Maplecrest Ford Lincoln

I wanted a Ford F 150 and planned it for 2 years. Once I was ready I met with Bill Ecke at Maplecrest Union. We found a truck that was out of state to work the numbers with only to find it was sold. Bill h was ready I met with Bill Ecke at Maplecrest Union. We found a truck that was out of state to work the numbers with only to find it was sold. Bill had the options I wanted and told me he would call me when a truck that interested me came in. Within a few days I got a call to come and see my truck. I went in to check it out and it was PERFECT! The few details left were worked out and I sat with Mike in financing to work out the payment. Mike was a master at his trade and got me to the dollar of where I needed my payments to be. These guys went above and beyond to not only get me truck that had more than I had asked for but helped me to afford it. Joe the GM of Maplecrest brought the truck in sight unseen and gave me the option of taking it. I got a great truck and a great deal. I would and have already recommened these guys to anyone I know looking for a vehicle. This was by far the best and easiest experience I ever had buying something this important. More

Maplecrest Ford of Union, is an amazing dealership fill with people who really care about customer satisfaction. I was able to walk in and leave the dealership with a new Ford SUV the same day. Mike, who w with people who really care about customer satisfaction. I was able to walk in and leave the dealership with a new Ford SUV the same day. Mike, who works in the finance department did a wonderful job working with me not only on the price of the SUV, but also with financing the vehicle. Also, Alex is a knowledgeable salesman, who during the purchasing process kept me updated on what was going on in the finance department and gave me important information on the vehicle I was purchasing. Overall, I had a great experience at Maplecrest of Union. I highly recommend Maplecrest of Union, not only do they offer deals that benefit the customers, but most importantly they respect and care about the customer. More

I HAVE NEVER BOUGHT A NEW CAR WITHOUT FEELING UNCERTAIN. CHARLIE MADE THIS SALE GO AS SMOTHLY AS EATING LUNCH. HE IS A TRUE PROFESSIONAL AT WHAT HE DOES. HE IS AN ASSET TO MAPLECREST FORD IN UNION. I PURC CHARLIE MADE THIS SALE GO AS SMOTHLY AS EATING LUNCH. HE IS A TRUE PROFESSIONAL AT WHAT HE DOES. HE IS AN ASSET TO MAPLECREST FORD IN UNION. I PURCHASED 2 VEHICLES IN TWO WEEKS. ONE AT MAPLECREST IN UNION AND ONE IN MAPLE CREST OF MENDHAM. MICKEY IN MENDHAM WAS HELPFUL HOWEVER THE REST OF THE TEAM THERE SHOULD TAKE LESSONS FRON CHARLIE. I HAVE FOUND MAPLECREST OF UNION AND WILL STAY WITH THEM FOR ALL MY VEHICLE NEEDS. ALEX SMITH IN SERVICE WAS ALSO VERY HELPFUL. More

I saw this Used Chevy S-10 on Cars.com and answered the dealers ad, Tom answered me within a few hours and I asked questions about this pick up and he answered them as best he could. I asked Tom if he coul dealers ad, Tom answered me within a few hours and I asked questions about this pick up and he answered them as best he could. I asked Tom if he could take more pictures of this pick up for me showing the lower front bumper area as well as the under carriage. I also asked if he drove this personally and he said he did not but would do this for me the next day. The next day I get an email with pictures of just what I wanted plus 10 extra ones that showed the truck from top to bottom, Tom also said he drove this S-10 and it drove and sounded fine and he didnt see anything wrong with it and it was a sound pick up to buy. So we worked out a great price compaired to others I have looked at and I purchased this Chevy S-10 SIGHT UNSEEN. The reason I asked Tom to do all this EXTRA WORK like pictures and look over this S-10 for me like if he was going to buy it is because I live in FLORIDA and the Dealership is in NEW JERSEY. I purchased this on what the salesman said about this which wasnt an easy thing to do being I am 1200 miles away but after talking to Tom I knew I could trust him. Tom my salesman also took this used pick up into the service department and made sure the S-10 was ready for the trip to FLORIDA because I flew into Newark Airport where Tom had someone pick me up at the Airport and bring me to the dealership. This is where I meet Tom Kwiecinski for the 1st time and thanked him for being so HONEST about this pick up which I was about to drive 1200 miles home. We did our paperwork got everything in order Tom put my 20 day temp tag on the S-10 and after talking for a few more minutes I was out the door headed to Florida. This was the 1st time I drove this S-10 so my ride home was the biggest test drive of all. I made it home to Florida within 20 hours and the CHEVY S-10 ran without any problems and we drive it everyday even now. SO I want to say THANK YOU Tom Kwiecinski for being up front about everything and going that extra mile into making sure my purchase @ MAPLECREST FORD was the best it could be. Tony More

I have been buying Ford's from Charlie Betzel for 21 years and just bought my 13th vehicle from him. He is a no nonesense salesman and I would highly recommed him. He has been in the business for many y years and just bought my 13th vehicle from him. He is a no nonesense salesman and I would highly recommed him. He has been in the business for many years and is not a fly by night, here today gone tomorrow salesperson that is typical for the car sales industry. This is his career and he will be around for the long haul to help you now and in the future. I have trusted him so much that in many cases over the years when my vehicle came off lease I would lease another vehicle sight unseen until I go to sign the paperwork and pick it up. He is a salesperson you can trust and depend on. More

THANK YOU TO GARY WILKINSON AND GWEN HANSEN AND BILLY ECKE FOR GIVING ME A CHANCE TO BUY THE 2010 MERCURY MILAN FROM NICHOLAS C. MARIOLIS AND THE MARIOLIS FAMILY THE CAR IS GREAT AGAIN THANK YOU. ECKE FOR GIVING ME A CHANCE TO BUY THE 2010 MERCURY MILAN FROM NICHOLAS C. MARIOLIS AND THE MARIOLIS FAMILY THE CAR IS GREAT AGAIN THANK YOU. More

As a first-time car buyer, I was frustrated by several dealerships I had visited. Everywhere I went I found that the deals advertised on the Internet were not really available, and I was subjected to high dealerships I had visited. Everywhere I went I found that the deals advertised on the Internet were not really available, and I was subjected to high-pressure sales tactics. Working with Charlie Betzel at Maplecrest was an exceptional experience. He really heard my needs and helped me find a car that suited my requirements. Charlie was very responsive over the phone and email, and helped structured an attractive lease. For all those who are tired of haggling with car dealers, I would strongly suggest you talk to Charlie for an honest price and a stress-free buying experience. More

I have had a great experience with my salesemn Charlie Betzel on buying my first vehicle from this dealership. When the opportunity came to buy another vehicle I called Charlie. From staying in touch with Betzel on buying my first vehicle from this dealership. When the opportunity came to buy another vehicle I called Charlie. From staying in touch with me by phone and sending info to me by e-mail he knew what I wanted and how much I was going to spend. Thank you for making this an easy purchase. Steve Mistretta CVV Operations Manager More

I had the pleasure of visiting Maplecrest this past I had the pleasure of visiting Maplecrest this past weekend, with a trade in that still had a balance on it . I initially was apprehensive about I had the pleasure of visiting Maplecrest this past weekend, with a trade in that still had a balance on it . I initially was apprehensive about even going to the dealership because I thought I would be stuck with my car for at least another year. However, Gwen H. convinced me to come in over the telephone to see if something could be done. I walked into Maplecrest and to my surprise everyone was extreamly friendly and pleasant, most of the dealerships I have visited in the past have had  salesmen greeting you at the door and attacking you soon as you walk in, not Maplecrest ! I had the pleasure of working with Billy who was so nice & patient... He was a complete sweetheart. I had my two yr old toddler with me, so you can imagine it was chaotic, but everyone was so understanding. At te end of the day Billy & the finance manager (can't remember his name) worked a deal of a life time that I could not pass up.... 3 hrs after I walked into Maplecreast I drove off the lot with a fully loaded brand new MKX (my dream truck) . I would recommend Maplecrest to anyone looking for new/ used vehicle  More