Maplecrest Ford Lincoln

Straight forward, honest. The sales specialist, was very informed. ( Georgeanna Gordon) It was a pleasure dealing with her and there Finance team. The sales specialist, was very informed. ( Georgeanna Gordon) It was a pleasure dealing with her and there Finance team. More

The employees at this location is very nice but I have one problem I took my car in for a oil change and said they checked everything but they didn't because I need rear windshield wiper blades and they s one problem I took my car in for a oil change and said they checked everything but they didn't because I need rear windshield wiper blades and they said all my wipers was good and didn't ñeed replacing so that showed me they really didn't check. With that being said what else didn't they check. More

The service was great…picked up my car on time, serviced it and Deloitte back in a timely manner. it and Deloitte back in a timely manner. More

Maplecrest Ford in Union has been great for all of my vehicle needs. Charlie is a pleasure to work with! He is conscious of your time and makes sure the process is as smooth as possible. Marc in service vehicle needs. Charlie is a pleasure to work with! He is conscious of your time and makes sure the process is as smooth as possible. Marc in service made sure the vehicle was prepared and inspected when I arrived so that no extra time was wasted waiting. Overall, the customer service is awesome and there is no reason to go to any other dealership! More

coming to Maplecrest is always a great experience. Charles is very knowledgeable and helpful with any all questions I have. Charles is very knowledgeable and helpful with any all questions I have. More

Service dept is excellent great front of house is very professional.salespeople are on point. professional.salespeople are on point. More

I am so happy with my recent purchase here at Maplecrest Ford. Matt Barocas was a true pleasure to deal with. I found my new sales person for life! Ford. Matt Barocas was a true pleasure to deal with. I found my new sales person for life! More

Matt’s service was amazing definitely sending him all my friends and family. He understands how much I love to talk about racing cars. Ever time we buy a car it feels like I’m getting used to changing cars friends and family. He understands how much I love to talk about racing cars. Ever time we buy a car it feels like I’m getting used to changing cars ever 2 years More

The misleading advertising practices used by this dealership are despicable, I can only hope the next potential buyer does not waste their time and is aware of the substantial undisclosed fees they c dealership are despicable, I can only hope the next potential buyer does not waste their time and is aware of the substantial undisclosed fees they charge. I scheduled an advance appointment, with internet department, to view a CPO vehicle I found advertised on their website. Upon arrival, the dealership was disorganized and the sales person, with whom I was eventually connected, had no prior knowledge of the any discussions with the internet department. After locating the vehicle, it was found to be filthy. The vehicle also had damage on all 4 wheels, and various scratches and imperfections in the body. The real problem started when I was presented with a price that was $2600 higher then the price advertised. Included in this price was a $1000 prep fee, despite the car being damaged and poorly prepped. In the end, I offered to split the cost of the prep fee, but the general manager refused, advising me he would rather sell the car at auction then earn my business. More

This is the best ever service from Joseph Opoku. He is the best salesman ever. He is the best salesman ever. More