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Maplecrest Ford of Mendham

Mendham, NJ

4.9
873 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
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102 East Main Street

Mendham, NJ

07945

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Showing 873 reviews

October 24, 2021

This was our first time buying a car at Maplecrest Ford. We were pleasantly surprised on how easy and comfortable and professional it was. You felt like part of a family. Very different than other dealer More

by franpm5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Skuraton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Levey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marla
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you so much for the great review! It was our pleasure working with you and we hope to see you soon! Drive safe!

Nov 03, 2021 -

franpm5 responded

Your welcome!

October 21, 2021

We were visiting from out of state and we threw a code and had a bucking transmission. They took our truck and claimed to have replaced a part. They didn’t. Truck had the same problem but driving it in to More

by Mkcdaboss
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Frimmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Maplecrest Ford of Mendham responded

Dear Sir, The truck was not having the concern when we brought it into the shop. We could not duplicate what you said was happening. The selling dealer in Florida called us and could see the codes it had generated prior to coming in. They asked us to replace a certain part because they were sure that it would fix the truck. We installed what they requested and let the truck go and made the dealer in FL aware that by no means was this going to fix it. You said fine and you would handle it when you got back to FL. Maplecrest did not lie to you. Drive safe. FYI it had the same problem along with a bunch of other concerns before you left FL to come up here.

September 28, 2021

I cannot say enough good things about Mackey Hendricks and Maplecrest Ford. Wonderful people to work with. They go out of their way to make buying a car an enjoyable process. There is no other dealership More

by Nancy's Escape
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Nancy, Thank you so much for the great review! Thank you for the kind words. Drive safe and see you soon.

August 27, 2021

I Purchased a Mach E Select AWD. I encountered no hassles with my purchase and all of the staff including Marla, Olivia and Dave were very polite and helpful. The car had couple of minor scratches which was More

by Arun V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marla Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia DeMattio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you Arun for the great review! Hope to see you soon and drive safe!

July 29, 2021

At last! No more feelings of dread as my leases come due for turnover! Much to my relief, I decided to look locally and connected with Emma. My timing could not have been better, after many years of auto ow More

by sundancetami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

This wonderful review is very appreciated! Please drive safe and we hope to see you soon.

June 25, 2021

Bought a 2020 Ford Ranger from Maplecrest recently. Emma Giordano and the team were great. They worked me through all the options, let me test drive the vehicles and once I settled on the Ranger, helped me More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Levey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Mark, Congrats on your Ranger! Drive safe and see you soon!

June 24, 2021

Micky and the team made this process seamless and easy! More

by Obradley1351
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you!

June 09, 2021

Micky and the team at Maplecrest went out of their way to locate the specific vehicle we were looking for from another dealer. Overall great experience More

by rtrevisan3
Recommend Dealer
Yes
Employees Worked With
Micky Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you for the feedback!

June 06, 2021

Just bought a 2021 Expedition from John. He was very easy to work with, super nice and knowledgeable. Didn't rush us thorough the process. More

by BV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN ORRICO
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you!

May 24, 2021

Emma and the crew from Maplecrest Ford are professional and straightforward. They did their best to make a great deal and delivered. Wonderful experience, highly recommended. More

by donald_francois_3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Maplecrest Ford of Mendham responded

Thank you Donald!

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