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Maplecrest Ford of Mendham
Mendham, NJ
872 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 872 reviews
June 01, 2020
Purchased last 2 vehicles from Maplecrest. No pressure, honest sales, staff that really work with you get you into the right vehicle for your needs. Worked with Emma who was extremely patient and helped us honest sales, staff that really work with you get you into the right vehicle for your needs. Worked with Emma who was extremely patient and helped us explore a number of different options until we reached a decision. More
by MPB70
June 01, 2020
Used Cadillac for my son - Best Service!!! Thank you to Dave, James and Donna for amazing, professional service!!! We could not have been happier with the service and responsiveness!! Excelle Thank you to Dave, James and Donna for amazing, professional service!!! We could not have been happier with the service and responsiveness!! Excellent and recommended! More
by laura.h.fowler
May 31, 2020
Olivia and team very friendly, efficient, and knowledgeable. No B. S., listened to my concerns and worked with my F-150 trade in. Covid safe! knowledgeable. No B. S., listened to my concerns and worked with my F-150 trade in. Covid safe! More
by 💯% Ford
May 24, 2020
Olivia & the whole team at the dealership were extremely professional, friendly, and really went the extra mile from start to finish. Our new Expedition is amazing, Thank You! 5 Stars and Highly recommend! professional, friendly, and really went the extra mile from start to finish. Our new Expedition is amazing, Thank You! 5 Stars and Highly recommend!! More
by kbitterle
May 20, 2020
It was a pleasure to work with James and the team at Maplecrest!! Even with the virus and all the stipulations they made it so easy!! Maplecrest!! Even with the virus and all the stipulations they made it so easy!! More
by pamela30926
Employees Worked With
May 19, 2020
Emma is VERY pleasant to work withShe doesn't pressure Emma is VERY pleasant to work with She doesn't pressure your or hang over you like a hawk Fantastic team player so we bought 3 vehicles couldn't re Emma is VERY pleasant to work with She doesn't pressure your or hang over you like a hawk Fantastic team player so we bought 3 vehicles couldn't resist the pricing Good luck More
by Daniel ghanime
Employees Worked With
May 12, 2020
Great Experience Had a great experience purchasing a new vehicle with Olivia. Olivia was able to provide all of the details of the transaction over the phone. We were Had a great experience purchasing a new vehicle with Olivia. Olivia was able to provide all of the details of the transaction over the phone. We were then able to do a contact free test drive and the paperwork was ready to sign. Very simple and pleasant car buying experience. More
by rybeauch
Employees Worked With
May 11, 2020
I was searching for a Ford truck on the internet – F150. I left a message at several dealer websites, and Olivia at Maplecrest responded via email and telephone call. She could not have been more pleasant, I left a message at several dealer websites, and Olivia at Maplecrest responded via email and telephone call. She could not have been more pleasant, helpful and invited me to see the specific truck that I was looking for and take it for a test drive. I purchased the truck not just because it was the truck I wanted, but because Olivia handled every aspect of the purchase, as we discussed on the phone. Olivia demonstrates Top-notch service and lots of Referability. It’s worth visiting Maplecrest Ford in Mendham and asking for Olivia. More
by bstoecklein
Employees Worked With
May 07, 2020
Great Experience. I recently purchased a vehicle through Emma. The whole process was very straight forward and smooth. To anyone in the market for a new new vehicle i w I recently purchased a vehicle through Emma. The whole process was very straight forward and smooth. To anyone in the market for a new new vehicle i would definitely recommend her! More
by Ryan Wenger
Employees Worked With
May 04, 2020
Emma displayed professionalism, excellent customer service, honesty, a direct approach, and spent an ample amount of time with me (a potential customer). She didn't act like a usual salesperson and s service, honesty, a direct approach, and spent an ample amount of time with me (a potential customer). She didn't act like a usual salesperson and showed a true interest in helping me. Emma is pleasant and I would feel comfortable referring people to her. More
by Drdeniz11
Employees Worked With
