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Maplecrest Ford of Mendham
Mendham, NJ
890 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 890 reviews
July 18, 2020
Today I purchased a 2020 Ford Expedition from James Skuraton at Maplecrest Ford and I cannot say enough great things about James and everyone I worked with at the dealership. James was communicative, e Skuraton at Maplecrest Ford and I cannot say enough great things about James and everyone I worked with at the dealership. James was communicative, efficient in putting together a pricing package that reflected the total cost of the vehicle with all fees included, and extremely helpful with preparing everything ahead of time to make the actual purchase Of the vehicle effortless. I am thrilled with my new car and would recommend Maplecrest Ford, and specifically James, to anyone looking to purchase a car. Of all of the cars I have purchased in the past, this was by far my easiest transaction and the most efficient salesman I have had the pleasure of working with. More
by emily.barkocy
July 17, 2020
I always preferred to support local business and I find maple crest ford what I was looking for , Emma was very kind and very professional maple crest ford what I was looking for , Emma was very kind and very professional More
by Nandomartino
Employees Worked With
July 15, 2020
Once again, a Great experience at Maplecrest Ford in Mendham. My second lease and the process was quick and professional. I will certainly be back. Mendham. My second lease and the process was quick and professional. I will certainly be back. More
by mcguire780
July 13, 2020
Great experience. Had some decisions to make with another dealership, appreciated the way Olivia took care of us, presented us with several choices, felt like a customer needing a car instead of one being so dealership, appreciated the way Olivia took care of us, presented us with several choices, felt like a customer needing a car instead of one being sold a car. No pressure just professionalism , a class act really. Marie was super as well and answered all our concerns. More
by Agallagher6611
July 11, 2020
I had such a great car buying experience here. Thank you Emma for helping me find the perfect car, and making it so quick and easy!! Emma for helping me find the perfect car, and making it so quick and easy!! More
by eatolley
Employees Worked With
July 06, 2020
A Great Simple Experience About a month ago, during the height of the quarantine, my truck died and I needed another. Maplecrest had a Ranger that fit the bill. I emailed them About a month ago, during the height of the quarantine, my truck died and I needed another. Maplecrest had a Ranger that fit the bill. I emailed them and Emma called me back within an hour. She never once tried to upsell me, helped me through doing everything online or over the phone, That was a Wednesday, I had the truck by Friday, came in to a clean setup, everyone wearing masks and socially distanced. Emma was very friendly and had everything ready and waiting. The entire visit took about 25 minutes and I was out of there with my new Ford Ranger. Had the truck for a month now and don't have a single complaint. Thanks Ladies. More
by steveclemo
July 01, 2020
It is always an easy and simple process to lease a car here. The staff is extremely professional, especially during these times James always explains everything with the car so there are no questions here. The staff is extremely professional, especially during these times James always explains everything with the car so there are no questions More
by gserio23
Employees Worked With
July 01, 2020
The staff and management team at Maplecrest Ford are the best! They worked hard to get the car I wanted and gave us a terrific deal. I would strongly recommend them and am extremely happy with the vehicle a best! They worked hard to get the car I wanted and gave us a terrific deal. I would strongly recommend them and am extremely happy with the vehicle and the experience!! More
by Seespotrun
Employees Worked With
Other Employees :
Jim Kane
June 30, 2020
Great customer serviceI will highly recommended Olivia Great customer service I will highly recommended Olivia DeMattio and Marie Wiggins to my friends and Family. I can’t thank you enough for all your h Great customer service I will highly recommended Olivia DeMattio and Marie Wiggins to my friends and Family. I can’t thank you enough for all your help !! Best, Lorena More
by Lorena
June 29, 2020
Emma was the best! We went to so many Ford dealerships and wasted time there. Emma was able to provide all the information we needed so quickly. We sent over most of the information before we got to the d and wasted time there. Emma was able to provide all the information we needed so quickly. We sent over most of the information before we got to the dealership and she provided the steps we needed to ensure that we would only have to be at the dealership to sign! Everything was delivered as promised and we got the Ford Explorer we were looking for in record time!! I can’t say enough good things about this dealership they are simply the best and actually made the process enjoyable! Emma was amazing and very efficient from start to finish thank you! More
by Lcassinis
Employees Worked With
