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Maplecrest Ford Lincoln

Vauxhall, NJ

Overview
Reviews
Vehicles
4.6
412 Reviews
Call Dealership (908) 964-7700

2800 Springfield Ave

Vauxhall, NJ

07088

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Showing 412 reviews

July 03, 2023

The sale Department is wonderful, but the service department need to inform the customer better about what is going on when your car is in for service cause this time I drop off my car at 7:00am they More

by sidneyeat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
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June 28, 2023

the best service and they did good work on my truck and they also had my truck cleaned which was nice More

by ljerman1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jay from the service department was very kind and informative
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Jun 29, 2023 -

Maplecrest Ford Lincoln responded

Thank you for the great review! We're delighted to hear that our team provided incredible service and took good care of your truck. Our team always provides outstanding services to our customers. We appreciate your business and hope to see you again at Maplecrest Ford Lincoln of Union!

June 26, 2023

Straight forward, honest. The sales specialist, was very informed. ( Georgeanna Gordon) It was a pleasure dealing with her and there Finance team. More

by carnell20
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Georgeanna Gordon
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Jun 27, 2023 -

Maplecrest Ford Lincoln responded

Thank you for the great review! We're glad to hear that your experience with Georgeanna and our team was straightforward and enjoyable. If you ever need anything in the future, please don't hesitate to reach out. Have a wonderful day!

June 09, 2023

The employees at this location is very nice but I have one problem I took my car in for a oil change and said they checked everything but they didn't because I need rear windshield wiper blades and they s More

by Staceygarrett13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gattis
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Jun 12, 2023 -

Maplecrest Ford Lincoln responded

Thank you for taking the time to leave your review, Stacey. We appreciate your kind words about our staff, but we apologize for any inconvenience caused by the oversight during your oil change visit. We always strive to provide thorough and reliable maintenance services, and we understand your frustration with the missed windshield wiper blades. If you'd like to discuss this situation further or have any other concerns, please feel free to contact us at any time. Thank you again for your feedback. John Hewitt - Service Manager - 908-964-7700 ext 5562

June 08, 2023

The service was great…picked up my car on time, serviced it and Deloitte back in a timely manner. More

by Lew9604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get names, Luchia Streeter
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Jun 12, 2023 -

Maplecrest Ford Lincoln responded

We're glad we could get your car back to you on time and make the experience easy! Thank you for being a Maplecrest Ford Lincoln of Union customer!

June 06, 2023

Maplecrest Ford in Union has been great for all of my vehicle needs. Charlie is a pleasure to work with! He is conscious of your time and makes sure the process is as smooth as possible. Marc in service More

by rs 6388
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Betzel
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Jun 07, 2023 -

Maplecrest Ford Lincoln responded

We understand how valuable your time is and are happy you felt taken care of by Charlie at Maplecrest Ford Lincoln of Union! We love hearing that Marc made sure that your vehicle was ready in time and that you didn't waste any time waiting. Thank you for coming to see us for your automotive needs!

June 05, 2023

Service dept is excellent great front of house is very professional.salespeople are on point. More

by Equebee49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay , big John,John Hewitt Natalya
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Jun 06, 2023 -

Maplecrest Ford Lincoln responded

Thank you for taking the time to share your positive review! We look forward to seeing you next time at Maplecrest Ford Lincoln of Union!

June 05, 2023

coming to Maplecrest is always a great experience. Charles is very knowledgeable and helpful with any all questions I have. More

by gig1029
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Betzel
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Jun 07, 2023 -

Maplecrest Ford Lincoln responded

Thank you for the wonderful review! We're so glad Charles & the team continue to earn your support and we look forward to your next visit here at Maplecrest Ford Lincoln of Union!

May 29, 2023

I am so happy with my recent purchase here at Maplecrest Ford. Matt Barocas was a true pleasure to deal with. I found my new sales person for life! More

by Lilly G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
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Jun 01, 2023 -

Maplecrest Ford Lincoln responded

Lilly, we couldn't be happier to hear about your recent purchase at Maplecrest Ford Lincoln of Union! We're glad Matt provided excellent service during your visit. Thank you for choosing to do business with us and we look forward to assisting you in the future!

May 23, 2023

Matt’s service was amazing definitely sending him all my friends and family. He understands how much I love to talk about racing cars. Ever time we buy a car it feels like I’m getting used to changing cars More

by lindens-aside
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
Report | Print
May 25, 2023 -

Maplecrest Ford Lincoln responded

We're thrilled to see your glowing review! We appreciate the kind words about Matt's exceptional service and enthusiasm for racing cars. It's great to know that you always feel comfortable with changing cars every two years when you purchase with us at Maplecrest Ford Lincoln of Union!

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