Maplecrest Ford Lincoln

From the minute I walked into Maplecrest and met William Ecke (bill) I felt like we were family. He was honest and very pleasant to work with. Not once did Bill annoy me with a phone call to pressure me int Ecke (bill) I felt like we were family. He was honest and very pleasant to work with. Not once did Bill annoy me with a phone call to pressure me into buying a car from him, this was not the case with other dealerships that I dealt with. It was a pleasure to work with Bill I never felt pressured or rushed he took his time to fully explain to me every detail about the car. More

I was very happy with the customer service that was giving at the time I was looking for info a purchasing a new vehicle.AA ' giving at the time I was looking for info a purchasing a new vehicle.AA ' More

I experienced a few problems initially upon purchasing my car from this dealer. However, everything was addressed and handled in a professional and prompt manner. I must say they really went above and beyond car from this dealer. However, everything was addressed and handled in a professional and prompt manner. I must say they really went above and beyond in handling any concerns/issues I had. Very impressed! I received a very competitive price which was much lower than the two other local Ford dealerships I initially approached when looking for a car. More

Charlie the salesperson was a pure pleasure to deal with from beginning to end. He was always polite, friendly, professional, and very knowledgeable. He was very patient and didn't try to force me into a from beginning to end. He was always polite, friendly, professional, and very knowledgeable. He was very patient and didn't try to force me into a truck. There were no surprise fees or changes in costs or rates. Overall it was a perfect experience! I highly recommend Maplecrest. More

A year after I bought my car Cassandra called to make sure everything remained good with my car. Which is unheard of around my way. I actually needed my car detailed and though my salesman was no longer sure everything remained good with my car. Which is unheard of around my way. I actually needed my car detailed and though my salesman was no longer there Cassandra was able to get me in for an appointment. Overall, I had a great experience at Maplecrest of Union. I highly recommend them, not only do they offer deals that benefit the customers, but most importantly they respect and care about the customers. More

This was my first experience in 25 years with a dealership other than a friend who is no longer in business. My research led me to a Ford Edge and this website led me to Maple Crest. Being apprehen dealership other than a friend who is no longer in business. My research led me to a Ford Edge and this website led me to Maple Crest. Being apprehensive at first I was quickly put at ease by Gary and his low key sales approach. No high pressure and knowledgeable about the products available. Bottom line--my wife & I drove home with a new car the same day and felt satisfied with the trade in value we received and how we were treated at the dealership. Gary followed up with several phone calls & a second visit to be sure I was satisfied and was familiar with all of the options on our new Edge. I highly recommend the dealership and Gary especially if you have had unpleasant experiences at a car dealership. More

My experience with Maplecrest was very pleasant, no hassle, no sales pressure the salesman David Pearson, the finance manager and the dealership manager were all very helpful and extremely friendly.. hassle, no sales pressure the salesman David Pearson, the finance manager and the dealership manager were all very helpful and extremely friendly.. They had the vehicle color and options I was looking for at a price I was looking for. I higly recommend Maplecrest Ford for anyone looking to purchase or lease a new or used vehicle. More

The salesman worked very hard to find the exact truck I wanted to buy. He understood that I was looking for a specific color and that and that was the only color I was going to buy. That color was not i wanted to buy. He understood that I was looking for a specific color and that and that was the only color I was going to buy. That color was not in stock, but he was able to find One for me, therefore he made a sale and gained a very happy customer! More

My husband and I were completely satisfied with the friendly and genuine customer service that we received. We felt an instant rapport with David and he never rushed anytime we met -- we came in one ev friendly and genuine customer service that we received. We felt an instant rapport with David and he never rushed anytime we met -- we came in one evening to talk about a trade-in possibility, then over the weekend to actually finalize the transaction, and then the following Monday to have the full introduction to all the features with the technology of the vehicle. We could not have been happier with how we were treated. More

I cannot recommend more highly Maplecrest Ford Lincoln! My recent experience leasing a Ford Edge could not have been more pleasant and satisfying. From the moment I walked through the door to the moment I My recent experience leasing a Ford Edge could not have been more pleasant and satisfying. From the moment I walked through the door to the moment I drove out with the car, I was 100% satisfied. The entire staff was pleasant, friendly and welcomed me warmly. Peter greeted me and directed me to the next available salesperson. Charlie Betzel was fantastic. He greeted me, got a feel of what I was looking for, allowed me to test drive two models. He explained fully all of the features and steps of the process of leasing/buying. He was very relazed and allowed me to be relaxed during the process. He was present and sensitive yet not high pressure. In making the decision to lease the car and then utlimately leasing it, I had to return to the dealership at least three different times, by my choice, and each time I returned, I was speaking with Charlie within minutes of walking through the door. He explained to me everything I needed to know and even sat with me in the car and explained all the features. Even the financial and legal demands were handled professionally and well. If you asked me to find a criticism, I would not be able to do so. Hence, my reason for giving Maplecrest Ford Lincoln the highest rating in every category. If I had my choice, I'd extend the range to 10 being the greatest and then give 10s across the board. More