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Maplecrest Ford Lincoln
Vauxhall, NJ
395 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 395 reviews
August 01, 2016
Love Maplecrest, sales and service Well I just drove out with my second vehicle leased from Maplecrest. I explained my financial situation to my salesman Ray Shuta and he worked with me Well I just drove out with my second vehicle leased from Maplecrest. I explained my financial situation to my salesman Ray Shuta and he worked with me all afternoon looking and test driving several vehicles. We settled on a loaded 2016 Escape Titanium which was a leftover with 4 miles on it. With all the incentives and rebates I saved over 7 thousand dollars off sticker which allowed for an affordable lease payment with no money down.. Thanks again Ray Shuta best salesperson ever. More
by Kevin Kelly
Employees Worked With
Ray Shuta
Helpful June 30, 2016
An experience unlike any other!! Tom Cardace was nothing short of spectacular, he is one xxxx of a professional with great customer service skills. He is an asset to your company and Tom Cardace was nothing short of spectacular, he is one xxxx of a professional with great customer service skills. He is an asset to your company and will reference him to all my Ford driving friends. More
by Drew Rountree
Employees Worked With
Tom Cardace
June 02, 2016
Buying a car was actually pleasurable. I can't say enough about my experience working with Clay. He is of a very rare breed of salesperson who literally will do everything possible to make I can't say enough about my experience working with Clay. He is of a very rare breed of salesperson who literally will do everything possible to make you happy. I gave him hurdle after hurdle and he didn't let me down once. He heard me when i told him what I was looking for and went above and beyond to deliver me more. Everyone I interacted with including Tim had a "do anything we can" approach to making sure the deal got done. I am ecstatic with my new Explorer Sport. Maybe I should have bought more miles with my lease. Thanks for making buying this car a pleasurable experience. More
by IanWeiss
Employees Worked With
Clay Roberts
May 02, 2016
Matt barocas did the best job getting me into my new car! Matt barocas did an excellent job he was very knowledgable about every vehicle i asked abour and gave me the best deal i could possibly find. Very hel Matt barocas did an excellent job he was very knowledgable about every vehicle i asked abour and gave me the best deal i could possibly find. Very helpful throughout the entire process i can not say enough good things about my salesman Matt. Will be sending him everyone i know looking to find a car! Thanks again !! More
by Volkanaksoy
Employees Worked With
Matt Barocas
May 02, 2016
Poor ROI with unused extended warranty. DrJ says stay away. We spent $2800 for an extended warranty with coverage to commence after the factory 3 year warranty expired. We were told we could purchase this warra We spent $2800 for an extended warranty with coverage to commence after the factory 3 year warranty expired. We were told we could purchase this warranty anytime, but we decided to add this fee to the purchase price dor the benefit of financing, and who purchases a new F-250 expecting to sell it three years later?. We were informed that the unused policy could be refunded if unused, or we could receive a prorated refund depending on the date of refund. During our latest service 4/20/16 for routine maintenance and squeaky brakes, we were informed the front and rear rotors and pads were pitted and rusted, all requiring replacement. There has been a history of premature underbody rusting on our F-250 Lariat, and after 38 months of ownership and a worsening rust issue, we felt compelled to sell the truck. We informed Maplecrest Ford financing, where we purchased the extended warranty, that the F-250 was sold to another dealer less than two months after the extended policy became active (it was a 48 month extended warranty). Ford is promising to send a refund for an anemic $1,232 after being active and without use for under two months. We called Maplecrest Ford to express our concerns about their determination of the residual value of the extended warranty, and We were informed the extended warranty was from a third party who determined the refund, and they were impotent in their ability to help us. If you're feeling pressured to purchase an extended warranty, you don't have to. You can acquire one 35 mos after purchase, and apparently they are not form Ford, so buyer beware. Thank you for reading, and I hope this is helpful. More
by DrJ
Employees Worked With
Steve Kush
April 28, 2016
great place to come to a easy experience in buying a car my experiences at maplecrest ford was one of the best and easy experience at a dealership.you will enjoy the place and time there.i m so thankful and my experiences at maplecrest ford was one of the best and easy experience at a dealership.you will enjoy the place and time there.i m so thankful and pleased More
by ldw
Employees Worked With
devin ellis for a sale specialist is one of the nicest representative he is well verse in the cars that he sale
April 04, 2016
GREAT SALESMAN Willie Menendez my salesman was great he just made the whole process very comfortable. Willie was so good he even sold my husband a car at the same da Willie Menendez my salesman was great he just made the whole process very comfortable. Willie was so good he even sold my husband a car at the same day. More
by MRS Vi
Employees Worked With
Willie Menendez
March 26, 2016
My first time here, and it definitely will not be my last! I dealt with Ed Bennett and Billy Ecke. They were very professional and not pushy at all, which I don't appreciate when I just want to look for a car I dealt with Ed Bennett and Billy Ecke. They were very professional and not pushy at all, which I don't appreciate when I just want to look for a car. Billy was extremely knowledgeable and I would definitely recommend him. He is a seasoned salesman and an all around nice guy! More
by Susan S.
Employees Worked With
Billy Ecke, Luchia Streeter
March 24, 2016
My third great experience with Maplecrest I have purchased three Ford Escapes from Maplecrest Ford, two with Ray Shuta. I keep returning because of the quality of the vehicle and more importan I have purchased three Ford Escapes from Maplecrest Ford, two with Ray Shuta. I keep returning because of the quality of the vehicle and more importantly because Ray takes me seriously, listens and explains financing options, compares models that I am interested in, goes over all details carefully and helps me in making the best decision. I am confident that he gets me the best deal possible on the car and makes purchasing or leasing a new car a pleasant experience. I should also mention that the Service Department is friendly, doesn't keep me waiting, has a pleasant environment, and the mechanical work meets all expectations. More
by Marilyn
Employees Worked With
Ray Shuta
March 16, 2016
Mind changing experience I was able to tell the sales person, Matt Barocas what kind of vehicle I really had my mind set on (which was NOT a Ford). He knew the exact vehicle t I was able to tell the sales person, Matt Barocas what kind of vehicle I really had my mind set on (which was NOT a Ford). He knew the exact vehicle to take me to which ultimately changed my mind and I walked out with a brand new Ford Edge Sport which I love! More
by atvpro2002
Employees Worked With
Matt Barocas
