Maplecrest Ford Lincoln

My experience with Maplecrest was very pleasant, no hassle, no sales pressure the salesman David Pearson, the finance manager and the dealership manager were all very helpful and extremely friendly.. hassle, no sales pressure the salesman David Pearson, the finance manager and the dealership manager were all very helpful and extremely friendly.. They had the vehicle color and options I was looking for at a price I was looking for. I higly recommend Maplecrest Ford for anyone looking to purchase or lease a new or used vehicle. More

The salesman worked very hard to find the exact truck I wanted to buy. He understood that I was looking for a specific color and that and that was the only color I was going to buy. That color was not i wanted to buy. He understood that I was looking for a specific color and that and that was the only color I was going to buy. That color was not in stock, but he was able to find One for me, therefore he made a sale and gained a very happy customer! More

My husband and I were completely satisfied with the friendly and genuine customer service that we received. We felt an instant rapport with David and he never rushed anytime we met -- we came in one ev friendly and genuine customer service that we received. We felt an instant rapport with David and he never rushed anytime we met -- we came in one evening to talk about a trade-in possibility, then over the weekend to actually finalize the transaction, and then the following Monday to have the full introduction to all the features with the technology of the vehicle. We could not have been happier with how we were treated. More

I cannot recommend more highly Maplecrest Ford Lincoln! My recent experience leasing a Ford Edge could not have been more pleasant and satisfying. From the moment I walked through the door to the moment I My recent experience leasing a Ford Edge could not have been more pleasant and satisfying. From the moment I walked through the door to the moment I drove out with the car, I was 100% satisfied. The entire staff was pleasant, friendly and welcomed me warmly. Peter greeted me and directed me to the next available salesperson. Charlie Betzel was fantastic. He greeted me, got a feel of what I was looking for, allowed me to test drive two models. He explained fully all of the features and steps of the process of leasing/buying. He was very relazed and allowed me to be relaxed during the process. He was present and sensitive yet not high pressure. In making the decision to lease the car and then utlimately leasing it, I had to return to the dealership at least three different times, by my choice, and each time I returned, I was speaking with Charlie within minutes of walking through the door. He explained to me everything I needed to know and even sat with me in the car and explained all the features. Even the financial and legal demands were handled professionally and well. If you asked me to find a criticism, I would not be able to do so. Hence, my reason for giving Maplecrest Ford Lincoln the highest rating in every category. If I had my choice, I'd extend the range to 10 being the greatest and then give 10s across the board. More

I wanted a Ford F 150 and planned it for 2 years. Once I was ready I met with Bill Ecke at Maplecrest Union. We found a truck that was out of state to work the numbers with only to find it was sold. Bill h was ready I met with Bill Ecke at Maplecrest Union. We found a truck that was out of state to work the numbers with only to find it was sold. Bill had the options I wanted and told me he would call me when a truck that interested me came in. Within a few days I got a call to come and see my truck. I went in to check it out and it was PERFECT! The few details left were worked out and I sat with Mike in financing to work out the payment. Mike was a master at his trade and got me to the dollar of where I needed my payments to be. These guys went above and beyond to not only get me truck that had more than I had asked for but helped me to afford it. Joe the GM of Maplecrest brought the truck in sight unseen and gave me the option of taking it. I got a great truck and a great deal. I would and have already recommened these guys to anyone I know looking for a vehicle. This was by far the best and easiest experience I ever had buying something this important. More

Maplecrest Ford of Union, is an amazing dealership fill with people who really care about customer satisfaction. I was able to walk in and leave the dealership with a new Ford SUV the same day. Mike, who w with people who really care about customer satisfaction. I was able to walk in and leave the dealership with a new Ford SUV the same day. Mike, who works in the finance department did a wonderful job working with me not only on the price of the SUV, but also with financing the vehicle. Also, Alex is a knowledgeable salesman, who during the purchasing process kept me updated on what was going on in the finance department and gave me important information on the vehicle I was purchasing. Overall, I had a great experience at Maplecrest of Union. I highly recommend Maplecrest of Union, not only do they offer deals that benefit the customers, but most importantly they respect and care about the customer. More

I HAVE NEVER BOUGHT A NEW CAR WITHOUT FEELING UNCERTAIN. CHARLIE MADE THIS SALE GO AS SMOTHLY AS EATING LUNCH. HE IS A TRUE PROFESSIONAL AT WHAT HE DOES. HE IS AN ASSET TO MAPLECREST FORD IN UNION. I PURC CHARLIE MADE THIS SALE GO AS SMOTHLY AS EATING LUNCH. HE IS A TRUE PROFESSIONAL AT WHAT HE DOES. HE IS AN ASSET TO MAPLECREST FORD IN UNION. I PURCHASED 2 VEHICLES IN TWO WEEKS. ONE AT MAPLECREST IN UNION AND ONE IN MAPLE CREST OF MENDHAM. MICKEY IN MENDHAM WAS HELPFUL HOWEVER THE REST OF THE TEAM THERE SHOULD TAKE LESSONS FRON CHARLIE. I HAVE FOUND MAPLECREST OF UNION AND WILL STAY WITH THEM FOR ALL MY VEHICLE NEEDS. ALEX SMITH IN SERVICE WAS ALSO VERY HELPFUL. More

I saw this Used Chevy S-10 on Cars.com and answered the dealers ad, Tom answered me within a few hours and I asked questions about this pick up and he answered them as best he could. I asked Tom if he coul dealers ad, Tom answered me within a few hours and I asked questions about this pick up and he answered them as best he could. I asked Tom if he could take more pictures of this pick up for me showing the lower front bumper area as well as the under carriage. I also asked if he drove this personally and he said he did not but would do this for me the next day. The next day I get an email with pictures of just what I wanted plus 10 extra ones that showed the truck from top to bottom, Tom also said he drove this S-10 and it drove and sounded fine and he didnt see anything wrong with it and it was a sound pick up to buy. So we worked out a great price compaired to others I have looked at and I purchased this Chevy S-10 SIGHT UNSEEN. The reason I asked Tom to do all this EXTRA WORK like pictures and look over this S-10 for me like if he was going to buy it is because I live in FLORIDA and the Dealership is in NEW JERSEY. I purchased this on what the salesman said about this which wasnt an easy thing to do being I am 1200 miles away but after talking to Tom I knew I could trust him. Tom my salesman also took this used pick up into the service department and made sure the S-10 was ready for the trip to FLORIDA because I flew into Newark Airport where Tom had someone pick me up at the Airport and bring me to the dealership. This is where I meet Tom Kwiecinski for the 1st time and thanked him for being so HONEST about this pick up which I was about to drive 1200 miles home. We did our paperwork got everything in order Tom put my 20 day temp tag on the S-10 and after talking for a few more minutes I was out the door headed to Florida. This was the 1st time I drove this S-10 so my ride home was the biggest test drive of all. I made it home to Florida within 20 hours and the CHEVY S-10 ran without any problems and we drive it everyday even now. SO I want to say THANK YOU Tom Kwiecinski for being up front about everything and going that extra mile into making sure my purchase @ MAPLECREST FORD was the best it could be. Tony More

I have been buying Ford's from Charlie Betzel for 21 years and just bought my 13th vehicle from him. He is a no nonesense salesman and I would highly recommed him. He has been in the business for many y years and just bought my 13th vehicle from him. He is a no nonesense salesman and I would highly recommed him. He has been in the business for many years and is not a fly by night, here today gone tomorrow salesperson that is typical for the car sales industry. This is his career and he will be around for the long haul to help you now and in the future. I have trusted him so much that in many cases over the years when my vehicle came off lease I would lease another vehicle sight unseen until I go to sign the paperwork and pick it up. He is a salesperson you can trust and depend on. More