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Maplecrest Ford of Mendham

Mendham, NJ

4.9
889 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 889 reviews

April 30, 2021

Was working with Phil on a dump truck the guy never has time he only picks and chooses who he wants to sell too thankyou More

by Aaronpresley117
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Kozak
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Dear Aaron, I spoke to Phil about this. For your specific needs, he was waiting on pricing from body up-fit companies. He believes he is also working with one of your family members. The store is very busy and we do our best to accommodate everyone. Please try to connect with Phil again on this if you still need a truck. Regards, Marla Keenan BDC Manager

May 01, 2021 -

Aaronpresley117 responded

Yea I was waiting on a credit app still haven’t received it, and you worked with plenty of my family I know how much the price is? I’m waiting to make a deal and sleepy phil doesn’t seem to interested he must be a busy man.

May 01, 2021 -

Maplecrest Ford of Mendham responded

The credit applications are filled out on line as well. Feel free to fill it out.

April 30, 2021

Great buying experience with James and Marla while Marie in finance made the process fast and easy. Highly recommend Maplecrest - been a customer for 15 years. More

by David from Mendham
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marla Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Hi David! Thank you so much for the nice review here! Pleasure meeting you and congrats on your two new leases. So happy to be able to get you in them early, Especially the Explorer. See you soon drive safe! Best, Marla Keenan BDC Manager

April 30, 2021

Best car purchase experience I have ever had! David V was great and helped me get all set up. James S was wonderful to deal with as a salesman. Overall great dealership. Everyone is super friendly, you don't More

by RonD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vorcheimer, Anthony Agresti
May 01, 2021 -

Maplecrest Ford of Mendham responded

Hi Ron! Thanks you so much for this great review here on DealerRater! Our goal is to give you a pleasant positive car buying process/experience! Drive safe and see you soon. Best, Marla Keenan BDC Manager

April 28, 2021

We had a great experience and will recommend this dealership to family and friends. The staff at Maplecrest Ford was very knowledgeable, friendly, and helpful. More

by lcola03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Thank you so much for your review and comments! Very much appreciated. Drive safe and see you soon.

April 27, 2021

I’ve been a repeat customer but was the first time working with Dan. Dan made the process quick and easy. This dealership as a whole is filled with professionals that are great to work with. I’ve neve More

by Jakewerb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Khilall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Jake, your business and loyalty is highly valued! Thank you for the kind review. Drive safe and see you soon.

April 27, 2021

James was great to work with. The whole process was quick and simple. James also was very knowledgeable about the new features and went over everything with me before leaving with my new truck. More

by jjewell01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Hello Jewell, Thank you for the positive review and comments, James will appreciate it. Drive safe!!!

April 25, 2021

Olivia was an absolute dream to work with! She went beyond the call of duty to help us get a newer vehicle in a hurry. She was responsive, professional, helpful and fun to work with. This dealership is More

by The Pintos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Thank you so much for the wonderful review of Olivia! As far as the price goes, the website is the most up do date live pricing. The price that was on the car was wrong and not updated. We will be much more careful that that doesn't happen again. Thank you for your honesty and letting us know. Best, Marla Keenan BDC Manager

April 15, 2021

I enjoyed my car buying experience at Maplecrest Ford! Olivia gave me options besides leasing that lead to me buying a 2020 Ford Explorer Platinum Edition! More

by Tmazzo
Recommend Dealer
Yes
Employees Worked With
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Hello! Thank you for the great review here on DealerRater. Drive safe!

April 15, 2021

She is the best! Second purchase from Olivia! I left with what I wanted and under budget including taxes and fees! Finally, a salesperson that cares! Run, do not walk to Olivia’s desk! More

by PerfectPug
Recommend Dealer
Yes
Employees Worked With
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Maplecrest Ford of Mendham responded

Thank you so much for this great review! Your experience counts! Thankyou for working with Olivia again! Drive safe

April 12, 2021

The Maplecrest Ford dealership is the only one I go to - they’re the BEST! Everyone there is so friendly and knowledgeable and they go out of their way to be helpful. I only want to buy Ford automobiles and More

by FordFriends2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you for such a kind review!

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