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Maplecrest Ford of Mendham
Mendham, NJ
898 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 898 reviews
July 15, 2020
Once again, a Great experience at Maplecrest Ford in Mendham. My second lease and the process was quick and professional. I will certainly be back. Mendham. My second lease and the process was quick and professional. I will certainly be back. More
by mcguire780
July 13, 2020
Great experience. Had some decisions to make with another dealership, appreciated the way Olivia took care of us, presented us with several choices, felt like a customer needing a car instead of one being so dealership, appreciated the way Olivia took care of us, presented us with several choices, felt like a customer needing a car instead of one being sold a car. No pressure just professionalism , a class act really. Marie was super as well and answered all our concerns. More
by Agallagher6611
July 11, 2020
I had such a great car buying experience here. Thank you Emma for helping me find the perfect car, and making it so quick and easy!! Emma for helping me find the perfect car, and making it so quick and easy!! More
by eatolley
Employees Worked With
July 06, 2020
A Great Simple Experience About a month ago, during the height of the quarantine, my truck died and I needed another. Maplecrest had a Ranger that fit the bill. I emailed them About a month ago, during the height of the quarantine, my truck died and I needed another. Maplecrest had a Ranger that fit the bill. I emailed them and Emma called me back within an hour. She never once tried to upsell me, helped me through doing everything online or over the phone, That was a Wednesday, I had the truck by Friday, came in to a clean setup, everyone wearing masks and socially distanced. Emma was very friendly and had everything ready and waiting. The entire visit took about 25 minutes and I was out of there with my new Ford Ranger. Had the truck for a month now and don't have a single complaint. Thanks Ladies. More
by steveclemo
July 01, 2020
The staff and management team at Maplecrest Ford are the best! They worked hard to get the car I wanted and gave us a terrific deal. I would strongly recommend them and am extremely happy with the vehicle a best! They worked hard to get the car I wanted and gave us a terrific deal. I would strongly recommend them and am extremely happy with the vehicle and the experience!! More
by Seespotrun
Employees Worked With
Other Employees :
Jim Kane
July 01, 2020
It is always an easy and simple process to lease a car here. The staff is extremely professional, especially during these times James always explains everything with the car so there are no questions here. The staff is extremely professional, especially during these times James always explains everything with the car so there are no questions More
by gserio23
Employees Worked With
June 30, 2020
Great customer serviceI will highly recommended Olivia Great customer service I will highly recommended Olivia DeMattio and Marie Wiggins to my friends and Family. I can’t thank you enough for all your h Great customer service I will highly recommended Olivia DeMattio and Marie Wiggins to my friends and Family. I can’t thank you enough for all your help !! Best, Lorena More
by Lorena
June 29, 2020
Emma was the best! We went to so many Ford dealerships and wasted time there. Emma was able to provide all the information we needed so quickly. We sent over most of the information before we got to the d and wasted time there. Emma was able to provide all the information we needed so quickly. We sent over most of the information before we got to the dealership and she provided the steps we needed to ensure that we would only have to be at the dealership to sign! Everything was delivered as promised and we got the Ford Explorer we were looking for in record time!! I can’t say enough good things about this dealership they are simply the best and actually made the process enjoyable! Emma was amazing and very efficient from start to finish thank you! More
by Lcassinis
Employees Worked With
June 29, 2020
Emma was incredibly helpful throughout the sales process. She was very knowledgeable, friendly and informative pre-sale. Post-sale, I decided to customize my new Ranger. Emma was a great resource for helping She was very knowledgeable, friendly and informative pre-sale. Post-sale, I decided to customize my new Ranger. Emma was a great resource for helping to identify and select after-market parts and accessories. She eagerly handled all the details - ordering the parts and coordinating the installation with Maplecrest Ford service flawlessly. Another outstanding experience with Emma and the entire staff at Maplecrest. More
by Deksdad
Employees Worked With
Other Employees :
Jim Kane, Mike McCourt
June 29, 2020
James Skuraton was fantastic. Very pleasant and informative, but never once pressured us into any type of decision. A very nice man with whom I would not hesitate to do business with in the future informative, but never once pressured us into any type of decision. A very nice man with whom I would not hesitate to do business with in the future. A sincere thanks to James and everyone at Ford Mendham for a first-class customer experience. More
by Timothy O.
Employees Worked With
