Maplecrest Ford Lincoln

This dealership, by far is the best experience I have had with buying a new car. From the time I started looking into purchasing a car, I felt the most comfortable with Maplecrest Ford right from the very b with buying a new car. From the time I started looking into purchasing a car, I felt the most comfortable with Maplecrest Ford right from the very beginning. I would not go anywhere else when I am ready to purchase another car. Maribeth Woodford and DAvid could not have helped me more. More

hello, i came in to your store ,,looking for a new car..i have to tell you i have been to many, unsure of the car i want..but my experience at your place was great and the gentleman ,Tony Donato that helped have to tell you i have been to many, unsure of the car i want..but my experience at your place was great and the gentleman ,Tony Donato that helped me, was one of the most courtious informative persons i have yet to meet. he did not pressure me or make me feel inferior...every question i had he knew the answer..and i had many..he sat with me and took his time..i learned more about the inside and outside of a Lincoln that i never knew before... he told me to call him at anytime if i had any questions, this has never been offered to me..i purchase a new car every 2-3 years and in the past, if the salesmen didnt make the sale, the relationship was over....but this gentleman offered his help with what ever i needed.. ......i will be back to your place and am looking forward to the purchase of a new Lincoln..i will only deal with Tony Donato, before during and after my purchase.........i will also reccommend your place to many of my family members and friends because of my experience with your store and this gentleman.... being treated with respect is a thing of the past...but i have to tell you,,your place is bringing it back.. thank you so much More

We had a great experience at Maplecrest Lincoln when buying our pre-owned Lincoln MKZ. We contacted Marybeth in Internet Sales, and she sent us 4 vehicles which met our criteria. We made an appointmen buying our pre-owned Lincoln MKZ. We contacted Marybeth in Internet Sales, and she sent us 4 vehicles which met our criteria. We made an appointment and test drove the 4 of them. We found a car which best suited our needs. As a bonus, they have a big TV, and are stocked with crayons, bubbles and balloons which kept my daughter occupied while we completed the sale. More

I had read bad reviews about MapleCrest, but they were helpful over the phone so I decided I had nothing to loose. They sat me down and asked me what I wanted and got it. They kept me informed and always helpful over the phone so I decided I had nothing to loose. They sat me down and asked me what I wanted and got it. They kept me informed and always returned calls. When everyone else wasted my time trying to sell me a DEMO they did what I asked with no questions. That is the customer service that makes or brakes a deal. In my lifetime I have purchased 32 new vehicles and this was the fastest easiest ever. I am so glad I over looked the bad reviews and gave them the benefit of doubt. I got my brand new FORD SHO and very happy with my vehicle. I crossed over from Chevy, something that would have never happed had it not been for the customer service I received. Thank You Justin David. More

great customer service and follow up; sales seemed more interested in meeting my vehicle and financial needs than just trying to make a "quick sale"; researched additional savings opportunities; arranged f interested in meeting my vehicle and financial needs than just trying to make a "quick sale"; researched additional savings opportunities; arranged for free services; parts department helpful in obtaining a desired accessory More

When I first went to Maplecrest Ford Lincoln Dealer I was very nervous about getting a car with payments,but Mr.Nieves was very helpful and made me feel at ease. Mr. nieves told me I would be very satisfied very nervous about getting a car with payments,but Mr.Nieves was very helpful and made me feel at ease. Mr. nieves told me I would be very satisfied before and after I test drive my car and he was right,as you can see I said MY CAR because I am very satisfied with MY CAR AND THE PRICE. Thank you MAPLECREST FORD LINCOLN DEALER I will recommend you to all my friends. More

Alex and Janice were more than helpful, they were knowledgeable, extremely welcoming, not pushy, because of this, when it came time to purchase, we went back to her. They are terrific and definite as knowledgeable, extremely welcoming, not pushy, because of this, when it came time to purchase, we went back to her. They are terrific and definite assets to Maplecrest. Tim (finance) was terrific with the financing details. Very efficient and professional. Sometimes discussing finances can be stressful, but Jim made us feel very comfortable. I would highly recommend them to anyone looking for a vehicle. More

On my 3rd Lincoln. Very happy with servcice dept. Had only one bad experience since 1986, and that clown was fired (eventually). Jim, Pete & Mike in service and Dave in parts along with many of the tech only one bad experience since 1986, and that clown was fired (eventually). Jim, Pete & Mike in service and Dave in parts along with many of the technicians are excellent. They really do listen to you. Their bodyshop located in Maplewood having recently moved from summit is #1 AAA THE BEST body shop in New Jersey! Nobody can match paint like Alex ! A Picasso for damaged cars. I buy them from Jack Kelly. He treats me okay. I've owned over 30 cars in my life, the BEST were the 1960s & 1970s (Chrysler) IMPERIALS, but since their demise in 1978, the Lincoln is tops. Terrific Build Quality, and ultra comfortable, youDO get what ya pay for! More