Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maplecrest Ford of Mendham
Mendham, NJ
890 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 890 reviews
September 29, 2020
James provided great service. He was very easy to work with. I would recommend people to james at maplecrest ford. Thank you and hope to work with you again with. I would recommend people to james at maplecrest ford. Thank you and hope to work with you again More
by bdbutler81
Employees Worked With
September 29, 2020
This is the 3rd car we have purchased from Maplecrest Ford of Mendham. Each experience has been better than the last. James was so helpful finding us the car we wanted. Took the time to explain what he Ford of Mendham. Each experience has been better than the last. James was so helpful finding us the car we wanted. Took the time to explain what he was doing for the search. When we went to finalize all the financial paperwork, Marie it could not have made it go any smoother. More
by UncleHanky
September 19, 2020
Emma made this the easiest car buying experience I’ve ever had in my life! She was patient and demonstrated a sincere understanding of my needs. I can not speak highly enough of her, she truly delivered! ever had in my life! She was patient and demonstrated a sincere understanding of my needs. I can not speak highly enough of her, she truly delivered!! I am 10000% satisfied. Thanks Emma for making it quick and easy! I feel so good walking up to my vehicle everyday! More
by Qleo
Employees Worked With
September 12, 2020
I had a great experience purchasing a vehicle with Emma at Maplecrest. She and the maplecrest team were able to accommodate my uncertain schedule and the pandemic to do all we could remotely. I’m very grat at Maplecrest. She and the maplecrest team were able to accommodate my uncertain schedule and the pandemic to do all we could remotely. I’m very grateful for their generosity and the experience. More
by Mpd99
Employees Worked With
September 10, 2020
My experience with Emma at maple crest Ford was a veey easy yet thorough process very keen to details. She even made the process of insurance and loan application very easy to follow. Was there every step easy yet thorough process very keen to details. She even made the process of insurance and loan application very easy to follow. Was there every step of the way. Definetly coming back because of Emma. More
by Etalis726
Employees Worked With
September 08, 2020
This is my third F-150 from Maplecrest Ford. The car buying experience has been great every time. Mickey Hendrick and team makes it special! buying experience has been great every time. Mickey Hendrick and team makes it special! More
by Jsmallfire18
September 04, 2020
Emma made my car buying experience exceptional. She went above and beyond to put me in the Ford Explorer that I really wanted! She was very patient and went the extra mile. Thank you Emma! I love m above and beyond to put me in the Ford Explorer that I really wanted! She was very patient and went the extra mile. Thank you Emma! I love my new truck! More
by Ade
Employees Worked With
August 25, 2020
We keep coming back because James and whole team at Maplecrest are the best. We love the vehicles too! It’s always great doing business here. Maplecrest are the best. We love the vehicles too! It’s always great doing business here. More
by Paul and Vicky
August 21, 2020
We stopped in to inquire about the new Bronco and was met by Emma who was wonderfully helpful. The pre-order was online only but Emma went out of her way to navigate us through the website. She clearly expla by Emma who was wonderfully helpful. The pre-order was online only but Emma went out of her way to navigate us through the website. She clearly explained the difference in the 3 Bronco models and explained which options were available in each. Great customer service experience. Can’t wait to get our Bronco next year! More
by DCH
Employees Worked With
August 21, 2020
Emma is the up most professional. She made us feel welcomed and was not pushy as some salesperson may be. I would recommend Maplecrest and would use Emma 100 times over. welcomed and was not pushy as some salesperson may be. I would recommend Maplecrest and would use Emma 100 times over. More
by franklennie9
Employees Worked With
