrival at Maplecrest Ford, Emma greeted my family and I at the door, had the car ready to be viewed, was very professional and a pleasure to do business with. The service was outstanding. I can only say that in the past 33 years I have been purchasing both new and used cars, I have never been more satisfied purchasing a vehicle as I was at Maplecrest Ford. Emma and her team will have my business buying cars from this day on. Its worth the trip and I highly recommend Emma and her team at Maplecrest Ford. Dennis Arana More
by dennis1169
January 20, 2020
Outstanding James was truly outstanding! This is our second time working with such a professional individual! James took the time to explain all of the vehicle's James was truly outstanding! This is our second time working with such a professional individual! James took the time to explain all of the vehicle's features... very knowledgeable and very kind. He answered all of my questions and of course, I'm sure will answer any questions I may have in the future! We had such a pleasant experience. Thank you James, Jack and I truly appreciate your kindness and expertise. More
by mjrcurtis55
January 16, 2020
Olivia,Could not have been any more Professional. The dealership was prepared for my arrival and the car was ready for me to pick up. The financial process was simple questions were answered immediately dealership was prepared for my arrival and the car was ready for me to pick up. The financial process was simple questions were answered immediately and to my knowledge correctly More
by Joe.picciano
Employees Worked With
January 15, 2020
Over priced used cars sale prices Dealer asking $ 35,900 for a 2018 Ford Explorer Sport would only reduce price down to $ 35,200 when i made a initial offer of $33,000 with a insuranc Dealer asking $ 35,900 for a 2018 Ford Explorer Sport would only reduce price down to $ 35,200 when i made a initial offer of $33,000 with a insurance certified check at hand. Within a week dealer reached out to me to see if still interested with a new Selling asking price of $ 33,438. Even after informing them i was a previous purchasing customer of a 2017 Ford Explorer Platinum from Maplecrest of Union. Poor used car sales practices. They need to take consideration on returning customers and evaluate there asking prices with the market value of surrounding other Ford dealers. More
by Manny
Employees Worked With
