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Maplecrest Ford Lincoln
Vauxhall, NJ
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The experience was totally without pressure. Billy explained my options and answered all questions. He went out of his way to accomodate my time and decision making process. Mike (the finance rep) w explained my options and answered all questions. He went out of his way to accomodate my time and decision making process. Mike (the finance rep) was equally non-pressure. "Here are your options, here’s what I’d do and why. Are you interested?” The thoroughness with which they did their jobs makes this dealership highly recommendable. More
The Sales person was very knowledgeable about the car that we wanted it, he answered every question we had, he was very helpful and the most important thing he did not rush us to a decision. He was exce that we wanted it, he answered every question we had, he was very helpful and the most important thing he did not rush us to a decision. He was excellent!!!! More
Alex is a wonderful sales rep. He was extremely cordial and had a pleasant and positive attitude throughout our buying process. Eddie worked really hard to help finance the best possible deal for us. We go and had a pleasant and positive attitude throughout our buying process. Eddie worked really hard to help finance the best possible deal for us. We got exactly what we wanted at a price that we could afford. Purchasing a vehicle from Maplecrest was a great experience! More
They did a nice job. But I feel the vehicle price could have been adjusted a little more . A lot more could have been done to communicate all that th e vehicle may need to have done to it have been adjusted a little more . A lot more could have been done to communicate all that th e vehicle may need to have done to it More
Maplecrest is, without a doubt, probably the best Ford/Lincoln dealership in New Jersey. We've been with them for 3 years now, since buying my wife's MKS, and everyone there has been wonderful. Ray Ford/Lincoln dealership in New Jersey. We've been with them for 3 years now, since buying my wife's MKS, and everyone there has been wonderful. Ray, Tim, Dave, Billy, who are in sales have been wonderful. We originally bought from Tim, now deal with Ray, they are all so nice. Service department, is wiothout a doubt, the best. Have the MKS serviced there, along with my '06 Explorer, which I originally purchased elsewhere. More
I was able to purchase a Ford Fusion 2011 with the options, color and price I wanted. Overall the experience was professional and friendly. Although they did not have the car I wanted in stock, Maplec options, color and price I wanted. Overall the experience was professional and friendly. Although they did not have the car I wanted in stock, Maplecrest Ford was able to find the model within a day and I was able to take possesion within two days of signing. I would highly recommend the dealership. More
This is the most amazing dealership and it is, of course, the people who make it so. They are super-knowledgable, super-kind and compassionate (now that's some word to use relating to the purchase of a car!) the people who make it so. They are super-knowledgable, super-kind and compassionate (now that's some word to use relating to the purchase of a car!). They take pride in the product they offer and their confidence in it is contagious! My pre-owned Lincoln was presented to me in as pristine condition as a previously appreciated car could be. Steve and Tony were very accommodating and courteous and that attitude was carried through a comfortable financing procedure. In the entire experience of this purchase I never felt exploited, pressured, mislead, twisted or confused. Through minor unfortunate incidents having nothing to do with Maplecrest, I had very early occasion to visit Maplecrest's service department and was very pleased with my experience there where I met Willie, who cheerfully resolved my problem quickly and efficiently; then a trip to Maplecrest's body shop where both my Lincoln and I received TLC from Raemondo, another kind and knowledgable Maplecrest representative. I feel that I have made a group of friends that I can turn to with ease and confidence. In today's world, it is a pleasant surprise and delightful comfort to do business with people of such high integrity. Bravo Maplecrest! More
I was shopping for a new Focus and was doing the usual internet shopping. Maplecrest was the most attentive and easiest to deal with. Theypeter really seemed to want my business. The whole experience was internet shopping. Maplecrest was the most attentive and easiest to deal with. Theypeter really seemed to want my business. The whole experience was a pleasant change from the last car buying ordeal I had. More
I went to this dealer to shop the price, but ended up meeting some of the nicest people I could imagine. I met two managers right away, John W and Tony Donato. They took the time to come off the desk and meeting some of the nicest people I could imagine. I met two managers right away, John W and Tony Donato. They took the time to come off the desk and show me around while I waited for a salesperson to be available. I felt right at home right away and decided this is where I wanted to do business. I will recomend this store with flying colors. More