Maplecrest Ford Lincoln

Review for Matt Barocas We bought an SUV from Maplecrest Ford Lincoln in Vauxhall, NJ. Matt Barocas was our salesman and he did a wonderful job helping us look for the perfe We bought an SUV from Maplecrest Ford Lincoln in Vauxhall, NJ. Matt Barocas was our salesman and he did a wonderful job helping us look for the perfect SUV. He has great knowledge of cars and really listened to what we were looking for. Matt is also very professional, friendly and caring. If you go to Maplecrest Ford Lincoln, ask for Matt. He'll do you right! Also, the ladies at the receptionist desk are wonderful. Very professional and polite! More

Committed Fraud Sold me a car they knew couldn't pass inspection, while assuring me they would fix "minor" problems. After recalling the vehicle 3 times for repairs, Sold me a car they knew couldn't pass inspection, while assuring me they would fix "minor" problems. After recalling the vehicle 3 times for repairs, they claimed on the invoices all problems were resolved. However, an independent certified Ford mechanic ascertained that the motor needed to be replaced. The dealership, then, refused to communicate with me after that. They treated me exactly opposite their claims on their website, which is to take care of their customers and treat them fairly. The dealership committed fraud under New Jersey Consumer laws. More

Dealership participates in fraudulent activity Alex s ith GM. Mark Cohen, Graham and Sousa are deceptive and fraudulent Be aware and beware of this dealership This dealership participated in fra Alex s ith GM. Mark Cohen, Graham and Sousa are deceptive and fraudulent Be aware and beware of this dealership This dealership participated in fraudulent activity with Ford Credit and should be investigated. I have contacted mark Laneve , vp marketing and sales and David Mondragon ,Executive Director U.S. sales Ford and Lincoln to provide my evidence and complaints This dealership is a disgrace to the Ford and Lincoln brand I will continue to pursue this issue via corporate, social media to make sure this dealership is Investigated fully. More

Extremely knowledgeable and professional Anthony Smalls is the sales specialist I worked with. He was extremely professional, very knowledgeable and helped me lease my 2015 ford focus. I was Anthony Smalls is the sales specialist I worked with. He was extremely professional, very knowledgeable and helped me lease my 2015 ford focus. I was considering going to another dealership to compare but he convinced me that he would work with me and after a short time, the deal was done. I would highly recommend him to anyone. I was a little nervous about test driving the car on the road but he mad me feel very comfortable and ultimately is the reason why I went with the car. I love it, and I am so happy I leased it. It was a pleasure working with Anthony. More

Exceptional Customer Service The salesman, Steve Kush provided exceptional customer service and very knowledgable. I have become a repeat customer based on my positive experience The salesman, Steve Kush provided exceptional customer service and very knowledgable. I have become a repeat customer based on my positive experience at Maplecrest. I was very impressed with the professionalism of Steve & the Maplecrest staff, including the Receptionist. More

First purcashe of a new vehicle, best experience of my life! So from reading the title above its very clear to see that this was the best, and easiest experience when purchasing my first vehicle. Upon walking ar So from reading the title above its very clear to see that this was the best, and easiest experience when purchasing my first vehicle. Upon walking around the lot I had two cars in mind, a 2015 Mustang or a brand new 2014 leftover Ford Focus ST, (and after knowing very little about both cars, let's just say that my salesman provided me with all of the most important information that I needed to know to be fully confident in my first vehicle purchase, and to not have one bit of buyers remorse. Matt came up to me as soon as I got out of my fathers car that I have been driving since I got my license, and needless to say this purchase was important to me. Matt greeted me with a friendly smile and welcomed me to Maplecrest Lincoln & Ford. He was eager to help me, and I wasn't out of my car for more then 3 minutes before he welcomed me. We test drove both vehicles and he displayed a great deal of product knowledge, the young man knew everything about these two cars. He put absolutely no pressure on me at all, and I decided to go with the brand new black Ford Focus ST with the 202a package, (which I had absolutely no idea included Ford MyTouch, fully equipped with a huge bright display touch screen that makes it simple for me use my navigation system. This package also included leather Recaro seats, a moonroof, 9 speaker Sony system, ambient colored lightning in the vehicle along with a very user friendly display screen right on my dashboard which allows me to toggle between my gas mileage, tire pressure, temperature outside, and many more settings). The vehicle absolutely blew my mind, and I knew when I sat in the car that it was mine. The entire dealership congratulated me on my first purchase and overall made me fee very special. Matt was extremely honest, along with his very professional finance manager, Nuno Sousa. I came in with a price range in mind, and left that dealership paying less then what I wanted to spend! They saved me every dollar possible through college graduated rebates, '14 leftover rebates, and many others. I would never purchase my next vehicle anywhere else, or from anyone else other then Matthew Barocas. Thank you very much Matt, and thank you MapleCrest for providing excellent service. I highly recommend everyone to come here if you are looking for a vehicle! Huge inventory, filled with plenty of new and used vehicles. And needless to say, very honest with the pricing. Thank you again! More

Recent Car Purchase Visited dealer for a recent purchase. Great vehicle find. No pressure sale and friendly rep who worked to my comfort. Appreciate the service and deal. Visited dealer for a recent purchase. Great vehicle find. No pressure sale and friendly rep who worked to my comfort. Appreciate the service and deal. More

VERY Impressed! HUGE xxxxxxto Jose Jimenez and Ray Shuta! I recently had the BEST buying experience at Maplecrest Ford Lincoln thanks to our salesman Ray SHUTA and manager Jose JIMENEZ. They both made sure th I recently had the BEST buying experience at Maplecrest Ford Lincoln thanks to our salesman Ray SHUTA and manager Jose JIMENEZ. They both made sure that my wife and I were well taken care of and provided us with an amazing lease deal on a 2016 Lincoln MKZ. Jose was the one who got the great deal for us and made sure all our questions were answered completely. He was very patient in the process of leasing our new car and was out to get us the best price he could. Ray took us out in the car and showed us all its features and gave us some valuable tips and user advice. My wife is a little overwhelmed by electronics but by the time we left the lot she was giving voice commands to the onboard computer like a pro. Both these guys followed up with us after the sale was done to make sure we were happy and satisfied with our new car. That rarely happens these days in the car industry! Jose was even nice enough to have the new license plates put on at our house as another 'thank you' so my wife didnt have to travel to the dealership. Maplecrest Ford Lincoln definitely has earned top marks in my book of great car dealerships and I feel this will be the start of a long lasting relationship! More

THUMBS UP FOR MATT BAROCAS EXCELLENT service! Dedicated, patient, kind and understanding thoughout the process. Kudos- YOU ARE A WINNER AND TRULY AN INDELIBLE VALUE TO YOUR COMP EXCELLENT service! Dedicated, patient, kind and understanding thoughout the process. Kudos- YOU ARE A WINNER AND TRULY AN INDELIBLE VALUE TO YOUR COMPANY! Rose Daniels More

Denied serivce for a recall on a new 2015 Edge Unbelievable - the closest dealership to where my wife works - they refused to schedule a repair since they did not sell the car and it required that Unbelievable - the closest dealership to where my wife works - they refused to schedule a repair since they did not sell the car and it required that a rental car be made available! More