Maplecrest Ford of Mendham

James was great and the whole process was so easy! I love my car and the experience with Maplecrest Ford! I love my car and the experience with Maplecrest Ford! More

I recently leased an F150 Lightning from Maplecrest Ford of Mendham, and I have to say, it was a surprisingly positive experience. For the past 9 years, I've negotiated leases exclusively through online cha of Mendham, and I have to say, it was a surprisingly positive experience. For the past 9 years, I've negotiated leases exclusively through online channels and have helped friends and family do the same. But on a whim, I decided to visit a local dealership in-person this time. My first observation was that this dealership does not have a large or expansive presence like most others in NJ; they emit more of a mom-and-pop shop vibe that prioritizes quality over volume. Here, I worked closely with James Skuraton, who I found to be a clearly seasoned professional with a wealth of knowledge about Ford vehicles. It was clear from the start that James wasn’t just trying to sell me a car—he was genuinely interested in helping me find the right vehicle for my needs. I mention this because my car history has traditionally focused on German sport sedans, and yet, James helped me conclude that the right vehicle for me as a newly-minted father should be balanced - something exceedingly practical, safe, and spacious, while still offering the occasional neck-snapping acceleration that my soul desires. As impressive as it was that James somehow sold a truck to a sport sedan enthusiast, it's worth noting that he didn’t pressure me or rush me through decisions, which made a huge difference. He was generous with pricing discounts and transparent with current Ford incentives, plus he gave me the space that I needed to arrive at my own decision. I would go as far as stating that James and Maplecrest Ford of Mendham provide their customers with an experience that is consistent with luxury car dealerships. Their process was straightforward, the staff as a whole was friendly, and they operated in a manner that prioritizes the customer experience. In the end, I’m quite happy with my first-ever truck, and I’m glad I stumbled upon James. I highly recommend Maplecrest Ford of Mendham if you’re looking for a dealership where you can get solid advice and find a good deal without the hassle of spending hours and days negotiating, and most importantly, I’d definitely recommend asking for James if given the opportunity. More

Micky was fantastic from the very first moment I called the dealership to inquire about one of the vehicles I saw on their website. He was diligent, knowledgeable, and genuinely committed to helping me fin the dealership to inquire about one of the vehicles I saw on their website. He was diligent, knowledgeable, and genuinely committed to helping me find the perfect car within our budget. His attention to detail and prompt communication made the entire experience smooth and stress-free. I truly appreciated his friendly and professional approach. If you're looking for excellent customer service, I highly recommend asking for Micky at Mendham Ford! More

I have been a customer of Maplecrest Ford since I moved nearby 27 years ago. Have bought all my cars from them since. James has been a pleasure to deal with. He helped me with the car before this one w nearby 27 years ago. Have bought all my cars from them since. James has been a pleasure to deal with. He helped me with the car before this one which is still in very good shape 8 years later. Since that one has lasted so long there have been changes and James took me through the landscape and was very helpful in giving me the information I wanted in order to get the next one. Highly recommend James. and for all the years I have been with Maplecrest I have very much appreciated the efforts of the service department as well. I think that group is great and have enjoyed dealing with all of them. Pasquale and Brett have been a pleasure to deal with as well and have taken very good care of keeping me up to date, getting prompt service and seeing that things get done on time. More