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Maplecrest Ford of Mendham
Mendham, NJ
872 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 872 reviews
June 30, 2020
Great customer serviceI will highly recommended Olivia Great customer service I will highly recommended Olivia DeMattio and Marie Wiggins to my friends and Family. I can’t thank you enough for all your h Great customer service I will highly recommended Olivia DeMattio and Marie Wiggins to my friends and Family. I can’t thank you enough for all your help !! Best, Lorena More
by Lorena
June 29, 2020
Emma was incredibly helpful throughout the sales process. She was very knowledgeable, friendly and informative pre-sale. Post-sale, I decided to customize my new Ranger. Emma was a great resource for helping She was very knowledgeable, friendly and informative pre-sale. Post-sale, I decided to customize my new Ranger. Emma was a great resource for helping to identify and select after-market parts and accessories. She eagerly handled all the details - ordering the parts and coordinating the installation with Maplecrest Ford service flawlessly. Another outstanding experience with Emma and the entire staff at Maplecrest. More
by Deksdad
Employees Worked With
Other Employees :
Jim Kane, Mike McCourt
June 29, 2020
Emma was the best! We went to so many Ford dealerships and wasted time there. Emma was able to provide all the information we needed so quickly. We sent over most of the information before we got to the d and wasted time there. Emma was able to provide all the information we needed so quickly. We sent over most of the information before we got to the dealership and she provided the steps we needed to ensure that we would only have to be at the dealership to sign! Everything was delivered as promised and we got the Ford Explorer we were looking for in record time!! I can’t say enough good things about this dealership they are simply the best and actually made the process enjoyable! Emma was amazing and very efficient from start to finish thank you! More
by Lcassinis
Employees Worked With
June 29, 2020
James Skuraton was fantastic. Very pleasant and informative, but never once pressured us into any type of decision. A very nice man with whom I would not hesitate to do business with in the future informative, but never once pressured us into any type of decision. A very nice man with whom I would not hesitate to do business with in the future. A sincere thanks to James and everyone at Ford Mendham for a first-class customer experience. More
by Timothy O.
Employees Worked With
June 24, 2020
Thumbs up James is awesome loving my f 350 super duty thanks for a super deal.My son Doug went with me to pick up the truck we had a great afternoon the 3of us everything went smooth as glass my place to thanks for a super deal.My son Doug went with me to pick up the truck we had a great afternoon the 3of us everything went smooth as glass my place to buy a truck thanks malecrest ford. More
by dk68
Employees Worked With
June 24, 2020
James delivered the best customer service experience ever. His knowledge of the product was excellent. I would highly recommend James and Maplecrest Ford. Thank you! ever. His knowledge of the product was excellent. I would highly recommend James and Maplecrest Ford. Thank you! More
by jane.ortolani
Employees Worked With
June 16, 2020
James was awesome to work with. He always answered my many many questions quickly. The whole transaction was so smooth. We’ll be back when my husbands lease is up. many many questions quickly. The whole transaction was so smooth. We’ll be back when my husbands lease is up. More
by kristy.l.myers
June 13, 2020
Great experience, helped with every step of the way and made sure I got the deal I wanted. Great employees and are very caring. They do a great job making sure the vehicle you pick is the one for you. Emma made sure I got the deal I wanted. Great employees and are very caring. They do a great job making sure the vehicle you pick is the one for you. Emma was great and was very knowledgeable when I asked her questions and knew exactly what I looking for! More
by Nicky
Employees Worked With
June 13, 2020
Great sales rep, she did everything to help and was always on time with paperwork or whatever was required. She made sure the customer is happy with what they want. always on time with paperwork or whatever was required. She made sure the customer is happy with what they want. More
by Nicky
Employees Worked With
June 07, 2020
Leased a 2020 Ford Explorer and couldn't be more pleased. My sales girl was Emma and let me tell you she is outstanding; she understands your needs and will go above and beyond to get you an Amazing deal. Th My sales girl was Emma and let me tell you she is outstanding; she understands your needs and will go above and beyond to get you an Amazing deal. The whole process was very smooth and straightforward. I would highly recommend Emma to anyone looking for a new or used car. Keep up the Phenomenal work Emma and Maplecrest Ford! More
by Rodrigo P.
Employees Worked With
