
Maplecrest Ford Lincoln
Vauxhall, NJ
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I am so happy with my recent purchase here at Maplecrest Ford. Matt Barocas was a true pleasure to deal with. I found my new sales person for life! Ford. Matt Barocas was a true pleasure to deal with. I found my new sales person for life! More
Matt’s service was amazing definitely sending him all my friends and family. He understands how much I love to talk about racing cars. Ever time we buy a car it feels like I’m getting used to changing cars friends and family. He understands how much I love to talk about racing cars. Ever time we buy a car it feels like I’m getting used to changing cars ever 2 years More
The misleading advertising practices used by this dealership are despicable, I can only hope the next potential buyer does not waste their time and is aware of the substantial undisclosed fees they c dealership are despicable, I can only hope the next potential buyer does not waste their time and is aware of the substantial undisclosed fees they charge. I scheduled an advance appointment, with internet department, to view a CPO vehicle I found advertised on their website. Upon arrival, the dealership was disorganized and the sales person, with whom I was eventually connected, had no prior knowledge of the any discussions with the internet department. After locating the vehicle, it was found to be filthy. The vehicle also had damage on all 4 wheels, and various scratches and imperfections in the body. The real problem started when I was presented with a price that was $2600 higher then the price advertised. Included in this price was a $1000 prep fee, despite the car being damaged and poorly prepped. In the end, I offered to split the cost of the prep fee, but the general manager refused, advising me he would rather sell the car at auction then earn my business. More
I just bought my 3rd vehicle with Joseph Opoku at Maplecrest. He is simply the best. Very respectful and knowledgeable in his products. I will always recommend him for any one who needs a car. Maplecrest. He is simply the best. Very respectful and knowledgeable in his products. I will always recommend him for any one who needs a car. More
The dealership reached out about parts being in for major safety recall. Brought the car in. They never had the parts so it was never done. They then called back a couple weeks later bc the parts were in. Br safety recall. Brought the car in. They never had the parts so it was never done. They then called back a couple weeks later bc the parts were in. Brought car in on a Thurs morning and was set to be completed same day. It followed with 3 days of lies every time I called. Each service rep (managers included) had different lies that contradicted the last. On Saturday I needed car back and went and got it. Finally had a rep come clean that everyone has been lying but he is being honest that the tech was ghosting the service dept and no one moved it to another technician. I left 3 days after dropoff with it still not completed. That’s a lot of liability for Maplecrest to carry for a major fire hazard safety recall! More
Today I met Matthew barocas over here at maple crest ford & Lincoln. He set me up with my brand new truck! I highly recommend you ask for him he is excellent! & Lincoln. He set me up with my brand new truck! I highly recommend you ask for him he is excellent! More