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Maplecrest Ford Lincoln
Vauxhall, NJ
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 408 reviews
September 17, 2016
Great experience with Matt barocas got my new MKX ! Matt was very helpful and extremely knowledgable getting me into EXACTLY what I wanted! I was cross shopping the Acura and Lincoln and Matt was able t Matt was very helpful and extremely knowledgable getting me into EXACTLY what I wanted! I was cross shopping the Acura and Lincoln and Matt was able to sell me a loaded 2015 Lincoln MKX with all the features and amenities I had wanted for a price that could not be beat! If you want an awesome deal I rate Matt a 10/10 best salesman I've ever worked with! More
by Anna
Employees Worked With
Tim rhodes, Matt Barocas
August 18, 2016
Dave Pearson is the Man!!! Best salesman - great personality - knows his product. Leased 3 cars from him...and will go back as long as he's there.......Good experience at this Best salesman - great personality - knows his product. Leased 3 cars from him...and will go back as long as he's there.......Good experience at this dealership.... More
by lovemycar
Employees Worked With
Tom Cardace, David Pearson
August 10, 2016
Great Customer Service My car had A LOT of issues and was a huge expense. Veronica was very kind and considerate. She explained everything to me so I understood all of the i My car had A LOT of issues and was a huge expense. Veronica was very kind and considerate. She explained everything to me so I understood all of the issues of my car. I think the mechanics name is Mr. Peterson(?). She introduced him to me and I spoke directly to him and he was very informative and patient with explaining all of the issues that needed attention on my car. I was very stressed about the cost, but was able to understand everything that needed to be done. I appreciate the effort and patience of Veronica and Mr. Peterson. More
by DonnaR2010
Employees Worked With
Veronica and Mr. Peterson (mechanic)
August 01, 2016
Love Maplecrest, sales and service Well I just drove out with my second vehicle leased from Maplecrest. I explained my financial situation to my salesman Ray Shuta and he worked with me Well I just drove out with my second vehicle leased from Maplecrest. I explained my financial situation to my salesman Ray Shuta and he worked with me all afternoon looking and test driving several vehicles. We settled on a loaded 2016 Escape Titanium which was a leftover with 4 miles on it. With all the incentives and rebates I saved over 7 thousand dollars off sticker which allowed for an affordable lease payment with no money down.. Thanks again Ray Shuta best salesperson ever. More
by Kevin Kelly
Employees Worked With
Ray Shuta
June 30, 2016
An experience unlike any other!! Tom Cardace was nothing short of spectacular, he is one xxxx of a professional with great customer service skills. He is an asset to your company and Tom Cardace was nothing short of spectacular, he is one xxxx of a professional with great customer service skills. He is an asset to your company and will reference him to all my Ford driving friends. More
by Drew Rountree
Employees Worked With
Tom Cardace
June 02, 2016
Buying a car was actually pleasurable. I can't say enough about my experience working with Clay. He is of a very rare breed of salesperson who literally will do everything possible to make I can't say enough about my experience working with Clay. He is of a very rare breed of salesperson who literally will do everything possible to make you happy. I gave him hurdle after hurdle and he didn't let me down once. He heard me when i told him what I was looking for and went above and beyond to deliver me more. Everyone I interacted with including Tim had a "do anything we can" approach to making sure the deal got done. I am ecstatic with my new Explorer Sport. Maybe I should have bought more miles with my lease. Thanks for making buying this car a pleasurable experience. More
by IanWeiss
Employees Worked With
Clay Roberts
May 02, 2016
Matt barocas did the best job getting me into my new car! Matt barocas did an excellent job he was very knowledgable about every vehicle i asked abour and gave me the best deal i could possibly find. Very hel Matt barocas did an excellent job he was very knowledgable about every vehicle i asked abour and gave me the best deal i could possibly find. Very helpful throughout the entire process i can not say enough good things about my salesman Matt. Will be sending him everyone i know looking to find a car! Thanks again !! More
by Volkanaksoy
Employees Worked With
Matt Barocas
May 02, 2016
Poor ROI with unused extended warranty. DrJ says stay away. We spent $2800 for an extended warranty with coverage to commence after the factory 3 year warranty expired. We were told we could purchase this warra We spent $2800 for an extended warranty with coverage to commence after the factory 3 year warranty expired. We were told we could purchase this warranty anytime, but we decided to add this fee to the purchase price dor the benefit of financing, and who purchases a new F-250 expecting to sell it three years later?. We were informed that the unused policy could be refunded if unused, or we could receive a prorated refund depending on the date of refund. During our latest service 4/20/16 for routine maintenance and squeaky brakes, we were informed the front and rear rotors and pads were pitted and rusted, all requiring replacement. There has been a history of premature underbody rusting on our F-250 Lariat, and after 38 months of ownership and a worsening rust issue, we felt compelled to sell the truck. We informed Maplecrest Ford financing, where we purchased the extended warranty, that the F-250 was sold to another dealer less than two months after the extended policy became active (it was a 48 month extended warranty). Ford is promising to send a refund for an anemic $1,232 after being active and without use for under two months. We called Maplecrest Ford to express our concerns about their determination of the residual value of the extended warranty, and We were informed the extended warranty was from a third party who determined the refund, and they were impotent in their ability to help us. If you're feeling pressured to purchase an extended warranty, you don't have to. You can acquire one 35 mos after purchase, and apparently they are not form Ford, so buyer beware. Thank you for reading, and I hope this is helpful. More
by DrJ
Employees Worked With
Steve Kush
April 28, 2016
great place to come to a easy experience in buying a car my experiences at maplecrest ford was one of the best and easy experience at a dealership.you will enjoy the place and time there.i m so thankful and my experiences at maplecrest ford was one of the best and easy experience at a dealership.you will enjoy the place and time there.i m so thankful and pleased More
by ldw
Employees Worked With
devin ellis for a sale specialist is one of the nicest representative he is well verse in the cars that he sale
April 04, 2016
GREAT SALESMAN Willie Menendez my salesman was great he just made the whole process very comfortable. Willie was so good he even sold my husband a car at the same da Willie Menendez my salesman was great he just made the whole process very comfortable. Willie was so good he even sold my husband a car at the same day. More
by MRS Vi
Employees Worked With
Willie Menendez
