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Maplecrest Ford of Mendham

Mendham, NJ

4.9
872 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 872 reviews

August 21, 2020

We stopped in to inquire about the new Bronco and was met by Emma who was wonderfully helpful. The pre-order was online only but Emma went out of her way to navigate us through the website. She clearly expla More

by DCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to leave us such an awesome review! We're happy to hear that you had a positive experience with Emma. Your comments keep us motivated and working hard for all our guests. We hope to be of service to you again. Take care! Best wishes, Abriana Smith Sales Representative

August 21, 2020

Emma is the up most professional. She made us feel welcomed and was not pushy as some salesperson may be. I would recommend Maplecrest and would use Emma 100 times over. More

by franklennie9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Maplecrest Ford of Mendham responded

Hello, our Staff works hard to go the extra-mile for our valued guests! It is great to hear our Staff took such great care of you! We hope to see you here again! Take care!

August 21, 2020

Easy to work with. Emma was very knowledgeable and professional. I would recommend Emma and Maplecrest to my friends or whomever is looking for a Ford. More

by eanderson
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Maplecrest Ford of Mendham responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Emma! Please let us know if there is ever anything else we can do for you! Safe travels!

August 21, 2020

Emma was knowledgeable and responsive she understood what I was looking for and able to track it down for me! Could not be happier with her and the dealer! More

by Mike Munoz
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

We got a great truck for a good price. The dealership worked with us to make sure our used truck was as good as new before we took it home. Emma was friendly and efficient. On the day of pick up she had More

by acort43
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Maplecrest Ford of Mendham responded

We're glad to hear that everything was completed quickly and to your satisfaction! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Kind regards, Abriana Smith Sales Representative

August 19, 2020

Olivia was a very polite and efficient person to work with. This is my third Ford Escape with Maplecrest Ford and they go above and beyond to please and accommodate customers. Olivia made the trade in More

by Hierco
Recommend Dealer
Yes
Employees Worked With
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Maplecrest Ford of Mendham responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! Please do come and see us again!

August 18, 2020

When I narrowed my search down to a Certified Pre Owned Ford Explorer, I found a great selection online at Maplecrest Ford of Mendham. One 2018 Explorer in particular caught my interest, although their en More

by r.costa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Maplecrest Ford of Mendham responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope that you will continue to come to us for all of your vehicle needs.

August 14, 2020

Emma made the stressful experience of purchasing a new/used truck a pleasure. I was short on time to make the purchase and her attention to detail, knowledge of vehicles, professional style and commun More

by douglasschneider973
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Maplecrest Ford of Mendham responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2020

From the minute we walked into this dealership we were made to feel very comfortable. The staff at Maplecrest Ford is second to none!! Informative, attentive, friendly, and professional!! If you’re in th More

by luber100
Recommend Dealer
Yes
Employees Worked With
David Vorcheimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Maplecrest Ford of Mendham responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Maplecrest Ford! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!

August 07, 2020

Emma and Maplecrest were fantastic. Easy and fast buying process. Family so happy with our new Raptor kna Vader. Even my daughter agrees the customer service was exceptional. More

by Craig_krawiec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Maplecrest Ford of Mendham responded

Hello Craig, Congrats on the new vehicle! It's nice to hear that you had an enjoyable experience working with Emma. Your comments keep us motivated and working hard for all our guests! If there is anything else we can do to assist you, please let us know! Take care! Kind regards, Abriana Smith Sales Representative

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