Maplecrest Ford of Mendham

Previously going to dealerships had been a stressful ordeal, constantly on the look out for excessive fees finding them even at some well known dealers in the area. but after visiting Maplecrest Ford al ordeal, constantly on the look out for excessive fees finding them even at some well known dealers in the area. but after visiting Maplecrest Ford all that was in the past. The price you see is the price you pay besides the usual tax/paperwork fees which was a great relief! Although the price was non-negotiable, it was still slightly better than the fair market price given the current situation of the car market. Our salesperson James, was very attentive to see that my car buying experience went as smooth as possible and made himself available during the process to answer any of my questions. I commend everyone at Ford Maplecrest Mendham for providing an excellent service across the board and would highly recommend them! More

Enough is enough! !! Honestly I have had it. I purchased my first new car from Mendham Ford over 30 years ago and back then I would swear this was the best dealer. Toda !! Honestly I have had it. I purchased my first new car from Mendham Ford over 30 years ago and back then I would swear this was the best dealer. Today I honestly can say I am so disappointed and regret purchasing my car from here. This dealer does not know the meaning of words like loyalty, quality, trustworthiness, integrity. When I have to bring my truck in 4 times for the same complaint over 6 months and be told “that’s normal”, then after the third time have the front differential FIXED (poorly), not replaced. That is why FORD has a poor reputation. I purchased my certified pre owned F150 with the extended bumper to bumper warranty so I could have a worry free experience. But last week I’ve had enough. I make an appointment which takes 3 months btw. (It seems there is a common them here) for, you guessed it the differential that is still not right and should have been replaced, not fixed only to be told, there’s no errors on the machine. Why do we need mechanics if it’s just about plugging a machine in and reading error codes. So I have to come back 3 more times to get it fixed? The sunroof doesn’t open and last time I heard something break and literally rattles when I’m driving. “It’s just dirty and not covered under the warranty.” Can you change the breaks, they squeal and I don’t feel safe. “They’re only 85% worn, you don’t need to change them.” The transmission feels strange, maybe you can change the oil so it runs smoother. “????????”. I ordered a lightning through you over 16and my 3 friends already got they’re serial numbers. Any news about my truck? “We have no idea about anything. But we need our loaner car back. Hey did you want to buy tires?” Even after talking with the owner of the dealership. I get nothing done. There is no hope. And I have had it with this horrible customer service. More

James and Marie were wonderful to work with! A very pleasant experience and I would recommend Maplecrest Ford to anyone who needs a new vehicle. A very pleasant experience and I would recommend Maplecrest Ford to anyone who needs a new vehicle. More

Another five star experience at Maplecrest Ford! The process was stress free and pleasant. James and Dave are always a pleasure to work with. I love my new Explorer and recommend both the vehicle The process was stress free and pleasant. James and Dave are always a pleasure to work with. I love my new Explorer and recommend both the vehicle and dealership! More

I am happy to say that I have found “my” dealership. Not only was Emma kind but she was knowledgeable, patient and a great person to deal with. The process was so nice and felt like I was spending time Not only was Emma kind but she was knowledgeable, patient and a great person to deal with. The process was so nice and felt like I was spending time with family. There was absolutely no pressure and the experience was easy. I am in love with my vehicle and it was definitely also because the staff was a pleasure to work with. More

I’ve had purchased 5 cars from Maple Crest ford. They treat you like family. I have to say Mickey is the best! They treat you like family. I have to say Mickey is the best! More

Very friendly dealer, that made the whole car buying process quick and painless. James was great! process quick and painless. James was great! More

We have gotten at least 8 cars from Maplecrest over the years. Always had a pleasant experience. James and Marie made this process painless! years. Always had a pleasant experience. James and Marie made this process painless! More

I have had good luck with my vehicle purchases, I have purchased 7 cars here. purchased 7 cars here. More

The girls and guys at the dealership were awesome. They were patient and answered all my questions. Highly recommend them. They were patient and answered all my questions. Highly recommend them. More