Maplecrest Ford Lincoln

The two year lease on our 2011 Ford Edge was due to expire soon. Our previous Edge was under mileage and in mint condition and we decided we wanted another Edge. We were not happy at all with the prici expire soon. Our previous Edge was under mileage and in mint condition and we decided we wanted another Edge. We were not happy at all with the pricing, customer service, and overall treatment we were getting at our previous Ford dealer as well as another local dealer. My wife was also involved early in the process and I did not like how she was treated. I have a sales background so good communication, honesty, and "do as you say" are standard principles. We ended up giving Ford Maplecrest of Union a call, and we were immediately impressed. Jesse Gattis initially assisted us. Jesse found us a perfect vehicle which was within our budget. We scheduled an appointment, and within 1 day we were sitting down with Eric Soars at the dealership. I was extremely comfortable with Eric from the moment I met him. My wife was as well. Eric closed the deal as well as trained us on the Sync, Navigation, and some other newer features on the 2013 model. So within 2 days Maplecrest Ford had their 2011 Edge back under milage, and we now have a new 2013 Edge until 2016! I sincerely would recommend this dealership to anyone. I plan on doing so! More

I recently purchased a 2013 Ford Edge and I couldn't have been happier with the service I received at Maplecrest. I didn't have an appointment and just decided to test drive the Edge and Escape one Sat have been happier with the service I received at Maplecrest. I didn't have an appointment and just decided to test drive the Edge and Escape one Saturday afternoon. When I arrived at Maplecrest, I was greeted at the door and escorted to the waiting room where one of the sales associates made me coffee. A few minutes later, Charlie Betzel came to meet me. Asked me what I was looking for and had someone bring me a few cars to try it out. I told him I was on a tight budget but really wanted a Ford Edge. He did not try to push other cars on me, which I was pleasantly surprised. He asked me for my wish list on the Edge and suggested a demo car when I told him my budget. He calculated some numbers and I ended up leaving the dealership with a fully loaded 2013 Ford Edge with a only a few miles on it, right within my price range. I usually don’t leave reviews, but I thought it was worth noting that I visited several dealerships the weekend before, and I was really disappointed. I’m glad I stumbled upon Maplecrest and Charlie Betzel. More

Very pleased with the excellent staff at Maplecrest Ford Lincoln. They made me feel comfortable and led me step by step through my decision to purchase a 2013 Ford mustang. Would highly recommend to anyone Lincoln. They made me feel comfortable and led me step by step through my decision to purchase a 2013 Ford mustang. Would highly recommend to anyone who doesn't want to feel pressured in purchasing an automobile. More

Excellent service, great to work with. Good price and finance terms . Salespersons helped us find car we wanted. Made sure wevgotvwht we wanted. Explained all features. Treated us with professionalism finance terms . Salespersons helped us find car we wanted. Made sure wevgotvwht we wanted. Explained all features. Treated us with professionalism and respect. More

Leased a 2013 Lincoln MKZ for my brother. Jose was very helpful and answered all our questions. Negotiations were painless, and we got a great deal. My brother drove his new Lincoln home the same night, helpful and answered all our questions. Negotiations were painless, and we got a great deal. My brother drove his new Lincoln home the same night, More

Buying a car can be a stressful experience, but it wasn't at Maplecrest Lincoln. I purchased a 2010 Lincoln MKZ and couldn't be happier with the price and service I was given. Salesman Billy Ecke was wasn't at Maplecrest Lincoln. I purchased a 2010 Lincoln MKZ and couldn't be happier with the price and service I was given. Salesman Billy Ecke was a true gentlemen and went out of his way to accommodate my needs. He worked closely with me to get me a loan rate I was happy with. I would highly recommend you head on down to Union NJ and see Billy if you are looking for a Great pre owned car or a new car. You'll be glad you did! More

We have been buying trucks for our business for 44 years and very few of our buying experiences have lived up to the professionalism portrayed by Charlie Betzel and the staff at Maplewood Ford. Our vehicle and very few of our buying experiences have lived up to the professionalism portrayed by Charlie Betzel and the staff at Maplewood Ford. Our vehicle was very competitively priced, we were offered Ford's special financing, and the truck was ready when we asked for it. The paperwork process was fast and painless and we really love the new van. Charlie's staff offered to bring the vehicle to us for review, we were emailed a copy of the original sticker, and given an emailed quote right after we requested it. No waiting. No hassling over price. I can't recommend Charlie and his staff enough. We will be back to purchase future vehicles at Maplewood Ford! More

I bought a car from there and was happy with the dealership.The salesman was the best ive ever sean.He was polite well spoken And knew what he was talking about Jose was great.The finance manager dealership.The salesman was the best ive ever sean.He was polite well spoken And knew what he was talking about Jose was great.The finance manager tim was great also.I recommend Maplecrest to everyone. More

Charlie was great , out of all the dealerships i talked with, Charlie was the only one who looked for a vehicle to match my needs rather than one on the lot.He found the truck the way i wanted gave me a ve with, Charlie was the only one who looked for a vehicle to match my needs rather than one on the lot.He found the truck the way i wanted gave me a very good price, better than i expected from edmunds.com,.He was only one who seemed to know that my truck qualified for 0% financing, and took my 12 year old explorer(265,000 miles) and after i accepted deal found a $750 rebate on top of tradein,,was very straightforward, didnt try to add all kinds of extras , and made the whole experience easy , i would definitely recommend Charlie and Maplecrest ford. More

The reason for my visit was to buy a car. My experience was great from beginning to end. I bought a car and was very satisfied. They offer friendly and courteous service. It's hard to walk out there withou was great from beginning to end. I bought a car and was very satisfied. They offer friendly and courteous service. It's hard to walk out there without buying a car. More