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Maplecrest Ford Lincoln
Vauxhall, NJ
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We first went to anoher dealership in Englewood and the sales people were very dry and cold, the place was empty and they only had one Mustang to show. So, we went to Maplecrest and it was day and night. sales people were very dry and cold, the place was empty and they only had one Mustang to show. So, we went to Maplecrest and it was day and night. The young lady greeted us at the door and the sales people were all very busy but not too busy for a greeting and a smile. It was a wonderful experience. Charlie Betzel was exceptional. He was honest, knowledge-able, easy going, no hassles and very professional. The best car buying experience ever. If it wasn't because we are Mustang lovers, Charlie could have sold us anything. Thank you so much, Charlie Betzel. Gil and Mig Wheeler Secaucus, NJ More
This was a very good leasing experience with excellent sales people. Jessie from internet sales was very helpful finding the exact model and color I wanted. Charlie Betzel who put everything into place fo sales people. Jessie from internet sales was very helpful finding the exact model and color I wanted. Charlie Betzel who put everything into place for me was a pleasure to work with and is honest and thoughtful. More
If you are looking to buy or lease a car, Maplecrest Ford is the place to go. And make sure you ask for Charlie Betzel! Talk about top notch service...he is your man. We have never had a bad experience with is the place to go. And make sure you ask for Charlie Betzel! Talk about top notch service...he is your man. We have never had a bad experience with him or this dealership.Fair, honest , trustworthly and personal service is what you will get. My husband is on his 4th car and I am on my second, we are serial leasers and Charlie and Maplecrest make the process so easy. And when I say easy, I mean no hassle. The service department is top notch too. Thank you so much Maplecrest and Charlie...you are the best. There really is no better place to get a car. Happy driving everyday! Tara and John M. Morristown , NJ More
I was extremely pleased with my experience at Maplecrest Ford. The listing of my certified pre-owned MKZ was 4,000 cheaper than the price at the dealership, but they honored the Lincoln website like a quali Ford. The listing of my certified pre-owned MKZ was 4,000 cheaper than the price at the dealership, but they honored the Lincoln website like a quality dealership should. The salesman was EXTREMELY knowledgeable and professional, and took the time to review all aspects of buying the car, including showing each option after the sale was complete. I feel confident that if I am to have any issues down the road, that this dealership will stand by their cars. I will definitely recommend them to all who are in the market for any vehicle. More
We met with Eric when we arrived and he was great. Very warm, friendly and extremely knowledgeable. We test drove 2 focus' and he clearly explained the difference in the trims as well as their features. We warm, friendly and extremely knowledgeable. We test drove 2 focus' and he clearly explained the difference in the trims as well as their features. We decided to go with another vehicle so never got around to talking price with him but we had a very positive experience and would consider / recommend them in the future. More
Mr. Ecke was friendly and knowledgeable. He was able to find exactly the car that we wanted. The price was very good as we bought when there was a good Ford incentive. In fairness this is the third car find exactly the car that we wanted. The price was very good as we bought when there was a good Ford incentive. In fairness this is the third car we have purchased from Mr. Ecke. In fact the reason we came to Maplecrest for service on our other two Fords, was because Mr. Ecke recommended Maplecrest. The service department was as Mr. Ecke described, excellent. I had multiple dealing with Mr. Pat Vicuna in your service department. He has always been friendly and knowledgeable, explaining what work was being done to my vehicles. More
My experience was EXCELLENT from the moment that I contacted the dealership online. I went down and looked at the 2013 Ford Edge on a Saturday and although I received NUMBEROUS responses to my inquir contacted the dealership online. I went down and looked at the 2013 Ford Edge on a Saturday and although I received NUMBEROUS responses to my inquiries. I knew that after that visit that I didn't want to purchase my vehicle from anywhere else. I live almost an hour away and I still returned on Monday to pick up my new car, which I love! Steve Kush was the salesman that assisted me and he was wonderful and extremely patient and knowledgeable. Every employee that I came in contact at the dealership (from sales to finance to the manger) was very courteous and friendly. I spoke with Shaquira on the phone prior to coming into the dealership and she was also very helpful and pleasant. It was the most pleasant experience that I have ever had purchasing a new vehicle. I would definitely recommend this dealership to friends and family. More
I chose Maplecrest to look for a new car based on the reviews I read right here. I never even went to another dealer because I was happy with way everything went from the start. I asked for Charlie and reviews I read right here. I never even went to another dealer because I was happy with way everything went from the start. I asked for Charlie and was smooth sailing from there. He was patient when I was getting wishy washy and offered me as much time as I wanted and as many test drives of various models that I wanted. He worked with me on price and got me where I wanted to be. Charlie is also super knowledgeable of all the features of my new Explorer and explained things perfectly and answered every question I could throw at him. I highly recommend Maplecrest and especially Charlie and will certainly return for my next vehicle when that time comes. More
I have personally purchased 2 vehicles from Maplecrest and my company has purchased 2 trucks from them. I would definitely recommend this dealership. The service department has also been great. and my company has purchased 2 trucks from them. I would definitely recommend this dealership. The service department has also been great. More
I recently purchased a used card from Maplecrest Ford Lincoln. My experience couldn't have been any better. They gave me a great price for my trade in and an equally great deal on my purchase. I would Lincoln. My experience couldn't have been any better. They gave me a great price for my trade in and an equally great deal on my purchase. I would definitely recommend Maplecrest Ford to any potential buyer. Ask for Charlie Betzel! More