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Maplecrest Ford Lincoln

Vauxhall, NJ

4.5
403 Reviews

2800 Springfield Ave

Vauxhall, NJ

07088

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Showing 403 reviews

May 21, 2024

The service provided is poor. They don't diagnose properly and then after service they return your vehicle to you without cleaning. I never experienced such service from other dea More

by Tkgcreations
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of above
May 21, 2024 -

Maplecrest Ford Lincoln responded

We're sorry to read about your experience with our service department. We strive for excellence in all we do, and it sounds like we fell short during your visit. Your feedback is important to us as it helps improve our services moving forward. If you'd be willing, I would appreciate the opportunity to discuss this further so that we can make things right for you - please reach out at Mike Deleo - General Sales Manager - 908-964-7700 ext 5547

April 29, 2024

I like the great customer service provided by my salesperson and overall knowledge of vehicle leased. More

by tamikayvette
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G Gordon
Apr 30, 2024 -

Maplecrest Ford Lincoln responded

Tamika, we're so glad to know you had a great experience with our team at Maplecrest Ford Lincoln of Union. We strive for excellent customer service and knowledge about our vehicles. Enjoy your leased vehicle!

April 26, 2024

Very pleased with the staff Worked hard to get me my deal . Would definitely go back again if needed . More

by Black Vetty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kush, Anthony Smalls
Apr 29, 2024 -

Maplecrest Ford Lincoln responded

Hi Vetty! We're glad to know that our team at Maplecrest Ford Lincoln of Union worked hard to secure your deal. Your satisfaction is important to us, and we look forward to assisting you again in the future!

April 25, 2024

It is refreshing to do business with a family owned dealership. Personal service, No Bull negotiating ,Pleasant staff and excellent service !!!!! More

by bldenning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Davis ,Benny, Luchia Streeter
Apr 25, 2024 -

Maplecrest Ford Lincoln responded

We're delighted to know you had a refreshing experience with us at Maplecrest Ford Lincoln of Union! We pride ourselves on our personal service and no-nonsense approach. Thanks for your kind words, we look forward to serving you again in the future!

April 20, 2024

I have leased my last few cars from Mapkecrest. Never once had a problem and my salesman has been most helpful More

by ldb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Betzel
Apr 22, 2024 -

Maplecrest Ford Lincoln responded

We're so glad to know that you always have great experiences with us at Maplecrest Ford Lincoln of Union. We appreciate your continued trust in our team and look forward to assisting you again in the future!

April 20, 2024

My sales consultant, Steve K was outstanding. He was professional and respectful. He knew every single feature of the car I was going to purchase. I never felt pressured or rushed. Steve K prov More

by Irene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nuno, Steve Kush
Apr 22, 2024 -

Maplecrest Ford Lincoln responded

Irene, we're so glad to know that Steve provided you with an outstanding car-buying experience at Maplecrest Ford Lincoln of Union! We appreciate your recommendation and look forward to serving you again in the future.

April 05, 2024

Came here and purchased my brand new Lincoln nautilus and Matthew barocas was fantastic thank you so much! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Barocas
Apr 06, 2024 -

Maplecrest Ford Lincoln responded

Hi Sam! We're so glad to know that Matthew provided fantastic service during your purchase of the 2024 Lincoln Nautilus at Maplecrest Ford Lincoln of Union. Enjoy your new ride!

April 04, 2024

Cheri was a fantastic sales rep . Great help with the whole waiting for stocks to be sold and cleared for the down payment . Was able to drive my new ride home the first day I test dr More

by MICHAEL.D.TOOHEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The finance guy, Cheri Hampton
Apr 04, 2024 -

Maplecrest Ford Lincoln responded

Michael, we're glad to know that Cheri was able to assist you effectively at Maplecrest Ford Lincoln of Union. It's great hearing about your positive experience and how quickly you were able to drive home in your new ride!

April 02, 2024

COME TAKE A LOOK AT MAPLE CREST FORD AND LINCOLN ITS A GREAT PLACE TO BUY A CAR ASK FOR BENJAMIN ROSARIO JR More

by BENJAMINROSARIOJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BENJAMIN ROSARIO JR
Apr 02, 2024 -

Maplecrest Ford Lincoln responded

We appreciate the shout-out and your support for Maplecrest Ford Lincoln of Union! We're glad to know you had a great experience with us. Thanks for recommending our dealership!

March 29, 2024

I find this dealership has excellent service and sales personnel . They take the time to listen and are extremely helpful More

by d.scipione
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Shuta
Mar 31, 2024 -

Maplecrest Ford Lincoln responded

We're glad to know our team at Maplecrest Ford Lincoln of Union was able to provide you with an excellent experience. We appreciate your feedback and look forward to assisting you in the future! Safe travels!

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